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Added 1 min ago
TA
Senior Human Resources Generalist-FR
Top Aces
Dorval, QC
- Full-time
The Senior Human Resources Generalist provides broad, hands-on support across HR operations and the employee lifecycle for Canadian and European operations. Key areas include compensation…
Added 31 mins ago
PV
Hospital Administrator
P3 Veterinary Partners
Timmins, ON
- Full-time
Work with Regional Manager and Medical Director to review a specific operating budget and hospital business plan
Added 31 mins ago
TO
Analyst 2, HR Business Services
The Ottawa Hospital
Ottawa, ON
- Full-time
Reporting to the Manager, HR Consultation Services, the Analyst 2, HR Business Services provides operational and administrative support to the Human Resources Business Partners (HRBPs),…
Added 1 hour ago
Lead Analyst - Product and Industry Practice
Altimetrik
Vancouver, BC
Manager - Program Management, with Finance domain having 6-11 years of experience as a Product Owner and Product Manager.
Added 1 hour ago
CC
Manager, Caretaking Services
Calgary Catholic School District
Calgary, AB
- Full-time
- Other
The Manager, Caretaking Services is responsible for the operation of cleaning and maintenance services for all schools, support and administration facilities.
Added 2 hours ago
KC
HR and Operational Excellence Manager
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Calgary, AB
- Contract
This is a six-month, Calgary-based, hands-on transformation assignment involving both Canadian and Indian operations.
Added 3 hours ago
RB
Assistant Branch Manager Intern
Royal Bank of Canada
Pointe-Claire, QC
- Full-time
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Added 4 hours ago
S
Scheduler - 2FT
SIGA
Lloydminster, SK
- Full-time
Reporting to the Scheduling Manager, this position will create the master scheduling plan of all casino staff and will understand the casino business model and importance of staffing to…
Added 5 hours ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…Human Resources Generalist serves as a trusted resource for administration, benefits, learning and development, administration, onboarding, offboarding, Human Resources operations, policy…
Added 5 hours ago
CO
Coordinator, Special Projects
City of Brampton
Brampton, ON
- Full-time
Reporting to the Senior Manager, Community Safety & Well Being, the Coordinator will be responsible for on-site engagement, coordination, data collection, and risk identification at…
Added 5 hours ago
Engineer
Toronto Hydro
Toronto, ON
Reporting to the Manager, Engineering - Non-Wires Solutions, the Engineer will support the identification, evaluation and development of Non-Wires Solutions and other grid investment…
Added 5 hours ago
SH
Experienced Sales Manager in home health care setting.
Senior Helpers Calgary
Calgary, AB
- Part-time
…to run our Calgary operation. The Marketing, Digital & Sales Manager is responsible for maintaining and developing new and innovative marketing methods. This leader’s essential objective is…
Added 6 hours ago
R|
Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
Added 6 hours ago
R|
Lab Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Laboratory Manager oversees both the day-to-day administrative infrastructure and basic science research activities within the Otorhinolaryngological Sciences Laboratory. This dual-role…
Added 6 hours ago
ML
Hospitality Manager - Retail
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
Now, if you were to come on board as our Hospitality Manager - Retail, we'd ask you to do the following for us:
Added 7 hours ago
GO
Maintenance Performance Analyst
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
…housing services for communities across Nunavut? Reporting to the Manager, Strategic Asset Management, the maintenance performance analyst provides analytical expertise and support to the…
Added 8 hours ago
CW
Business Administration & Operations Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
The Business Administrative Coordinator will work directly alongside our Operations Manager, providing administrative and operational support while assisting other departments as needed.
Added 8 hours ago
PE
Human Resources Manager (Interim)
Phasor Engineering Inc
Calgary, AB
- Contract
The Human Resources Manager (Interim) will oversee a broad range of HR operations and employee lifecycle activities across Canada and the United States. Reporting to the VP Finance this…
Added 9 hours ago
PE
Human Resources Manager (Interim)
Phasor Engineering Inc
Calgary, AB
- Contract
The Human Resources Manager (Interim) will oversee a broad range of HR operations and employee lifecycle activities across Canada and the United States. Reporting to the VP Finance this…
Added 9 hours ago
C
Service Manager
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Job Description: Convergint is currently recruiting for a Service Manager to join our growing team in our Toronto, ON location. As the Service Manager, you will be responsible for the…
Added 9 hours ago
CF
Assistant Mess Manager
Canadian Forces Morale and Welfare Services (CFMWS)
Goose Bay
- Full-time
As an Assistant Mess (Hospitality) Manager, you provide an excellent customer
Added 9 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 9 hours ago
A
Bilingual Supervisor, Transfers
Aviso
Toronto, ON
- $83,000 to $100,000 CAD / year
- Full-time
Reporting to the Manager of Operations, the Bilingual Supervisor, Transfers is responsible for overseeing the Transfers Team, managing volumes and ensuring daily deadlines are met.…
Added 10 hours ago
F
Adjoint(e) à la trésorerie / Treasury Assistant
Finsana
Mont-Royal, QC · Mount Royal, Quebec
- Full-time
The Treasury Assistant supports the day-to-day treasury operations of Harvest by assisting with payment processing, cash reporting, treasury reconciliations, and treasury administration…
Added 10 hours ago
CE
Working Foreman – Heavy Equipment / Field Service
Cropac Equipment Inc
Leduc, AB
- Full-time
Cropac Equipment Inc. is hiring an experienced Working Foreman – Heavy Equipment / Field Service to support our Magni telehandler operations in Leduc, Alberta.

Groupe Nordik

Full-time Lead Associate

Whitby, ON, Canada

Hourly rate $24.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Hourly rate $24.00
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Lead Associate, Sales and Kiosks at Yorkdale Mall

We have taken the spa experience and transformed it into a wellness village. Thermea Spa Village Whitby is familiar, feels like home and allows its guests to escape the hectic pace of modern life. Our spa village is the first of its kind, with state-of-the-art installations and at its core, buildings reminiscent of a distant past, when life was strongly connected with nature and steeped in traditions. Our spa village, a twist on traditional spa culture, combines unique experiences inspired by rituals found around the globe with a distinctively Canadian character - a peaceful hideaway for our guests, not too far from home.

It takes a village, join us.

When you work at Thermea Spa Village Whitby, you are not just gaining a job - you are finding a family. We pride our community on being one of the warmest and most welcoming - and, our guests truly do appreciate it. We go out of our way to provide excellent care to our guests, as well as our artisans.

We are currently seeking passionate Lead Associates, Sales and Kiosks across multiple sites in the Toronto and Durham Region areas to join our village.

Find your place at Thermea Spa Village Whitby.

What We Stand For

Our mission is to give our guests a moment’s rest by offering them refuge, away from the pressures of modern life where they may rediscover their own well-being and, as a result, live a happier and longer life. Your role as an artisan of our spa village is to cultivate peace. We are passionate and dedicated team players here at Thermea Spa Village Whitby. Always enthusiastic, helpful, conscientious, discrete - and most of all, respectful. We deeply care about everyone - guests and fellow artisans alike - in our wellness village.

What We Need

Reporting to the Marketing Manager and Kiosk Coordinator, the Lead Kiosk Associate will be responsible for ensuring the smooth operations of Thermea Spa Village Whitby’s temporary kiosks locations for the duration of the holiday season. The incumbent’s main objective is to plan the needs of each location and supply the necessary resources for the kiosk agents responsible for the sale of gift certificates.

You will support the elevation of our culture through the lens of our pillars: The best in wellness | The feeling of somewhere else | A trouble-free experience | In a natural state.

What You’ll Do

Train and coach kiosk agents;
Report back to kiosk coordinator and manager regarding staffing and daily kiosk operations
Assist with managing unexpected events and emergencies (finding shift coverage etc.)
Assist in the management of inventories, orders;
- Act as a resource person for kiosk agents (managing complaints and special requests);
- Follow the established scripts to respond to the needs of our guests, in accordance with established standards;
- Identify problems and propose solutions;
- Manage the entire sales cycle; take care of needs and close sales; assisting the kiosk agents in the day-to-day performance of their tasks;
- Perform other related tasks.
Profile needed
- College degree in tourism, hospitality, administration, human resource management or other pertinent experience;
- Experience in customer service or sales, an asset;
- Minimum of one year’s experience in leading a team;
- Excellent customer service and problem-solving skills
- Available and able to travel quickly between the various kiosk locations;
- Excellent MS Office skills and adept at learning new technologies;
- Excellent verbal and written communication and interpersonal skills;
- Possess good sense of organization, planning and monitoring, as well as great professional rigor;
- Ability to work under pressure and meet tight deadlines;
- Capacity to work under pressure in a fast-paced and constantly evolving environment.

When

Full-time – 8-week contract - variable hours (days, evenings, weekends and holidays).
Be available from late October to December 31, 2026

Compensation

Hourly rate $24.00

Locations

Yorkdale Mall

Send us your resumé and cover letter by clicking ‘Apply’ below.

At Thermea Spa Village Whitby we are committed to fostering an inclusive, accessible environment, where all employees and guests feel valued, respected and supported. Accommodations are available upon request for candidates throughout the hiring process. If you require an accommodation, please let us know and we will work with you to meet your specific needs.

The use of AI may be applied during the recruitment process only to provide an overall job suitability score. It will not be used to choose or discard applicants.

Apply About employer

More about this job

Responsibilities

Lead the operations of temporary holiday-season kiosks, including planning location needs, coordinating staffing, and ensuring kiosk agents have the resources to sell gift certificates. Train and support agents, manage sales and customer requests, oversee inventory and orders, and report on daily operations while addressing problems and unexpected events.

Requirements

Candidates should have a college degree in tourism, hospitality, administration, human resource management, or a related field, or pertinent experience, and at least one year of team leadership experience. Customer service or sales experience is an asset; strong communication, problem-solving, organization, Microsoft Office, and adaptability are needed, along with availability to travel between kiosk locations and work variable hours from late October through December 31, 2026.

Skills

Team Leadership
Training And Coaching
Customer Service
Sales
Problem-Solving
Complaint Management
Inventory Management
Order Management
Staffing Coordination
Emergency Response
Communication
Organization And Planning
Microsoft Office
Time Management
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Sales
Gift Certificates
Temporary Kiosks
Kiosk Operations
Team Leadership
Training
Coaching
Customer Service
Inventory Management
Order Management
Staffing
Shift Coverage
Complaint Management
Special Requests
Sales Cycle
Microsoft Office
Problem-Solving
Hospitality
Wellness
Holiday Season

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