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Senior Strategic Sales Manager (m/f/d)
Jobgether
Canada
- Contract
Collaborate with pre-sales, delivery, and technical specialists to design and present tailored solutions combining cloud consulting, engineering, managed services, managed security, and AWS…
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HR Business Partner - Talent & Employee Relations
Bimeda
Cambridge, ON
- Full-time
The HR Business Partner is a hands-on role at the Cambridge site that combines direct delivery of HR services with practical advice and coaching for leaders on their people matters. A…
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CG
Operations Manager - Yard and Asset
ConeTec Group
Surrey, BC
- Full-time
Procurement and vendor management for equipment, parts, materials, rentals, and services, balancing cost, quality, risk, and delivery requirements.
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KD
Key Account Manager - Metro
Keurig Dr Pepper
Mississauga, ON
- $86,200 to $115,000 CAD / year
- Full-time
Champion the delivery of detailed action plans for attaining sales and profit targets based on a solid understanding of customer needs and business opportunities;
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Responsible AI Oversight Manager
ATB
Calgary, AB · Edmonton, AB · Toronto, ON
- Full-time
Committee Management & Steering Oversight: Support and coordinate AI oversight and steering committees, structuring agendas, documenting governance decisions, and managing operational…
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AI Literacy and Community Manager
ATB
Calgary, AB · Edmonton, AB · Toronto, ON
- Full-time
Change Management & Culture Building: Partner with Change Leaders and Internal Communications to deliver change readiness strategies, demystify AI technology, address change risks/mindset…
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Social Media Surveillance Officer
TD
Toronto, ON
- Full-time
Actively participate in the performance management process and meet professional/personal development objectives by utilizing maps and external courses as required.
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Senior Mechanical Engineer
Worley
Calgary, AB · Edmonton, AB
- Full-time
…decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
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Senior Structural Designer
Worley
Calgary, AB · Edmonton, AB
- Full-time
…decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
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Senior Structural Engineer
Worley
Calgary, AB · Edmonton, AB
- Full-time
…decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
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Mechanical Design Specialist
Worley
Oakville, ON
- Full-time
…decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
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Senior Mechanical Engineer
Worley
Markham, ON
- Full-time
…decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added just now
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Document Controller II
Worley
Edmonton, AB
- Full-time
…decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
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Manager I, Inside Sales
Worley
Calgary, AB · Edmonton, AB · Markham, ON · Oakville, ON · Sarnia, ON · Toronto, ON
- Full-time
…decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added just now
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Solution Engineer - Cloud & AI Applications
Microsoft
Toronto, ON
- Full-time
…Service, App Service Environment, Azure Container Apps, API Management, Azure Managed…
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M
Cloud & AI Solution Engineer - Azure Platform
Microsoft
Toronto, ON
- Full-time
Keep project decisions, delivery and implementation moving at pace with customers and partners.
Added just now
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Principal Software Engineer - Collateral Treasury Trading Platforms
HSBC
Toronto, ON
- Full-time
…facilitate the functions, business, and entities with their service management…
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DCN Project Director
SLB
Calgary, AB
- Full-time
SLB is seeking a highly qualified and motivated Project Director to lead the delivery of a Data Center project location consisting of multiple buildings and associated infrastructures…
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DCN Project Engineering Manager
SLB
Calgary, AB
- Full-time
…Chain, Quality, and Manufacturing Plant to execute the Product Delivery / Project in accordance with the as sold requirement and Client expectations within discipline domain of mechanical…
Added 10 mins ago
Senior Systems Analyst (Power Platform Developer)
Office of the Chief Information Officer
St. John's, NL
Reporting to the Design & Delivery Manager (DevOps), the Senior Systems Analyst will work within a fast-paced, dynamic environment in designing, developing, implementing, and maintaining…
Added 14 mins ago
FC
CAN Driver
FedEx Canada
Regina, SK
- Full-time
To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide…
Added 14 mins ago
BL
FOH/ Barista / Pastry Team Member
Big League Food Company
Hamilton, ON
- $19 CAD / hour
- Part-time
The Team Member is expected to work collaboratively with other team members and management, follow company standards and procedures, and contribute to a positive, professional, and…
Added 14 mins ago
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Seasonal Driver Helper - Windsor
UPS
Windsor, ON
- Temporary
Learn and properly execute UPS package handling/delivery methods
Added 14 mins ago
NS
Rehabilitation Assistant - Rehabilitation and Supportive Care Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
…Rehabilitation Assistant is responsible for the safe and proficient delivery of interventions that have been assigned by the therapists for patients coping with limitations in movement and…
Added 14 mins ago
E1
Entry-Level English Teacher Abroad (Teach in China – Full Training & Visa Sponsorship)
English 1
North Vancouver, BC
- Full-time

Groupe Touchette

Customer Service Representative

Toronto, ON, Canada
Etobicoke, ON, M9W 6L2, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Purpose

The Customer Service Representative will support clients and will be an ambassador of an open and collaborative sales culture.

Responsibilities

Offer exceptional customer service at all times.
Answer inbound client calls to promote the product lines offered by the company or propose alternatives.
Participate in outbound call campaign.
Sales support
Clerical task
Provide solutions to customer issues and concerns in a professional and courteous manner.

Maintain favorable relationships with the customer to encourage repeat and future business.
Enter all client orders in the system.
Follow-up on order and delivery statuses when required by the client.
Perform inventory searches within our network and with external suppliers when required.
Assist Sales Team and support coworkers in executing certain tasks.
Regularly provide feedback on the soundness and effectiveness of the customer service department’s policies and procedures
Effectively help customers with first level problems (1st contact resolution) and escalate to the appropriate departments as needed.
All other related tasks and / or duties including initial and ongoing training and coaching as required by the Customer Service Manager and /or Supervisor based on business needs.

Success Factors:

Technical background: Your college or university studies combined with your 5 to 7 years of experience in sales team management and / or customer service qualifies you as an expert.
Leadership: You know how to quickly gain your team’s trust and possess a natural credibility. Good practice ambassador, you can easily mobilize your team to achieve the objectives set.
Customer focus: You can easily transmit your philosophy to your team which consists of offering each client an exemplary and unique service.
Organizational ability: A high volume of calls doesn’t scare you. You know how to manage stress and establish priorities to meet deadlines.
Problem solving skills: You have a gift for understanding the customer’s needs and can offer a variety of appropriate solutions. Challenges do not scare you; you like to look for answers and find solutions that will improve the processes in place.
You are dynamic, mobilizing leader, team worker, results-oriented and ensure prompt response. You want to take on new challenges and be part of a reputable and experienced team, then you are the person we are looking for!
Having experience in the tire industry is an asset.

Fluency in French and /or English is required.

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More about this job

Responsibilities

The Customer Service Representative will support clients by managing inbound and outbound calls, processing orders, and providing professional solutions to customer issues. They will also assist the sales team, maintain client relationships, and contribute to the effectiveness of department policies.

Requirements

Candidates must have 5 to 7 years of experience in sales team management or customer service, combined with college or university studies. Strong leadership, organizational skills, and the ability to work in a fast-paced environment are essential for success in this role.

Skills

Customer service
Sales support
Inbound calls
Outbound call campaigns
Order entry
Problem solving
Relationship management
Inventory management
Leadership
Communication
Stress management
Time management
Team collaboration
Conflict resolution
Data entry

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Sales Support
Inbound Calls
Outbound Calls
Order Processing
Inventory Management
Leadership
Team Management
Problem Solving
Client Relations
Tire Industry
Clerical Tasks
Communication
Conflict Resolution
Data Entry
Process Improvement
Time Management
Stress Management

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