Receptionist - Optometrist assistant
- Calgary, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
IRIS CALGARY is looking for a Receptionist / Optometric assistant
If you are passionate customer service, you are the right person for this position.
You will have an exciting and varied job, based on the well-being of your patients, advice and service.
What we are looking for:
- Experience in customer service
- Ability to communicate with people
- Comfortable taking and making phone calls
- Good learning skills
- High proficiency in English: be able to fluently communicate in English, both verbally and in writing
- Works well in a team and independently
Receptionist/Optometric assistant’s primary responsibilities are:
- Answering phone calls, emails, taking correct information and answering all questions efficiently, collecting health information
- Greet patients and a friendly courteous way and schedule or cancel optical examinations and appointments.
- Invoicing and/or insurance payments from patients.
- Pre-testing patients, prepping exam rooms, cleaning and setting up equipment, and showing patients how to care for contact lenses, perform tests such as OCT and VF.
- Answer a high volume of calls and maintain a high pace level of work
- Assisting the doctors when needed
IRIS offers you a very stimulating work environment. You will be entitled to many benefits by joining our great family.
Such as:
- Advantageous bonus program in place
- Group insurance with access to remote physicians at no cost
- Personal days
- Access to a pension fund
- Free annual eye care
- Benefits for your friends and family!
Evening schedule : Yes
Weekend schedule : Yes
More about this job
Responsibilities
The receptionist/optometric assistant is responsible for managing patient communications, scheduling appointments, and handling invoicing and insurance payments. They also perform clinical tasks such as pre-testing patients, preparing exam rooms, and assisting doctors with equipment and procedures.
Requirements
Candidates must have strong customer service skills, the ability to communicate effectively, and high proficiency in English. The role requires the ability to work well in a team, manage a high volume of calls, and perform tasks both independently and under supervision.
Skills
- Customer service
- Communication
- Phone etiquette
- Scheduling
- Invoicing
- Insurance processing
- Pre-testing patients
- Equipment maintenance
- Contact lens instruction
- OCT testing
- VF testing
- Data entry
- Teamwork
- Time management
Benefits
- Advantageous bonus program
- Group insurance
- Access to remote physicians
- Personal days
- Pension fund
- Free annual eye care
- Benefits for friends and family
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Customer Service & Support
- Administrative
Keywords
- Receptionist
- Optometric Assistant
- Customer Service
- Patient Care
- Scheduling
- Invoicing
- Insurance
- Pre-testing
- OCT
- VF
- Contact Lenses
- Clinical Support
- Administrative
- Healthcare
- Optometry