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Added 32 mins ago
Laboratory Technician
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Laboratory Technician will join Dr. Carl Boodman’s research program at the RI-MUHC, focused on Bartonella quintana and other neglected infections (Bartonella North). The incumbent will…
Added 2 hours ago
Lead Apprenticeship, TrainingNew
Glencore Canada
Sparwood, BC
$123,000 to $144,000 CAD / year
Full-time
…Apprenticeship, Training professional leads EVR's Heavy Duty Equipment Technician (HDET) Apprenticeship Program, combining hands-on apprentice instruction with program leadership ensuring…
Added 2 hours ago
Service Truck Driver, Spruce Grove
Fountain Tire
Spruce Grove, AB
Other
Fountain Tire Spruce Grove - 24 Alberta Ave is looking for an experienced Commercial Tire Technician to operate a Tire Service Truck!
Added 3 hours ago
Service Truck Driver/Tire Technician, Spirit River
Fountain Tire
Spirit River, AB
Other
Fountain Tire Spirit River (4714 Highway #49) is looking for an experienced Commercial Tire Technician to operate a Tire Service Truck!
Added 3 hours ago
General Labor
Paul Davis Restoration of the National Capital Region, VA
Sudbury, ON
Full-time
The Technician (General Labor) position is a career in field services in the property damage restoration industry. The position is primarily responsible for responding to emergency and…
Added 6 hours ago
HVAC Technician Apprentice Level 1
Reliance Home Comfort
London, ON
By joining Reliance as an HVAC Technician Apprentice Level 1 , you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans…
Added 7 hours ago
Field Service Technician
Ricoh
Victoria, BC
Full-time
Field Service Technician / Senior Field Representative, Technology Services – Victoria
Added 7 hours ago
Tire Manipulator Truck Operator
Fountain Tire
Canada
Other
Fountain Tire Peace River (7215 101 Ave, Peace River, AB) is looking for an experienced Commercial Tire Technician to operate a Tire Manipulator Service Truck!
Added 8 hours ago
Trailer Technician - 310J (Shop OR Field)
MasterTech
Mississauga, ON
Full-time
MasterTech is on the search for Shop OR Field 310J Trailer Technicians to join a stellar operation with great benefits and work perks. This is a great opportunity for an experienced Trailer…
Added 8 hours ago
Field Service Technician
Wiseworth Canada Industries Ltd.
Edmonton, AB
Full-time
We’re looking for a Field Service Technician to join our Edmonton-based service team. In this hands-on, customer-facing role, you’ll install, maintain, diagnose, and repair industrial…
Added 8 hours ago
Heavy Equipment Technician - Journeyman (Off-Road)
Birch Mountain Enterprises
Fort McMurray, AB
Full-time
Operating from our client site, this position involves shop and field repairs to our fleet of Wiggle wagon trucks. Candidates shall have knowledge of all aspects of wiggle wagon trucks with…
Added 8 hours ago
Heavy Equipment Technician - Journeyman
Birch Mountain Enterprises
Fort McMurray, AB
Full-time
Operating from our Fort McKay main shop, this position involves shop and field repairs to our fleet of heavy-duty highway trucks. Candidates shall have knowledge on all aspects of heavy…
Added 8 hours ago
Journeyman Welder/ Heavy Duty Technician Apprentice
Birch Mountain Enterprises
Fort McMurray, AB
Full-time
Operating from our Fort McKay main shop, this position involves shop and field repairs to our fleet of heavy-duty highway trucks. Candidates shall have knowledge on all aspects of heavy…
Added 8 hours ago
Service Writer
Birch Mountain Enterprises
Fort McMurray, AB
Full-time
Assist with scheduling of Maintenance in the field and in the shop.
Added 9 hours ago
Service Truck Operator, Thunder Bay
Fountain Tire
Thunder Bay, ON
Other
Fountain Tire Thunder Bay (788 Central Ave) is looking for a Commercial Tire Technician to operate a Tire Service Truck!
Added 9 hours ago
Service Truck Driver
Fountain Tire
Medicine Hat, AB
Other
Fountain Tire Medicine Hat (1450 Strachan Rd SE) is looking for an experienced Commercial Tire Technician to operate a Tire Service Truck!
Added 9 hours ago
Account Receivables Coordinator - Montreal
Groupe Mach
Montreal, QC
Investigate and follow up on unmatched deposits and partial payments in collaboration with the Real Estate Accounting Technician and, when necessary, the Property Manager.
Added 10 hours ago
Emergency Medical Technician
HealthCareersInSask.ca
Kerrobert, SK
Part-time
Salary or Pay Band: Pay Band Emergency Medical Technician $29.909 to $36.572
Added 10 hours ago
Drafting Technician
Sandvik
Sturgeon Falls (DSI)
Full-time
We now have an opening for a Drafting Technician with strong technical drawing skills and hands on experience applying Lean principles in a manufacturing or engineering environment. In this…
Added 11 hours ago
Lead Desktop Support
Rocky View County
Rocky View No 44, AB · Rocky View County, AB
…frontline ticket participation during high-volume periods and when Technician coverage is…
Added 12 hours ago
Safety Codes Officer
ATCO
Edmonton, AB
Full-time
Either an Alberta Journeyman Electrician, Power System Electrician or Powerline Technician certificate and 6 years of related field experience, or Diploma in Electrical Engineering…
Added 12 hours ago
Heavy Duty Mechanic (Ruth Lake)
North American Construction Group Inc.
Fort McMurray, AB
Temporary
A valid Alberta Journeyman (Journeyperson) Equipment Technician (Off Road) Certificate or an Interprovincial Red Seal Journeyman (Journeyperson) Heavy Duty Equipment Mechanic/Technician…
Added 12 hours ago
Laboratory Technician
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Laboratory Technician will join Dr. Carl Boodman’s research program at the RI-MUHC, focused on Bartonella quintana and other neglected infections (Bartonella North). The incumbent will…
Added 13 hours ago
Emergency Medical Technician
HealthCareersInSask.ca
Kyle, SK
Part-time
Salary or Pay Band: Pay Band Emergency Medical Technician $29.909 to $36.572
Added 13 hours ago
Agriculture Heavy Equipment Technician
Brandt Group of Companies
Stettler, AB
Full-time
Our Stettler branch is looking for an exceptional individual to join our service department as a Heavy Equipment Technician (also known as an agriculture equipment technician) for our…

Closed listing

GRUNDFOS

Service Coordinator

Brockville, ON, Canada

Pay: The salary range for this position is $ 53,300.00 - $72,880.00.
Job type: Full-time
Closing date: Oct 23, 2026
Experience: 2+ years of experience in service coordination, dispatching, or customer service operations
Posting language: English
Posted: Sep 23, 2026

This opening has closed.

The original listing is kept below for reference.

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About employer

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Original job description

Archived listing. The details below describe a past opening.

Are you passionate about orchestrating seamless service experiences and ensuring customers receive world-class support for critical water technology solutions? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.

As our new Service Coordinator, you will be coordinating end-to-end service activities that keep our customers' pump and water technology systems running at peak performance, from scheduling and dispatching field technicians to managing service orders and ensuring timely resolution of customer needs. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.

What You Will Be Doing

As a key part of the Commercial Service Operations team, you'll create impact by driving customer satisfaction and operational excellence by ensuring every service interaction is efficiently coordinated, accurately documented, and delivered on time.

Your main responsibilities include:

Coordinate and schedule service activities including installations, maintenance, and repairs for field service technicians
Serve as the primary point of contact for customers, managing service requests from intake through completion
Process and track service orders, purchase orders, and work orders in ERP systems to ensure accuracy and timely invoicing
Collaborate with sales, technical support, and field teams to prioritize urgent service needs and optimize technician utilization
Maintain detailed service records, generate reports on key performance metrics, and identify opportunities for process improvement
Support quoting and proposal preparation for service contracts and ad-hoc repair work

What Makes You a Great Fit

Above all, you are a detail-oriented coordinator with strong organizational skills, a customer-first mindset, and the ability to juggle multiple priorities in a fast-paced service environment. We would also imagine that you have:

2+ years of experience in service coordination, dispatching, or customer service operations
Proficiency with ERP or service management systems (e.g., SAP, Salesforce, or similar)
Strong communication skills with the ability to interface effectively with customers, technicians, and internal stakeholders
Excellent organizational and time-management skills with high attention to detail

It is a plus if you also:

Experience in the pump, HVAC, or industrial equipment service industry
Familiarity with service contract management and warranty processes
Associate's or Bachelor's degree in business administration or a related field

Why you will love working here

A working environment built around your needs, with flexible hours, home working opportunities and parental support.
Annual bonuses, health insurance and a strong focus on well-being activities.
Three days' additional paid leave for volunteering in your community.
Access to on-demand training and learning sessions and carefully structured programs to pursue personal and professional development opportunities.

To get to know us better, follow us on LinkedIn or YouTube. Check out Meet our people to get to know some of your future colleagues and why they love working at Grundfos.

The salary range for this position is $ 53,300.00 - $72,880.00. Individual pay will be determined based on market location and the candidate’s profile. The range listed is just one component of the total compensation and benefits package for employees. Total compensation includes paid time off, paid holidays, merit increases, bonuses, and employee stock purchase programs, etc. The salary rates are benchmarked and reflect the target for new hire salaries for the position in this region.

Are you ready to unlock possibilities at Grundfos? Apply today!

To get to know us better, follow us on LinkedIn or visit grundfos.com

About employer

More about this job

Responsibilities

Coordinate installations, maintenance, and repairs by scheduling and dispatching field technicians, managing customer requests, and tracking service, purchase, and work orders. Collaborate with internal teams to prioritize urgent needs, maintain service records and performance reports, and support service quotes and proposals.

Requirements

Candidates should have at least two years of experience in service coordination, dispatching, or customer service operations, along with proficiency in ERP or service management systems. Strong communication, organization, time management, attention to detail, and a customer-first approach are required; experience in pump, HVAC, or industrial equipment service and a relevant associate or bachelor's degree are advantageous.

Skills

Service Coordination
Scheduling
Dispatching
Customer Service
Service Order Management
ERP Systems
Purchase Order Processing
Work Order Management
Technician Utilization
Service Recordkeeping
Performance Reporting
Process Improvement
Quoting
Communication
Organization
Time Management

Benefits

Flexible Hours
Work-From-Home Opportunities
Parental Support
Annual Bonuses
Health Insurance
Well-Being Activities
On-Demand Training
Professional Development Programs
Paid Time Off
Paid Holidays
Merit Increases
Employee Stock Purchase Program

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Field Service
Dispatching
Installations
Maintenance
Repairs
Pump Technology
Water Technology
Customer Service
Service Requests
Service Orders
Purchase Orders
Work Orders
ERP Systems
SAP
Salesforce
Technician Utilization
Service Contracts
Warranty Processes
Quoting
Proposal Preparation
Invoicing
Performance Metrics
Process Improvement
Industrial Equipment
HVAC

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