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Added 2 mins ago
MU
Multimedia Service Manager
McGill University
Victoria, BC · James Admin. Bldg.
- Full-time
Reporting to the Associate Director, Creative Services, the Multimedia Services Manager leads the operations of the Multimedia (Live Events) team. The incumbent is responsible for planning,…
Added 17 mins ago
PT SALES ASSOCIATE - CALL IT SPRING - MAYFAIR
The Aldo Group Inc / Le Groupe Aldo Inc.
Victoria, BC
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 32 mins ago
BO
Associate, Corporate and Commercial Banking Services
Bank of China (Canada)
Toronto, ON
- Full-time
Job Title: Associate, Commercial & Corporate Banking Services
Added 32 mins ago
MF
Associate, Client Services
Municipal Finance Authority of British Columbia
Victoria, BC
- Full-time
Role Description As the Associate, Client Services, you’ll be part of a dynamic team, supporting daily activities and contributing to longer-term projects. Often the first point of contact…
Added 32 mins ago
WC
MDC Shift Supervisor - Afternoon Shift (Brampton, ON)
Wolseley Canada Inc.
Toronto, ON · North York, ON
- Full-time
Assist the manager in managing department or shift operations
Added 32 mins ago
SD
Post Office Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 32 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Brampton, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 32 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Oakville, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 32 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
North Vancouver, BC
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 32 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Bowmanville, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 32 mins ago
W
General Merchandise Assistant Manager
Walmart
Drayton Valley, AB
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 32 mins ago
W
(CAN) Customer Service Manager
Walmart
Kenora, ON
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 32 mins ago
W
Asset Protection Associate
Walmart
Kitchener, ON
- Part-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 32 mins ago
D
Food Service Associate
Dexterra
Richmond, BC
- $21 to $22 CAD / hour
- Full-time
As a Food Services Associate / Cook, reporting to the Chef Manager, you will perform a variety of customer service based tasks within the food services function. This position requires…
Added 47 mins ago
AE
AE - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
…development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance -…
Added 47 mins ago
PF
Front Desk Associate
Planet Fitness
Kamloops, BC
- $18.25 CAD / hour
- Part-time
…Fixed Schedule, Job Category: Customer Service, Front Desk…
Added 47 mins ago
RN
Nike - Seasonal Athlete (Seasonal Sales Associate) - West Edmonton Mall
Retailors NA Limited Partnership
Edmonton, AB
- Part-time
As our Nike Store Seasonal Athlete (Store Associate) your mission will be to deliver a premium consumer experience by demonstrating the expertise to navigate through individual customer…
Added 47 mins ago
MH
Breakfast Associate
MasterBUILT Hotels Ltd.
Lloydminster, SK
- Part-time
Reporting to the Rooms Division Manager or their designate, the Breakfast Associate will be responsible for maintaining the breakfast area to ensure guest comfort and enjoyment, as well as…
Added 47 mins ago
MH
Breakfast Associate
MasterBUILT Hotels Ltd.
Lloydminster, SK
- Full-time
Reporting to the Rooms Division Manager or their designate, the Breakfast Associate will be responsible for maintaining the breakfast area to ensure guest comfort and enjoyment, as well as…
Added 47 mins ago
CM
Associate, Advisory (Toronto)
ClearBlue Markets
Toronto, ON
- Full-time
We are seeking an Associate, Advisory to be the operational owner of enterprise client accounts. This is the person who runs an account every day: coordinating everything moving through it,…
Added 47 mins ago
FC
Tarificateur(trice) – Assurance collective
First Canadian Financial Group
Pointe-Claire, QC
- Full-time
Le titre de Certified Employee Benefits Specialist (CEBS), Group Benefits Associate (GBA), Fellow, Life Management Institute (FLMI) ou un titre équivalent constitue un atout.
Added 47 mins ago
B
Evidence Delivery Associate/Manager, Medical Evidence Canada
Brunel
Mississauga, ON
- Full-time
…and efficient delivery of ESR studies. The Evidence Delivery Manager, Medical Evidence will lead the delivery and oversight of ESR studies in the assigned therapeutic area. Assigned studies…
Added 47 mins ago
TH
SUPERVISEUR 26/27
The Home Depot Canada
AB · Edmonton, AB
- Full-time
Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
Added 1 hour ago
FF
Guest Experience Associate | Formula Fig Midtown
Formula Fig
Toronto, ON
- Part-time
The Guest Experience Associate will report to the Fig Bar Manager and work cross-functionally with the other business units.
Added 1 hour ago
T
Customer Experience Associate
TD
Guelph, ON
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…

Groupe Nordik

Guest Experience Associate

Winnipeg, MB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Bordered by the Crescent Drive Golf Course and only 20 minutes from downtown Winnipeg, Thermea Spa Village opened its doors in 2015. This relaxation and renewal centre focuses on thermotherapy practices and relaxation techniques from Scandinavian countries. It offers a multisensorial experience in an all-embracing natural setting to contribute to the health and wellness of its guests.

Continuously innovating and evolving by creating unique relaxation experiences, it is the only Nordic-style spa in the Canadian Prairies today.

We are currently seeking passionate customer service professionals, who will use their skills to transform people’s lives, one visit at a time. Join our team.

Associates with Thermea Spa Village will embrace the following values:

Accountability
Engagement
Respect
Integrity
Teamwork

Job Summary:

Reporting to Manager of Operations, the Guest Experience Associate’s primary objective is to welcome, assist and advise customers on the cycle of thermotherapy & the benefits, services and activities of Thermea Spa Village and, more broadly, promotes tourism of the region. The Associate will be held to standards of customer service excellence in order to deliver our distinct service product while acting as an ambassador to our customers and handling, in a courteous, quick and efficient manner, various transactions while ensuring the upkeep of the premises.

Responsibilities & Essential Duties:

Welcomes and registers guests in a personalised and professional manner;
Answers inquiries regarding the services and its facilities;
Assists with reservations and maintains customer records; process various payment methods;
Maintains par stock of supplies and accessories;
Maintains cleanliness of the spa, including reception, lobby, pavilions, staff areas, and locker rooms;
Ensures that all amenities are maintained to the highest standards;
Refreshes lockers and refills fresh towels and toiletries;
Learn and communicate daily information that will ensure customers have a pleasant stay;
Listen to customer needs and respond to their requests;
Ensures flow of saunas, and may perform spa rituals inside saunas;
Tasks related to starting and monitoring fire;
Seasonal outdoor tasks such as sweeping, raking and shovelling ;
Monitors and maintains site capacities;
Perform other related duties.

Requirements:

High school diploma;
One-year experience in customer service; an asset;
Basic knowledge of Windows based software, an asset;
Knowledge of the region as well as tourist attractions, an asset;
Knowledge of the SpaBooker system, an asset;
Certificate or Diploma in Hospitality/Tourism Management; an asset;
WHMIS and PHIA Certification; an asset;
Ability to communicate clearly with customers, managers and other associates;
Be in good physical condition; ability to work outdoors during all months of the year (weather appropriate uniform provided); ability to work in a standing position for long periods of time, ability to lift up to 30 lbs.;
Must be able to work in a fast-paced environment with a calm demeanor.

Work schedule:

Variable schedule (days, evenings, weekends, holidays).

Salary:

Salary is based on the pay scale and benefits in effect at Thermea Spa Village.

Free Thermal Spa Access

How:

Send us your resumé and cover letter by clicking ‘Apply’ below.

Apply About employer

More about this job

Responsibilities

Welcome, register, and assist guests by explaining spa services, facilities, thermotherapy, and local tourism, while handling reservations, records, and payments. Maintain the spa’s cleanliness, supplies, amenities, and capacity, and support sauna operations and seasonal outdoor tasks.

Requirements

A high school diploma is required, and one year of customer service experience is an asset; hospitality or tourism education and knowledge of Windows software, SpaBooker, local attractions, WHMIS, and PHIA are also assets. Candidates must communicate clearly, remain calm in a fast-paced environment, work standing for extended periods and outdoors year-round, and lift up to 30 pounds.

Skills

Customer Service
Guest Relations
Guest Registration
Reservations
Payment Processing
Customer Record Management
Communication
Active Listening
Problem Solving
Facility Maintenance
Cleaning
Inventory Management
Thermotherapy Guidance
Capacity Monitoring
Physical Stamina
Teamwork

Benefits

Free Thermal Spa Access

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Guest Experience
Thermotherapy
Spa Services
Reservations
Payment Processing
Customer Records
SpaBooker
Windows-Based Software
Tourism
Hospitality
Guest Registration
Facility Maintenance
Inventory Management
Sauna Rituals
Capacity Monitoring
WHMIS
PHIA
Cleanliness
Seasonal Outdoor Work

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