Jobs in Canada

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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Partner closely with the Product Owner, business stakeholders, technology teams, architects, vendors, and other delivery partners to coordinate priorities and maintain delivery alignment.
Added 14 mins ago
DB
Part Time Bridal Sales
David's Bridal
Cambridge, ON
- $16 to $25.8 CAD / hour
- Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…
Added 14 mins ago
K
Seasonal Sales Associate (Upper Canada Mall)
Knix
Newmarket, ON
- $19.7 CAD / hour
- Temporary
…genuine connection, thoughtful listening, and personalized product guidance. Join a high-performance team where your contribution is measured by your impact. At Knix, we don't just sell; we…
Added 44 mins ago
TH
Merchandising Execution Associate Part Time - 7255 Cranbrook
The Home Depot Canada
Cranbrook, BC
- Part-time
…experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and…
Added 44 mins ago
J
Partner Development Manager, Ecosystem Partnerships
Jobgether
Canada
- Full-time
We are seeking an experienced Partner Development Manager to grow and manage a diverse portfolio of ecosystem partnerships. In this role, you will build scalable partner engagement…
Added 44 mins ago
TH
Hardware Sales Associate Part-Time - 7255 Cranbrook
The Home Depot Canada
Cranbrook, BC
- Part-time
…assistance. Sales associates have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. Associates…
Added 44 mins ago
TH
Associé, Ventes
The Home Depot Canada
Cranbrook, BC
- Part-time
…assistance. Sales associates have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. Associates…
Added 1 hour ago
RP
Pharmacy Manager
Rexall Pharmacy Group Ltd.
Port Elgin, ON
- $65 to $70 CAD / hour
- Full-time
Added 1 hour ago
FG
National Account Manager
Farm Girl
Mississauga, ON
- Full-time
We are looking for a National Account Manager who will lead Farm Girl’s largest and most complex Canadian accounts directly, as the single senior contact for head-office buyers and category…
Added 1 hour ago
CB
Baker - Kensington
COBS Bread
Calgary, AB
- Full-time
The satisfaction of baking from scratch, and pride in seeing the finished product you’ve helped to create
Added 1 hour ago
CB
Baker - Marda Loop
COBS Bread
Calgary, AB
- Full-time
The satisfaction of baking from scratch, and pride in seeing the finished product you've helped to create
Added 1 hour ago
CB
Baker - Glenmore Landing
COBS Bread
Calgary, AB
- Full-time
The satisfaction of baking from scratch, and pride in seeing the finished product you've helped to create
Added 1 hour ago
CB
Baker - Kensington
COBS Bread
Calgary, AB
- Full-time
The satisfaction of baking from scratch, and pride in seeing the finished product you've helped to create
Added 1 hour ago
CB
Baker - 130th Avenue
COBS Bread
Calgary, AB
- Full-time
The satisfaction of baking from scratch, and pride in seeing the finished product you've helped to create
Added 2 hours ago
FP
Manager Campaign Analytics SQL Pega CDH
FINTECH PROFESSIONALS CORP
Toronto, ON
- $50 to $65 CAD / hour
- Full-time
Manager, Campaign Analytics - SQL, Pega/ TSYS CDH
Added 2 hours ago
C
Security Technician - Saskatoon Region
Convergint
Saskatoon, SK · CA SK Saskatoon
- Full-time
Advises supervisor regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
Added 2 hours ago
C
Project Specialist - Security Systems
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements. May participate or assist…
Added 2 hours ago
C
CFAA Fire Alarm Technician - FIFO 14/14
Convergint
Mississauga, ON · CA AB Suncor
- Full-time
…and related project activities on a regular basis to project manager/supervisor. Completes work on time and according to project schedules including project change…
Added 2 hours ago
C
CFAA Fire Alarm Technician - FIFO 14/14
Convergint
Mississauga, ON · CA AB Suncor
- Full-time
…and related project activities on a regular basis to project manager/supervisor. Completes work on time and according to project schedules including project change…
Added 2 hours ago
C
CFAA Fire Alarm Technician - Project Focused
Convergint
Calgary, AB · CA AB Calgary
- Full-time
…and related project activities on a regular basis to project manager/supervisor. Completes work on time and according to project schedules including project change…
Added 2 hours ago
C
Junior Security Technician - North Battleford, SK
Convergint
Saskatoon, SK · CA SK Saskatoon
- Full-time
Advises supervisor regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
Added 2 hours ago
C
CCQ Security Technician
Convergint
Ottawa, ON · CA ON Ottawa
- Full-time
Advises supervisor regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
Added 2 hours ago
C
CFAA Fire Alarm Technician - Service
Convergint
Calgary, AB · CA AB Calgary
- Full-time
…and related project activities on a regular basis to project manager/supervisor. Completes work on time and according to project schedules including project change…
Added 2 hours ago
C
BAS Technician
Convergint
Oldcastle, ON · CA ON Oldcastle
- Full-time
Advises supervisor regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
Added 3 hours ago
CB
Baker - Full-Time with Benefits- Stratford Mall
COBS Bread
Stratford, ON
- Full-time
The satisfaction of baking from scratch, and pride in seeing the finished product you've helped to create
Added 3 hours ago
CB
Baker - Full-Time with Benefits- Stoney Creek Commons (London)
COBS Bread
London, ON
- Full-time
The satisfaction of baking from scratch, and pride in seeing the finished product you've helped to create

Groupe Touchette

Customer Service Representative

Toronto, ON, Canada
Etobicoke, ON, M9W 6L2, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Purpose

The Customer Service Representative will support clients and will be an ambassador of an open and collaborative sales culture.

Responsibilities

Offer exceptional customer service at all times.
Answer inbound client calls to promote the product lines offered by the company or propose alternatives.
Participate in outbound call campaign.
Sales support
Clerical task
Provide solutions to customer issues and concerns in a professional and courteous manner.

Maintain favorable relationships with the customer to encourage repeat and future business.
Enter all client orders in the system.
Follow-up on order and delivery statuses when required by the client.
Perform inventory searches within our network and with external suppliers when required.
Assist Sales Team and support coworkers in executing certain tasks.
Regularly provide feedback on the soundness and effectiveness of the customer service department’s policies and procedures
Effectively help customers with first level problems (1st contact resolution) and escalate to the appropriate departments as needed.
All other related tasks and / or duties including initial and ongoing training and coaching as required by the Customer Service Manager and /or Supervisor based on business needs.

Success Factors:

Technical background: Your college or university studies combined with your 5 to 7 years of experience in sales team management and / or customer service qualifies you as an expert.
Leadership: You know how to quickly gain your team’s trust and possess a natural credibility. Good practice ambassador, you can easily mobilize your team to achieve the objectives set.
Customer focus: You can easily transmit your philosophy to your team which consists of offering each client an exemplary and unique service.
Organizational ability: A high volume of calls doesn’t scare you. You know how to manage stress and establish priorities to meet deadlines.
Problem solving skills: You have a gift for understanding the customer’s needs and can offer a variety of appropriate solutions. Challenges do not scare you; you like to look for answers and find solutions that will improve the processes in place.
You are dynamic, mobilizing leader, team worker, results-oriented and ensure prompt response. You want to take on new challenges and be part of a reputable and experienced team, then you are the person we are looking for!
Having experience in the tire industry is an asset.

Fluency in French and /or English is required.

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More about this job

Responsibilities

The Customer Service Representative will support clients by managing inbound and outbound calls, processing orders, and providing professional solutions to customer issues. They will also assist the sales team, maintain client relationships, and contribute to the effectiveness of department policies.

Requirements

Candidates must have 5 to 7 years of experience in sales team management or customer service, combined with college or university studies. Strong leadership, organizational skills, and the ability to work in a fast-paced environment are essential for success in this role.

Skills

Customer service
Sales support
Inbound calls
Outbound call campaigns
Order entry
Problem solving
Relationship management
Inventory management
Leadership
Communication
Stress management
Time management
Team collaboration
Conflict resolution
Data entry

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Sales Support
Inbound Calls
Outbound Calls
Order Processing
Inventory Management
Leadership
Team Management
Problem Solving
Client Relations
Tire Industry
Clerical Tasks
Communication
Conflict Resolution
Data Entry
Process Improvement
Time Management
Stress Management

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