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Added 14 mins ago
IH
Risk Management Analyst
Interior Health Authority
Kelowna, BC
- Full-time
In accordance with the established vision and values of the organization, the Risk Management Analyst supports risk management and legislative analysis within the scope of IH operations and…
Added 44 mins ago
WI
Information Security Operations Analyst (Toronto, Canada)
Women in Tech
Toronto, ON
- Full-time
A high level understanding of mobile, network and operating system security controls.
Added 44 mins ago
G-
Field Support Analyst
GFL - Sewer Technologies Division
Vaughan, ON
- Full-time
Reporting to the ITSS Regional Manager, the IT Field Support Analyst provides essential technical support by balancing on-site field service and remote help desk assistance. In this…
Added 59 mins ago
AC
Analyste Comptable Avec Expérience En Paie
Aston Carter
Sainte-Anne-de-Bellevue, QC
- $100,000 to $105,000 CAD / year
- Full-time
The Accounting Analyst with Payroll Experience is responsible for managing day-to-day general ledger accounting activities while overseeing the payroll system and its integration into the…
Added 1 hour ago
T
Senior Market Risk Analyst (5622)
TD
Toronto, ON
- Full-time
Reporting to the Senior Manager, Market Risk, the Senior Risk Analyst’s accountabilities include:
Added 1 hour ago
Programmer Analyst II
City of Regina
Regina, SK
The Programmer Analyst ll focuses on the maintenance and support of the City’s geographic information systems (GIS) platform, as well as the administration and support of computer-aided…
Added 1 hour ago
Programmer Analyst II
City of Regina
Regina, SK
The Programmer Analyst ll focuses on the maintenance and support of the City’s geographic information systems (GIS) platform, as well as the administration and support of computer-aided…
Added 2 hours ago
UO
Analyst II, Systems (Applications)
University of the Fraser Valley
Abbotsford, BC
- Full-time
The Analyst II, Systems is responsible for complex troubleshooting and problem solving of systems used by students, staff and faculty across the University. The Analyst II, Systems responds…
Added 2 hours ago
NA
Technical Systems Analyst, Student Systems
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
As a Technical Systems Analyst, you will join a collaborative team in a hybrid work environment and play a key role in the technical administration and support of NAIT’s Enterprise Resource…
Added 2 hours ago
NA
Workday HCM Functional Analyst
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Working closely with all HR and business stakeholders, the Functional Analyst analyzes business requirements, designs and configures Workday solutions, and ensures system functionality…
Added 2 hours ago
NA
Systems Analyst, Application Development
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
We're looking for a hands-on senior analyst who writes quality code and takes ownership of problems from diagnosis through to a tested, documented fix. We expect our tools to change, so we…
Added 2 hours ago
TR
GIS Analyst II
Thompson-Nicola Regional District
Kamloops, BC
- Full-time
- On-site
GIS Analyst IIThompson-Nicola Regional DistrictThe Thompson-Nicola Regional DistrictThe Thompson-Nicola Regional District is located in south-central British Columbia, with dozens rural and…
Added 2 hours ago
I
Security Analyst
IBM
Ottawa, ON
- $147,050 to $190,300 CAD / year
- Full-time
As an Infrastructure Specialist: System Administration, you will provide 24/7 technical support for cloud-based solutions, ensuring seamless operations across various applications, DevOps,…
Added 2 hours ago
KT
Cyber Security Analyst
koundinyasa Technology Services
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Work closely with IT, DevOps, and development teams to strengthen system security.
Added 2 hours ago
C
Analyst, CN Communication Center - 12 months contract
CN
Quebec, QC
- Contract
Use a Computer Aided Dispatching (CAD) system to receive, prioritize and process calls (public, CN employees, and other local emergency services), then dispatch to police or other emergency…
Added 2 hours ago
SR
Systems Analyst (.Net Developer)
Swim Recruiting
St. John's, NL
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Contract opportunity for an experienced Systems Analyst supporting application development, systems analysis and implementation for a public-sector organization in St. John’s, Newfoundland…
Added 2 hours ago
RV
Clinical Applications Analyst
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
The Meditech Clinical Application Analyst is an integral member of the Regional Digital Health (RDH) Clinical Informatics Applications team. The Clinical Applications Analyst has a…
Added 2 hours ago
TT
Développeur Full Stack : .NET / C#
Tundra Technical Solutions
Montreal, QC
- $38 to $50 CAD / hour
- Contract
…features based on technical requirements provided by the business analyst team as well as debugging issues related to existing…
Added 2 hours ago
AG
SAP Site Business & Integration Analyst
Alamos Gold Inc.
Dubreuilville, ON
- Full-time
The SAP Site Business & Integration Analyst supports the Senior Coordinator in maintaining effective, integrated, and reliable SAP-enabled business processes at the Island Gold District.…
Added 3 hours ago
E
Finance Analyst
EllisDon
AB · Mississauga, ON
- Full-time
Generate reports out of financial/accounting system and disseminate information in a timely manner to those who require it within EDFS (EllisDon Facilities Services).
Added 3 hours ago
E
Senior Infrastructure Analyst
EllisDon
Mississauga, ON
- Full-time
The Senior Infrastructure Analyst is responsible for designing, implementing, modernizing, and supporting enterprise infrastructure across hybrid environments, including on-premises data…
Added 3 hours ago
T
Senior Market Risk Analyst (5622)
TD
Toronto, ON
- Full-time
Reporting to the Senior Manager, Market Risk, the Senior Risk Analyst’s accountabilities include:
Added 3 hours ago
SD
Business Analyst
Symbiotic Digital
Toronto, ON · Downtown Toronto (Ryerson), Ontario
- Contract
We are seeking an experienced Business Analyst to provide a
Added 3 hours ago
Mobile Application Store Analyst
Government of Alberta
AB
The Citizen Experience branch is looking for a Mobile Application Store Analyst. Reporting to the Manager, Technical Standards, the Mobile Application Store Analyst is responsible for…
Added 3 hours ago
T
Senior Business Systems Analyst (Treasury Technology)
TD
Toronto, ON
- Full-time
Own and manage the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will…

Groupe SII

Analyste Support Applicatif (Intermédiaire)

Montreal, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English · French
Posted: Oct 6, 2026

Original job description

English section of this bilingual listing.

Responsibilities

Provide technical and functional support for applications used by risk analysts and market-facing teams.
Work within an IT team combining development and support activities while collaborating closely with business users.
Partner with development teams to ensure service quality, prevent production incidents, and contribute to their resolution.
Perform daily system health checks prior to operational activities to ensure production stability.
Manage, prioritize, and follow up on user requests through ticket management tools.
Respond to production incidents raised by users and provide effective troubleshooting while meeting service level expectations.
Investigate application issues, identify root causes, and implement appropriate solutions.
Conduct end-of-day production checks to ensure system stability.
Contribute to continuous improvement initiatives and apply application support best practices.
Build strong business and financial domain knowledge through close collaboration with key stakeholders.

Profile

Mandatory Requirements:

Minimum of 3 years of experience as an Application Support Analyst or in a similar role.
Bachelor's degree in Computer Science, Engineering, or an equivalent combination of education and experience.
Demonstrated experience delivering process improvements, automation initiatives, or operational efficiencies.
Basic programming knowledge and ability to write SQL queries.
Ability to successfully complete a basic coding assessment in a programming language.
Strong communication and collaboration skills.
Knowledge of ITIL principles and best practices.
Ability to work effectively in a high-availability environment and manage competing priorities.
Exposure to financial markets or trading environments.
Experience supporting front-office applications.
Familiarity with Agile methodologies.

Read the full bilingual original

Responsabilités

Assurer le support technique et fonctionnel des applications utilisées par les analystes en risque et en environnement de marché.
Intégrer une équipe TI regroupant des activités de développement et de support, en collaboration étroite avec les utilisateurs d'affaires.
Collaborer avec les équipes de développement afin d'assurer la qualité des services, prévenir les incidents de production et contribuer à leur résolution.
Effectuer les vérifications quotidiennes des systèmes avant le début des activités afin de garantir la stabilité des environnements de production.
Gérer, prioriser et assurer le suivi des demandes utilisateurs à l'aide des outils de gestion de billets.
Répondre aux incidents de production signalés par les utilisateurs et assurer un dépannage efficace dans le respect des niveaux de service.
Analyser les problématiques applicatives, identifier les causes racines et mettre en œuvre les correctifs appropriés.
Effectuer les contrôles de fin de journée afin d'assurer la stabilité des environnements de production.
Participer à l'amélioration continue des processus et appliquer les meilleures pratiques en support applicatif.
Développer une compréhension approfondie des processus d'affaires et du domaine financier grâce à une collaboration étroite avec les parties prenantes.

Profil Recherché

Exigences obligatoires :

Minimum de 3 années d'expérience à titre d'Analyste support applicatif ou dans un rôle similaire.
Diplôme universitaire en informatique, en génie ou combinaison équivalente de formation et d'expérience.
Expérience démontrée dans l'amélioration continue, l'automatisation de processus ou l'optimisation opérationnelle.
Connaissance des concepts de programmation et capacité à rédiger des requêtes SQL.
Aptitude à réussir une évaluation technique de base dans un langage de programmation.
Excellentes habiletés de communication et de collaboration.
Bonne connaissance des pratiques et processus ITIL.
Capacité à évoluer dans un environnement à forte disponibilité et à gérer efficacement les priorités.

Atouts

Expérience dans un environnement de marchés financiers ou de négociation.
Expérience du support d'applications destinées aux utilisateurs de première ligne.
Connaissance des méthodologies Agile.

Responsibilities

Provide technical and functional support for applications used by risk analysts and market-facing teams.
Work within an IT team combining development and support activities while collaborating closely with business users.
Partner with development teams to ensure service quality, prevent production incidents, and contribute to their resolution.
Perform daily system health checks prior to operational activities to ensure production stability.
Manage, prioritize, and follow up on user requests through ticket management tools.
Respond to production incidents raised by users and provide effective troubleshooting while meeting service level expectations.
Investigate application issues, identify root causes, and implement appropriate solutions.
Conduct end-of-day production checks to ensure system stability.
Contribute to continuous improvement initiatives and apply application support best practices.
Build strong business and financial domain knowledge through close collaboration with key stakeholders.

Profile

Mandatory Requirements:

Minimum of 3 years of experience as an Application Support Analyst or in a similar role.
Bachelor's degree in Computer Science, Engineering, or an equivalent combination of education and experience.
Demonstrated experience delivering process improvements, automation initiatives, or operational efficiencies.
Basic programming knowledge and ability to write SQL queries.
Ability to successfully complete a basic coding assessment in a programming language.
Strong communication and collaboration skills.
Knowledge of ITIL principles and best practices.
Ability to work effectively in a high-availability environment and manage competing priorities.

Nice To Have

Exposure to financial markets or trading environments.
Experience supporting front-office applications.
Familiarity with Agile methodologies.

Partenaire technologique de grandes entreprises depuis 1979, le Groupe SII est au cœur de l'économie de l'innovation, avec 16 000 employés, une présence internationale dans 20 pays et un chiffre d'affaires dépassant 1,621 milliard de dollars canadiens.

SII Canada offre à ses clients une expertise technique de pointe dans les domaines du développement d'applications, du web et du mobile, de la cybersécurité et du cloud computing. Nous fournissons également des services d'ingénierie, notamment pour les systèmes embarqués dans divers secteurs industriels. Notre ambition est de faire progresser les systèmes d'information et de contribuer à la création des produits et services de demain pour nos clients.

De plus, l'inclusion est au cœur de notre culture d'entreprise. SII Canada s'engage à offrir un environnement de travail équitable et respectueux qui favorise la diversité et l'égalité des chances

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More about this job

Responsibilities

Provide technical and functional support for applications used by risk analysts and market-facing teams, including daily production checks, ticket management, incident response, troubleshooting, and root cause analysis. Collaborate with business users and development teams to maintain service quality, improve operational processes, and build knowledge of financial business processes.

Requirements

Requires at least three years of application support experience, a bachelor's degree in Computer Science or Engineering (or equivalent education and experience), and demonstrated process improvement, automation, or operational optimization experience. Candidates need basic programming and SQL skills, ITIL knowledge, strong communication and collaboration abilities, and the ability to work in a high-availability environment; financial markets, front-office application support, and Agile experience are assets.

Skills

Application Support
Technical Troubleshooting
Functional Support
Incident Management
Root Cause Analysis
SQL
Programming
ITIL
Ticket Management
Production Monitoring
Process Improvement
Process Automation
Operational Optimization
Communication
Collaboration
Financial Markets

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Risk Analysis
Financial Markets
Production Support
Incident Management
Root Cause Analysis
SQL
Programming
ITIL
Ticket Management
Service Levels
Production Monitoring
Daily System Health Checks
End-of-Day Checks
Continuous Improvement
Process Automation
Operational Optimization
High Availability
Front-Office Applications
Agile Methodologies
Business Stakeholder Collaboration
Application Troubleshooting

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