Receptionist - Optometrist assistant
- Kitchener, ON, Canada
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Job details
- Posting language
- English
- Posted
Original job description
Receptionist / Optometrist Assistant
We are seeking a motivated and detail-oriented individual to join our team. The ideal candidate will have excellent phone etiquette, strong customer service skills, and the ability to multitask in a fast-paced environment.
Qualifications:
- Strong communication and customer service skills
- Highly organized with strong attention to detail
- Ability to multitask and work efficiently
- Previous experience in optical or healthcare is considered an asset, but not required (training provided)
Key Responsibilities:
- Greet patients in a professional and friendly manner
- Enter and maintain accurate patient information
- Perform pre-testing for patients (training will be provided)
- Schedule and confirm appointments
- Process billing and insurance claims
- Perform front desk duties including filing, scanning, and faxing
- Recall patients for eye exams
- Balance daily payments and assist with day-end closing procedures
Position Details:
- Full Time
What We Offer:
- Competitive salary
- Staff discounts
- Annual performance reviews
Only candidates selected for an interview will be contacted.
More about this job
Responsibilities
The receptionist at Groupe Vision New Look Inc will greet patients, book and confirm appointments, and keep patient records accurate. They will also handle billing, insurance claims, filing and daily payments, and perform basic pre-testing for eye exams.
Requirements
Candidates need strong communication and customer service skills, good organization and attention to detail, and the ability to multitask in a fast-paced setting. Optical or healthcare experience is an asset, and training is provided.
Skills
- Customer service
- Phone etiquette
- Appointment scheduling
- Patient records management
- Medical billing
- Insurance claims processing
- Pre-testing
- Multitasking
- Attention to detail
- Filing
- Scanning
- Faxing
- Cash balancing
- Patient recall
- Communication
Benefits
- Staff discounts
- Annual performance reviews
Categories
- Healthcare
- Customer Service & Support
- Administrative
Keywords
- receptionist
- optometrist assistant
- optical receptionist
- eye care front desk
- patient scheduling
- medical billing
- insurance claims
- pre-testing
- patient recall
- customer service
- phone etiquette
- appointment scheduling
- day-end closing
- optical
Seniority
Entry level
Perks
- Employee discount
Tools
- Fax
Languages
- English