Jobs in Canada

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Added 2 mins ago
Senior banking advisor
National Bank of Canada
AB · Edmonton, AB
Full-time
Added 2 mins ago
BANKING ADVISOR
National Bank of Canada
Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already ha
Added 2 mins ago
BANKING ADVISOR
National Bank of Canada
Montreal, QC
Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already ha
Added 2 mins ago
Banking advisor
National Bank of Canada
Markham, ON
Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already ha
Added 2 mins ago
Banking Advisor
National Bank of Canada
Montreal, QC
Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already ha
Added 1 hour ago
Merchandising Associate: Part Time (Mon - Fri / 6am - 2:30pm) - RICHMOND
The Home Depot Canada
Richmond, BC
Part-time
Added 1 hour ago
Part Time Sales Associate - BOSS Outlet, Edmonton Premium
HUGO BOSS Canada, Inc.
Edmonton, AB
Part-time · Other
Added 1 hour ago
Temp Assistant Manager - BOSS Outlet, Ottawa Tanger
HUGO BOSS Canada, Inc.
Ottawa, ON
Other
Added 1 hour ago
Part Time Sales Associate - BOSS Shop, Holt Renfrew Square One
HUGO BOSS Canada, Inc.
Mississauga, ON
Part-time · Other
Added 1 hour ago
Assistant Manager - BOSS Store, St Bruno
HUGO BOSS Canada, Inc.
Saint-Bruno-de-Montarville, QC
Other
Added 1 hour ago
Part Time Sales Associate - BOSS Shop, Holt Renfrew Calgary
HUGO BOSS Canada, Inc.
Calgary, AB
Part-time · Other
Added 1 hour ago
Part Time Sales Associate - BOSS Store, Saint Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
Part-time · Other
Added 1 hour ago
Business Development Representative
AppHelp by AppDirect
Montreal, QC
Full-time
Added 2 hours ago
Performance Account Executive
Google
Toronto, ON
11 years of experience in advertising sales, marketing, digital marketing, consulting, media, or working with advertising agencies.
Added 2 hours ago
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
$16 to $22.32 CAD / hour
Part-time
Added 2 hours ago
Inside Sales Representative (Network Engineering Solutions)
Infovista
Gatineau, QC
Full-time
Infovista is seeking an Inside Sales Representative to support the growth of its Network Testing and Network Planning solutions portfolio across North America.
Added 3 hours ago
Food Service Supervisor
Mary Browns
Drumheller, AB
Up to $17 CAD / hour
Full-time
Added 4 hours ago
Field Service Representative - Calgary, Alberta
3Si
Canada
Full-time
Added 4 hours ago
HVAC Sales Manager-Western Canada
Navien, Inc.
Canada
Full-time
The ideal candidate for this position must be familiar with the HVAC industry. This individual will need to implement sales plans to ensure the achievement of agreed objectives and sales…
Added 4 hours ago
Québec Territory Sales Representative - Eastern Canada
Pure Treats Primal Pet Foods, Inc.
Remote, Canada
Full-time · Remote
We’re seeking a dynamic and self-motivated Territory Sales Representative to join the PureBites® and Primal Pet Foods Team. Pease note that this is a remote position.
Added 4 hours ago
Ontario Territory Sales Representative – Eastern Canada
Pure Treats Primal Pet Foods, Inc.
Remote, Canada
Full-time · Remote
We’re seeking a dynamic and self-motivated Territory Sales Representative to join the PureBites® and Primal Pet Foods Team. Pease note that this is a remote position.
Added 5 hours ago
Member Experience Representative (Temporary up to 12 months) - Repost
FirstOntario Credit Union
Hamilton, ON
Contract
Added 6 hours ago
Seasonal Retail Sales Associate, Royalty Crossing
Jobbe
Charlottetown, PE
Temporary
Added 6 hours ago
Field Equipment Representative
Hussmann
Cambridge, ON
Full-time
Added 6 hours ago
Représentant·e Hors foyer – Boissons/Away From Home Sales Representative - Beverages - Sherbrooke QC
PepsiCo
Montreal, QC · Saint-Laurent, Quebec
Full-time

Groupe Touchette

Customer Service Representative

NS, Canada
Dartmouth, NS, B3B 1B8, Canada

Job type: Full-time
Posting language: English
Posted: Sep 24, 2026

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Original job description

Responsibilities

Offer exceptional customer service at all times.
Answer inbound client calls to promote the product lines offered by the company or propose alternatives.
Participate in outbound call campaign.
Sales support
Clerical task
Provide solutions to customer issues and concerns in a professional and courteous manner.
Maintain favorable relationships with the customer to encourage repeat and future business.
Enter all client orders in the system.
Follow-up on order and delivery statuses when required by the client.
Perform inventory searches within our network and with external suppliers when required.
Assist Sales Team and support coworkers in executing certain tasks.
Regularly provide feedback on the soundness and effectiveness of the customer service department’s policies and procedures
Effectively help customers with first level problems (1st contact resolution) and escalate to the appropriate departments as needed.
All other related tasks and / or duties including initial and ongoing training and coaching as required by the Customer Service Manager and /or Supervisor based on business needs.

Success Factors:

Minimum of two years of experience in customer service, sales, distribution, or supply chain.
Experience in the tire or automotive industry is considered an asset.
Good understanding of inventory management and product availability.
Excellent communication skills and ability to build strong customer relationships.
Strong customer focus and commitment to delivering exceptional service.
Excellent organizational, prioritization, and attention-to-detail skills.
Strong problem-solving abilities with a proactive mindset.
Proficiency with Microsoft Office and CRM/ERP systems.

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More about this job

Responsibilities

Handle inbound and outbound customer calls, support sales, enter orders, check inventory, and follow up on order and delivery status. Resolve customer issues professionally, build lasting customer relationships, support coworkers, and provide feedback on customer service procedures.

Requirements

At least two years of experience in customer service, sales, distribution, or supply chain is required; tire or automotive industry experience is an asset. Candidates should have strong communication, customer service, organizational, and problem-solving skills, understand inventory and product availability, and be proficient with Microsoft Office and CRM/ERP systems.

Skills

Customer Service
Sales Support
Inbound and Outbound Calls
Order Entry
Order and Delivery Follow-Up
Inventory Management
Product Availability
Problem-Solving
First-Contact Resolution
Communication
Organization and Prioritization
Attention to Detail
Microsoft Office
CRM/ERP Systems
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Sales
Distribution
Supply Chain
Tire Industry
Automotive Industry
Inventory Management
Product Availability
Inbound Calls
Outbound Calls
Sales Support
Order Entry
Order Status
Delivery Status
Inventory Searches
External Suppliers
Customer Relationships
First-Contact Resolution
Problem-Solving
Microsoft Office
CRM Systems
ERP Systems
Training
Coaching
Customer Service Procedures

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