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Added 13 mins ago
P
Trading Operations Analyst
Purpose
Toronto, ON
- Full-time
The Trading Operations Analyst is the production layer of the trade operations function - responsible for the accurate and timely completion of all post-trade activity across every asset…
Added 29 mins ago
CH
Direct Support Specialist - Newmarket - Talent Network
CBI Home Health
Newmarket, ON
- Part-time
Paid orientation, training and development with opportunities to grow your career
Added 29 mins ago
UH
Senior Data Science Analyst
University Health Network
Toronto, ON
- Contract
Establish and maintain MLOps best practices, including model versioning, pipeline automation, experiment tracking, and reproducible workflows.
Added 59 mins ago
KC
Senior Tax Analyst
Klohn Crippen Berger
Vancouver, BC
- Full-time
We are seeking a highly motivated, organized, detail-oriented, and experienced Senior Tax Analyst to join our Corporate Finance team in Vancouver as we continue to expand our global…
Added 59 mins ago
TU
Manager, HRIS & Technology Analyst
The Universal Group
Langley (District), BC · Langley, British Columbia
- Full-time
Supervise and mentor the HR Analyst, providing workload management support, technical guidance, and performance feedback.
Added 1 hour ago
Marketing Insights & Reporting Analyst
Kensington
Toronto, ON
Dashboard Development, Reporting Automation & AI Enablement
Added 1 hour ago
M
RQ11648 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
Process, and OPS Standard Systems Development Methodologies
Added 1 hour ago
Sr Product Analyst - Rogers Sports & Media
Rogers Communications
Toronto, ON
…data-driven experience to fill the role of a Sr. Product Data Analyst. As a Sr. Product Data Analyst, you will be part of the Data Product team and support new ideas, product roadmap…
Added 1 hour ago
E
Senior Actuarial Analyst (Reinsurance)
Everest
Toronto, ON
- Full-time
The Senior Actuarial Analyst is responsible for conducting and executing actuarial reserving analyses for various Property & Casualty Reinsurance lines of business. This role plays a vital…
Added 1 hour ago
AC
Business Systems Analyst
ALTEN Canada
Toronto, ON
- Other
In just three decades, ALTEN has become a global leader in Research & Development, Engineering, IT Services, Life Sciences, and Network Services. With a presence in more than 30 countries…
Added 1 hour ago
K&
Senior Financial Analyst, Treasury / Corporate Services
Kohl & Frisch Limited
Concord, ON
- Full-time
The Senior Financial Analyst, Corporate Services is a key member of the Finance team managing the company’s treasury function to ensure ongoing compliance, while maintaining a strong…
Added 1 hour ago
MI
Senior Business Analyst
Maarut Inc
Toronto, ON
- Contract
…Enterprise Architecture and Gating Process, and OPS Standard Systems Development…
Added 1 hour ago
R
Lead Business System Analyst
RBC
Toronto, ON
- Full-time
Value Stream Analysis: Identifying bottlenecks and opportunities for automation or data-driven improvements.
Added 2 hours ago
HP
Sr Manager, Business Analytics
Hill's Pet Nutrition
Toronto, ON
- $143,100 to $166,950 CAD / year
- Full-time
…non-technical audiences. Provide people leadership to Canadian Data Analyst and Business Intelligence…
Added 2 hours ago
H
Software Analyst Intern (Winter 2027, 8-12months)
Hitachi
Toronto, ON · (RSBU) Toronto
- $23 to $30 CAD / hour
- Full-time
As a Software Analyst Intern/Coop at Hitachi Rail Canada Inc., you will contribute to the development and analysis of software solutions, gaining hands-on experience in a global technology…
Added 2 hours ago
M
RQ11615 - Business Analyst - Junior
Maarut
Toronto, ON
- Contract
to identify automation opportunities and workflow enhancements.
Added 2 hours ago
CO
Analyst, WFM Business Systems (Workforce Management Business Systems Analyst)
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Brampton, ON
- Full-time
…City-wide project to implement an application that will deliver automation and transform business processes and practices in the area of WFM Workforce Management solutions supporting…
Added 2 hours ago
ASI-Project Management - Sr. Business Analyst
Accerta
Toronto, ON
Experience with Robotics Process Automation (RPA) projects in a Business Analyst role is a plus
Added 2 hours ago
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Senior Analyst, Advanced Security Response Team (ASRT), Web Application Security
Thales
Vancouver, BC
- Full-time
Thales is looking for a Senior Analyst, Advanced Security Response Team (ASRT), who will work with a team which is dedicated to providing first response to security incidents and focused on…
Added 3 hours ago
GS
Business Analyst
Gala Solutions
Montreal, QC
- Contract
Financial modelling and business case development experience.
Added 3 hours ago
DC
Senior Financial Analyst, FP&A
DATA Communications Management Corp
Brampton, ON
- $80,133 to $100,166 CAD / year
- Full-time
As a Senior Financial Analyst, FP&A, you’ll turn financial and operational data into clear insights that help technology-enabled business unit leaders understand performance and make…
Added 3 hours ago
Programmer Analyst Advisory
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Toronto, ON
The Senior Mainframe Developer is responsible for the design, development, maintenance, and support of Commercial Lending applications. The successful candidate will work closely with…
Added 3 hours ago
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Business and Market Data Analyst
Ontario Securities Commission
Toronto, ON · CA ON Toronto
- Full-time
The Business and Market Data Analyst position will involve playing a key role in profiling the activities of the Investment Management Division by reporting on the success and impact of…
Added 6 hours ago
W
Business Analyst
Wiraa
Canada
- Full-time
As a Business Analyst at ZURU, you will be instrumental in driving the commercial success and strategic growth of our toy brands on a global scale. This role offers a unique opportunity to…
Added 8 hours ago
FH
Business Analyst
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New Westminster, BC
- Full-time
Bring your demonstrated leadership and consultation skills to this exciting opportunity as a Business Analyst, Fraser Health's Accounts Receivable and Payroll team. In this role, you will…

Groupe SII

Analyste Support Applicatif (Intermédiaire)

Montreal, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English · French
Posted: Oct 6, 2026

Original job description

English section of this bilingual listing.

Responsibilities

Provide technical and functional support for applications used by risk analysts and market-facing teams.
Work within an IT team combining development and support activities while collaborating closely with business users.
Partner with development teams to ensure service quality, prevent production incidents, and contribute to their resolution.
Perform daily system health checks prior to operational activities to ensure production stability.
Manage, prioritize, and follow up on user requests through ticket management tools.
Respond to production incidents raised by users and provide effective troubleshooting while meeting service level expectations.
Investigate application issues, identify root causes, and implement appropriate solutions.
Conduct end-of-day production checks to ensure system stability.
Contribute to continuous improvement initiatives and apply application support best practices.
Build strong business and financial domain knowledge through close collaboration with key stakeholders.

Profile

Mandatory Requirements:

Minimum of 3 years of experience as an Application Support Analyst or in a similar role.
Bachelor's degree in Computer Science, Engineering, or an equivalent combination of education and experience.
Demonstrated experience delivering process improvements, automation initiatives, or operational efficiencies.
Basic programming knowledge and ability to write SQL queries.
Ability to successfully complete a basic coding assessment in a programming language.
Strong communication and collaboration skills.
Knowledge of ITIL principles and best practices.
Ability to work effectively in a high-availability environment and manage competing priorities.
Exposure to financial markets or trading environments.
Experience supporting front-office applications.
Familiarity with Agile methodologies.

Read the full bilingual original

Responsabilités

Assurer le support technique et fonctionnel des applications utilisées par les analystes en risque et en environnement de marché.
Intégrer une équipe TI regroupant des activités de développement et de support, en collaboration étroite avec les utilisateurs d'affaires.
Collaborer avec les équipes de développement afin d'assurer la qualité des services, prévenir les incidents de production et contribuer à leur résolution.
Effectuer les vérifications quotidiennes des systèmes avant le début des activités afin de garantir la stabilité des environnements de production.
Gérer, prioriser et assurer le suivi des demandes utilisateurs à l'aide des outils de gestion de billets.
Répondre aux incidents de production signalés par les utilisateurs et assurer un dépannage efficace dans le respect des niveaux de service.
Analyser les problématiques applicatives, identifier les causes racines et mettre en œuvre les correctifs appropriés.
Effectuer les contrôles de fin de journée afin d'assurer la stabilité des environnements de production.
Participer à l'amélioration continue des processus et appliquer les meilleures pratiques en support applicatif.
Développer une compréhension approfondie des processus d'affaires et du domaine financier grâce à une collaboration étroite avec les parties prenantes.

Profil Recherché

Exigences obligatoires :

Minimum de 3 années d'expérience à titre d'Analyste support applicatif ou dans un rôle similaire.
Diplôme universitaire en informatique, en génie ou combinaison équivalente de formation et d'expérience.
Expérience démontrée dans l'amélioration continue, l'automatisation de processus ou l'optimisation opérationnelle.
Connaissance des concepts de programmation et capacité à rédiger des requêtes SQL.
Aptitude à réussir une évaluation technique de base dans un langage de programmation.
Excellentes habiletés de communication et de collaboration.
Bonne connaissance des pratiques et processus ITIL.
Capacité à évoluer dans un environnement à forte disponibilité et à gérer efficacement les priorités.

Atouts

Expérience dans un environnement de marchés financiers ou de négociation.
Expérience du support d'applications destinées aux utilisateurs de première ligne.
Connaissance des méthodologies Agile.

Responsibilities

Provide technical and functional support for applications used by risk analysts and market-facing teams.
Work within an IT team combining development and support activities while collaborating closely with business users.
Partner with development teams to ensure service quality, prevent production incidents, and contribute to their resolution.
Perform daily system health checks prior to operational activities to ensure production stability.
Manage, prioritize, and follow up on user requests through ticket management tools.
Respond to production incidents raised by users and provide effective troubleshooting while meeting service level expectations.
Investigate application issues, identify root causes, and implement appropriate solutions.
Conduct end-of-day production checks to ensure system stability.
Contribute to continuous improvement initiatives and apply application support best practices.
Build strong business and financial domain knowledge through close collaboration with key stakeholders.

Profile

Mandatory Requirements:

Minimum of 3 years of experience as an Application Support Analyst or in a similar role.
Bachelor's degree in Computer Science, Engineering, or an equivalent combination of education and experience.
Demonstrated experience delivering process improvements, automation initiatives, or operational efficiencies.
Basic programming knowledge and ability to write SQL queries.
Ability to successfully complete a basic coding assessment in a programming language.
Strong communication and collaboration skills.
Knowledge of ITIL principles and best practices.
Ability to work effectively in a high-availability environment and manage competing priorities.

Nice To Have

Exposure to financial markets or trading environments.
Experience supporting front-office applications.
Familiarity with Agile methodologies.

Partenaire technologique de grandes entreprises depuis 1979, le Groupe SII est au cœur de l'économie de l'innovation, avec 16 000 employés, une présence internationale dans 20 pays et un chiffre d'affaires dépassant 1,621 milliard de dollars canadiens.

SII Canada offre à ses clients une expertise technique de pointe dans les domaines du développement d'applications, du web et du mobile, de la cybersécurité et du cloud computing. Nous fournissons également des services d'ingénierie, notamment pour les systèmes embarqués dans divers secteurs industriels. Notre ambition est de faire progresser les systèmes d'information et de contribuer à la création des produits et services de demain pour nos clients.

De plus, l'inclusion est au cœur de notre culture d'entreprise. SII Canada s'engage à offrir un environnement de travail équitable et respectueux qui favorise la diversité et l'égalité des chances

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More about this job

Responsibilities

Provide technical and functional support for applications used by risk analysts and market-facing teams, including daily production checks, ticket management, incident response, troubleshooting, and root cause analysis. Collaborate with business users and development teams to maintain service quality, improve operational processes, and build knowledge of financial business processes.

Requirements

Requires at least three years of application support experience, a bachelor's degree in Computer Science or Engineering (or equivalent education and experience), and demonstrated process improvement, automation, or operational optimization experience. Candidates need basic programming and SQL skills, ITIL knowledge, strong communication and collaboration abilities, and the ability to work in a high-availability environment; financial markets, front-office application support, and Agile experience are assets.

Skills

Application Support
Technical Troubleshooting
Functional Support
Incident Management
Root Cause Analysis
SQL
Programming
ITIL
Ticket Management
Production Monitoring
Process Improvement
Process Automation
Operational Optimization
Communication
Collaboration
Financial Markets

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Risk Analysis
Financial Markets
Production Support
Incident Management
Root Cause Analysis
SQL
Programming
ITIL
Ticket Management
Service Levels
Production Monitoring
Daily System Health Checks
End-of-Day Checks
Continuous Improvement
Process Automation
Operational Optimization
High Availability
Front-Office Applications
Agile Methodologies
Business Stakeholder Collaboration
Application Troubleshooting

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