Jobs in Canada

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Added 8 mins ago
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Senior Finance Analyst, Operations Finance & Analytics
Napoleon
Barrie, ON
- Full-time
Added 8 mins ago
Partner Operations Program Manager, Associate
Brex
Vancouver, BC
Added 8 mins ago
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Quality Continuous Improvement Technincan
Wonderbrands
Amherst, NS
- Other
Additionally, QCI Techs support the Bakery Quality Manager (BQM) in ensuring adherence to all Quality Assurance programs, including HACCP, and actively participate in preparing for BRC…
Added 23 mins ago
MI
Senior Associate Director, Debt Services
MUFG Investor Services
Toronto, ON
- $93,750 to $137,500 CAD / year
- Full-time
The Senior Associate Director is a leader who is responsible for the performance and management of an operations team and client relationships. This person manages and supports day to day…
Added 23 mins ago
YU
Assistant Dean Evaluation, Quality and Accreditation and Clinical Assistant, Clinical Associate or Clinical Full Professor
York University
Toronto, ON
- $87,000 to $168,750 CAD / year
- Other
The School of Medicine at York University invites highly qualified applicants for a Clinical Assistant, Clinical Associate or Clinical Full Professor position to commence March 1, 2026. The…
Added 24 mins ago
TH
Lumber & Building Material Sales Associate Part Time (FREDERICTON)
The Home Depot
Fredericton, NB
- Part-time
Added 24 mins ago
TH
Contractor Sales Part Time - WOODTOCK
The Home Depot
Woodstock, ON
- Part-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 24 mins ago
TH
Flooring Sales Part Time - GUELPH
The Home Depot
Guelph, ON
- Part-time
Added 24 mins ago
TH
Seasonal Sales Part Time - GUELPH
The Home Depot
Guelph, ON
- Part-time
Added 24 mins ago
TH
Associé(e) aux ventes - Département Saisonnier (temps partiel)
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Trois-Rivières, QC
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Added 24 mins ago
TH
Associé(e) aux ventes - Électroménagers (Temps partiel)
The Home Depot
Trois-Rivières, QC
- Part-time
Added 24 mins ago
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Associé(e) aux ventes - Peinture (Temps partiel)
The Home Depot
Trois-Rivières, QC
- Part-time
Added 24 mins ago
TH
Associé(e) aux ventes - Comptoir des entrepreneurs (Temps partiel)
The Home Depot
Trois-Rivières, QC
- Part-time
Added 24 mins ago
TH
Associé(e) aux ventes - Département Saisonnier (Temps partiel)
The Home Depot
Victoriaville, QC
- Part-time
Added 24 mins ago
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Senior Project Manager - Land Development
Urbantech
Markham, ON
- Full-time
…steps in their career. You will work directly with the Design Associate and manage your own team. This is a unique opportunity to join a proven organization with unlimited growth…
Added 24 mins ago
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Customer Experience Associate
TD
Toronto, ON
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 39 mins ago
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Seasonal Multi-Unit Events and Education Associate (Part-Time) - Eataly Toronto
Eataly
Toronto, ON
- $20 CAD / hour
An Events & Education Associate assists guests with making educated and confident shopping decisions through sharing the stories of the people and places behind Eataly’s products as well as…
Added 39 mins ago
DD
DSW: Sales Associate
DSW Designer Shoe Warehouse
Victoria, BC
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 39 mins ago
MF
Client Service Associate London, ON
MD Financial Management | Gestion financière MD
London, ON
- Full-time
Reporting to the Manager, Regional Administration, as a Client Service Associate, you will be responsible for providing administrative and operational support, both in-office and virtually,…
Added 39 mins ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Montreal, QC
- Contract
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 39 mins ago
WC
(CAN) Cashier
Walmart Canada
Mount Pearl, NL
- Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 39 mins ago
WC
(CAN) Cashier
Walmart Canada
Temiskaming Shores, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 39 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Parry Sound, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 39 mins ago
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Mortgage Specialist Associate
BMO
Vaudreuil-Dorion, QC
- Full-time
Added 39 mins ago
Tax Administrator, Scotiatrust - Ottawa, ON
Scotiabank
Ottawa, ON
Discusses tax rules and tax elections with the Tax Officer, Associate Tax Officer and/or Manager, Taxation, and assess client tax situations, performs detailed analysis, undertakes research…

Groupe Nordik

Full-time Lead Associate

Whitby, ON, Canada

Hourly rate $24.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Hourly rate $24.00
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Lead Associate, Sales and Kiosks at Yorkdale Mall

We have taken the spa experience and transformed it into a wellness village. Thermea Spa Village Whitby is familiar, feels like home and allows its guests to escape the hectic pace of modern life. Our spa village is the first of its kind, with state-of-the-art installations and at its core, buildings reminiscent of a distant past, when life was strongly connected with nature and steeped in traditions. Our spa village, a twist on traditional spa culture, combines unique experiences inspired by rituals found around the globe with a distinctively Canadian character - a peaceful hideaway for our guests, not too far from home.

It takes a village, join us.

When you work at Thermea Spa Village Whitby, you are not just gaining a job - you are finding a family. We pride our community on being one of the warmest and most welcoming - and, our guests truly do appreciate it. We go out of our way to provide excellent care to our guests, as well as our artisans.

We are currently seeking passionate Lead Associates, Sales and Kiosks across multiple sites in the Toronto and Durham Region areas to join our village.

Find your place at Thermea Spa Village Whitby.

What We Stand For

Our mission is to give our guests a moment’s rest by offering them refuge, away from the pressures of modern life where they may rediscover their own well-being and, as a result, live a happier and longer life. Your role as an artisan of our spa village is to cultivate peace. We are passionate and dedicated team players here at Thermea Spa Village Whitby. Always enthusiastic, helpful, conscientious, discrete - and most of all, respectful. We deeply care about everyone - guests and fellow artisans alike - in our wellness village.

What We Need

Reporting to the Marketing Manager and Kiosk Coordinator, the Lead Kiosk Associate will be responsible for ensuring the smooth operations of Thermea Spa Village Whitby’s temporary kiosks locations for the duration of the holiday season. The incumbent’s main objective is to plan the needs of each location and supply the necessary resources for the kiosk agents responsible for the sale of gift certificates.

You will support the elevation of our culture through the lens of our pillars: The best in wellness | The feeling of somewhere else | A trouble-free experience | In a natural state.

What You’ll Do

Train and coach kiosk agents;
Report back to kiosk coordinator and manager regarding staffing and daily kiosk operations
Assist with managing unexpected events and emergencies (finding shift coverage etc.)
Assist in the management of inventories, orders;
- Act as a resource person for kiosk agents (managing complaints and special requests);
- Follow the established scripts to respond to the needs of our guests, in accordance with established standards;
- Identify problems and propose solutions;
- Manage the entire sales cycle; take care of needs and close sales; assisting the kiosk agents in the day-to-day performance of their tasks;
- Perform other related tasks.
Profile needed
- College degree in tourism, hospitality, administration, human resource management or other pertinent experience;
- Experience in customer service or sales, an asset;
- Minimum of one year’s experience in leading a team;
- Excellent customer service and problem-solving skills
- Available and able to travel quickly between the various kiosk locations;
- Excellent MS Office skills and adept at learning new technologies;
- Excellent verbal and written communication and interpersonal skills;
- Possess good sense of organization, planning and monitoring, as well as great professional rigor;
- Ability to work under pressure and meet tight deadlines;
- Capacity to work under pressure in a fast-paced and constantly evolving environment.

When

Full-time – 8-week contract - variable hours (days, evenings, weekends and holidays).
Be available from late October to December 31, 2026

Compensation

Hourly rate $24.00

Locations

Yorkdale Mall

Send us your resumé and cover letter by clicking ‘Apply’ below.

At Thermea Spa Village Whitby we are committed to fostering an inclusive, accessible environment, where all employees and guests feel valued, respected and supported. Accommodations are available upon request for candidates throughout the hiring process. If you require an accommodation, please let us know and we will work with you to meet your specific needs.

The use of AI may be applied during the recruitment process only to provide an overall job suitability score. It will not be used to choose or discard applicants.

Apply About employer

More about this job

Responsibilities

Lead the operations of temporary holiday-season kiosks, including planning location needs, coordinating staffing, and ensuring kiosk agents have the resources to sell gift certificates. Train and support agents, manage sales and customer requests, oversee inventory and orders, and report on daily operations while addressing problems and unexpected events.

Requirements

Candidates should have a college degree in tourism, hospitality, administration, human resource management, or a related field, or pertinent experience, and at least one year of team leadership experience. Customer service or sales experience is an asset; strong communication, problem-solving, organization, Microsoft Office, and adaptability are needed, along with availability to travel between kiosk locations and work variable hours from late October through December 31, 2026.

Skills

Team Leadership
Training And Coaching
Customer Service
Sales
Problem-Solving
Complaint Management
Inventory Management
Order Management
Staffing Coordination
Emergency Response
Communication
Organization And Planning
Microsoft Office
Time Management
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Sales
Gift Certificates
Temporary Kiosks
Kiosk Operations
Team Leadership
Training
Coaching
Customer Service
Inventory Management
Order Management
Staffing
Shift Coverage
Complaint Management
Special Requests
Sales Cycle
Microsoft Office
Problem-Solving
Hospitality
Wellness
Holiday Season

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