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Restaurant Supervisor

  • Winnipeg, MB, Canada

Internship

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Job details

Job type
Internship
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Posting language
English
Posted

Original job description

Bordered by the Crescent Drive Golf Course and only 20 minutes from downtown Winnipeg, Thermea Spa Village Winnipeg Inc. opened its doors in 2015. This relaxation and renewal centre focuses on thermotherapy practices and relaxation techniques from Scandinavian countries. It offers a multisensorial experience in an all-embracing natural setting to contribute to the health and wellness of its guests.

Continuously innovating and evolving by creating unique relaxation experiences, it is the only Nordic-style spa in the Canadian Prairies today.

We are currently seeking passionate wellness professionals who will use their skills to transform people’s lives, one visit at a time. Join our team.

Associates with Thermea Spa Village will embrace the following values:

  • Accountability
  • Engagement
  • Respect
  • Integrity
  • Teamwork

Job Summary:

The Restaurant Assistant’s primary objective is to guide, assist, supervise and monitor the quality of work of the Front of House associates. He/she could be trained in a multi task position to work in other operational department/s. He/she also assists managers in the smooth running of operations and the establishment of standards and procedures.

Responsibilities & Essential Duties:

  • Greets customers, presents menus, answers questions, offers suggestions
  • Expedites food during peak times
  • Preforms quality check with guests on service and food
  • Handles inventories, orders goods and maintains par stocks of food & beverage supplies, utensils and equipment according to communicated arrangements
  • Trains, supervises and monitors the quality of work of other associates
  • scheduling, payroll and daily administration tasks related to the front of house restaurant.

Essential Requirements:

  • High school diploma
  • Minimum five years of experience in food and beverage and customer service
  • Knowledge of wine characteristics and pairings
  • Experience with POS systems
  • Minimum two years in a lead roll

Additional assets:

  • Diploma in hospitality
  • Experience in leading a team
  • Experience with Lightspeed POS system

Working Conditions:

  • Must be able to communicate clearly with customers, managers and other associates
  • Must be able to reach, bend, and frequently lift up to 40 pounds
  • Must be able to work in a standing position for long period of time (up to 8 hours)

Salary:

Based on the pay scale and benefits in effect at Thermea Spa Village. Flexibility is required.

Please note that only successful candidates will be contacted.
More about this job

Responsibilities

Guide, supervise, and monitor front-of-house associates while ensuring service and food quality. Support restaurant operations by serving guests, expediting food, managing supplies, and assisting with scheduling, payroll, and daily administration.

Requirements

Requires a high school diploma, at least five years of food and beverage and customer service experience, wine knowledge, POS experience, and at least two years in a lead role. Hospitality education, team leadership experience, and familiarity with Lightspeed POS are additional assets.

Skills

  • Customer Service
  • Front-of-House Supervision
  • Food and Beverage Service
  • Wine Knowledge and Pairing
  • Point-of-Sale Systems
  • Team Training
  • Quality Control
  • Inventory Management
  • Ordering Supplies
  • Scheduling
  • Payroll Administration
  • Restaurant Operations
  • Communication
  • Teamwork

Visa sponsorship

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Categories

  • Hospitality
  • Food & Beverage
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Food and Beverage
  • Customer Service
  • Front of House
  • Restaurant Operations
  • Wine Characteristics
  • Wine Pairings
  • POS Systems
  • Lightspeed POS
  • Inventory Management
  • Par Stock
  • Supply Ordering
  • Food Quality Checks
  • Service Quality
  • Team Training
  • Team Supervision
  • Scheduling
  • Payroll
  • Daily Administration
  • Hospitality

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