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Added 4 mins ago
PR
Electrical Maintenance Supervisor - $130k-$150k/yr + relocation assistance to Prince Rupert, BC!
Prince Rupert Grain Ltd.
AB · Alberta, Canada
- $130,000 to $150,000 CAD / year
- Full-time
We currently have an exciting opportunity available for an Electrical Maintenance Supervisor to join our team in Prince Rupert, BC on a full-time basis.
Added 4 mins ago
VS
Operations Supervisor-CrossIron Mills
Victoria’s Secret & Co.
Rocky View No 44, AB · Rocky View County, AB
- Full-time
A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store…
Added 4 mins ago
TH
Hardware Sales Associate Part-Time - 7236 Timmins
The Home Depot Canada
Timmins, ON
- Part-time
Added 4 mins ago
TH
Merchandising Execution Associate : Part Time - BEACON HILL
The Home Depot Canada
Calgary, AB
- Part-time
Reports to Merchandising Execution Supervisor (MEAS)
Added 4 mins ago
G
Women in Science, Climate Change, Climate Action, Environment
GoodWork.ca
North Vancouver, BC
- Full-time
Added 4 mins ago
TH
Merchandise Execution Associate Part Time - 7236 Timmins
The Home Depot Canada
Timmins, ON
- Part-time
Reports to Merchandising Execution Supervisor (MEAS)
Added 4 mins ago
TH
Associé(e) service Pro (temps partiel)
The Home Depot Canada
Terrebonne, QC
- Part-time
Added 4 mins ago
TH
Associé(e) aux ventes - Peinture (Temps partiel)
The Home Depot Canada
Levis, QC · Saint-Lambert-de-Lévis, QC
- Part-time
Added 4 mins ago
TH
Préposé(e) à la préparation des commandes (temps plein)
The Home Depot Canada
Levis, QC · Saint-Lambert-de-Lévis, QC
- Full-time
Reports to Service Desk Department Supervisor
Added 34 mins ago
LH
2600002970 - Laboratory Technologist
Lakeridge Health
Port Perry, ON
- Internship
…reporting problems with methods, equipment etc. to his/her supervisor; ensuring cleanliness of equipment and immediate work area; following established safety and infection control…
Added 34 mins ago
LH
2600002969 - Laboratory Technologist
Lakeridge Health
Port Perry, ON
- Full-time
…reporting problems with methods, equipment etc. to his/her supervisor; ensuring cleanliness of equipment and immediate work area; following established safety and infection control…
Added 34 mins ago
NC
Supervisor, Bekaadendang Program (Anti-Human Trafficking/PAR/CARE TEAM)
Native Child and Family Services of Toronto
Toronto, ON
- $88,193 to $106,569 CAD / year
- Full-time
Added 34 mins ago
DR
Technology Specialist, Networking
Durham Region (The Regional Municipality of Durham)
Whitby, ON
- Temporary
Reporting to the Supervisor, Infrastructure and Networking, the successful candidate will provide a lead role in the administration, maintenance and continuous improvement of network…
Added 34 mins ago
LI
inventory control supervisor
Lenmark Industries
Langley (District), BC · Langley, BC
- Full-time
Added 49 mins ago
DT
Service Manager I
Din Tai Fung North America
Vancouver, BC
- Full-time
…required to perform any other job-related duties assigned by their…
Added 1 hour ago
FN
Non Emergency Call Taker (7 Permanent Positions)
First Nations University of Canada
Regina, SK
- Full-time
…matters. Working under the direction of the Communications Supervisor, you will answer incoming calls, gather and assess information, document details accurately, and help ensure requests…
Added 1 hour ago
ET
Journeyman Field Mechanic – Element Technical Services
Element Technical Services
Red Deer, AB
- Full-time
Added 1 hour ago
BW
Clerical Supervisor, Medical Imaging, Breast Health Program - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
Clerical Supervisor, Medical Imaging, Breast Health Program
Added 1 hour ago
BD
Packaging Associate
BD Diesel
Abbotsford, BC
- Full-time
Added 1 hour ago
SC
Sales Associate
Staples Canada
Calgary, AB
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 1 hour ago
SC
Lighting & Compositing Lead
Stellar Creative Lab
Vancouver, BC
- $93,000 to $100,000 CAD / year
- Full-time
…incredible shots and completing corrections as requested by the Supervisor, Director, or…
Added 1 hour ago
CO
Truck Driver IV - Transit (part-time) - Open until filled - Applications processed as received
City of Powell River BC
Powell River, BC
- Part-time
Added 1 hour ago
FO
Travelling Commercial Superintendent - CONTRACT
First Onsite - CA
Vancouver, BC
- $29 to $34 CAD / hour
- Contract
You'll work closely with the Commercial Operations Supervisor, Project Managers, Safety Advisors, Project Coordinators and other members of the project team. You'll need to communicate…
Added 2 hours ago
TH
Merchandise Execution Associate Part Time - 7236 Timmins
The Home Depot
Timmins, ON
- Part-time
Reports to Merchandising Execution Supervisor (MEAS)
Added 2 hours ago
T
Social Media Surveillance Officer
TD
Toronto, ON
- Full-time
Successful completion of the Supervisor Exam (SE) is mandatory. Willingness to successfully complete the SE exam within 3 months of hire may be considered.

Groupe Touchette

Customer Service Representative

Toronto, ON, Canada
Etobicoke, ON, M9W 6L2, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Purpose

The Customer Service Representative will support clients and will be an ambassador of an open and collaborative sales culture.

Responsibilities

Offer exceptional customer service at all times.
Answer inbound client calls to promote the product lines offered by the company or propose alternatives.
Participate in outbound call campaign.
Sales support
Clerical task
Provide solutions to customer issues and concerns in a professional and courteous manner.

Maintain favorable relationships with the customer to encourage repeat and future business.
Enter all client orders in the system.
Follow-up on order and delivery statuses when required by the client.
Perform inventory searches within our network and with external suppliers when required.
Assist Sales Team and support coworkers in executing certain tasks.
Regularly provide feedback on the soundness and effectiveness of the customer service department’s policies and procedures
Effectively help customers with first level problems (1st contact resolution) and escalate to the appropriate departments as needed.
All other related tasks and / or duties including initial and ongoing training and coaching as required by the Customer Service Manager and /or Supervisor based on business needs.

Success Factors:

Technical background: Your college or university studies combined with your 5 to 7 years of experience in sales team management and / or customer service qualifies you as an expert.
Leadership: You know how to quickly gain your team’s trust and possess a natural credibility. Good practice ambassador, you can easily mobilize your team to achieve the objectives set.
Customer focus: You can easily transmit your philosophy to your team which consists of offering each client an exemplary and unique service.
Organizational ability: A high volume of calls doesn’t scare you. You know how to manage stress and establish priorities to meet deadlines.
Problem solving skills: You have a gift for understanding the customer’s needs and can offer a variety of appropriate solutions. Challenges do not scare you; you like to look for answers and find solutions that will improve the processes in place.
You are dynamic, mobilizing leader, team worker, results-oriented and ensure prompt response. You want to take on new challenges and be part of a reputable and experienced team, then you are the person we are looking for!
Having experience in the tire industry is an asset.

Fluency in French and /or English is required.

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More about this job

Responsibilities

The Customer Service Representative will support clients by managing inbound and outbound calls, processing orders, and providing professional solutions to customer issues. They will also assist the sales team, maintain client relationships, and contribute to the effectiveness of department policies.

Requirements

Candidates must have 5 to 7 years of experience in sales team management or customer service, combined with college or university studies. Strong leadership, organizational skills, and the ability to work in a fast-paced environment are essential for success in this role.

Skills

Customer service
Sales support
Inbound calls
Outbound call campaigns
Order entry
Problem solving
Relationship management
Inventory management
Leadership
Communication
Stress management
Time management
Team collaboration
Conflict resolution
Data entry

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Sales Support
Inbound Calls
Outbound Calls
Order Processing
Inventory Management
Leadership
Team Management
Problem Solving
Client Relations
Tire Industry
Clerical Tasks
Communication
Conflict Resolution
Data Entry
Process Improvement
Time Management
Stress Management

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