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Added 18 mins ago
Automotive Apprentice Technician
Clutch Technologies Inc.
Halifax, NS
Customer Service: Support internal stakeholders with professionalism and responsive follow-through
Added 18 mins ago
Administrative Assistant(U.S./Canada/UK background is required)
WorkStaff360
Remote, Canada
$8 to $10 USD / hour
Full-time · Remote
Coordinate and manage daily service routes and technician schedules.
Added 33 mins ago
Systems Maintenance Technician
Niagara Casinos
Niagara Falls, ON · Fallsview Casino
Full-time
The System Maintenance Technician (SMT) supports the safe, efficient, and reliable operation of building systems while delivering remarkable service to guests. This includes performing…
Added 47 mins ago
Licensed Auto Mechanic
OPENLANE
Brampton, ON
Full-time
We are seeking a Red Seal Automotive Service Technician with experience in automotive repair and inspections. You will be involved in diagnosis, repairs, inspections, and maintenance of…
Added 1 hour ago
Instrumentation Technician
Woodfibre LNG
Squamish, BC
$60 CAD / hour
Full-time
Collaborate with internal teams and third-party service providers
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Specialist, Research Infrastructure & Facilities, Arnie Charbonneau Cancer Institute
University of Calgary
Calgary, AB
Full-time
Liaising with internal University facilities personnel, SCM, and authorized external service vendors/contractors for equipment maintenance and facility coordination
Added 1 hour ago
Mechanic - Fox Creek Location
ProFoxx Rentals Inc
Fox Creek, AB
Full-time
…troubleshooting mechanical and hydraulic issues, completing service documentation, and ensuring equipment is safe, clean, and ready for customers. The mechanic collaborates with the…
Added 1 hour ago
Marine Service Technician
PALFINGER
Langley (District), BC · City of Langley, BC
Full-time
PALFINGER Marine is seeking a Marine Service Technician based in Langely, BC, who thrives in hands-on, technical environments and takes pride in keeping critical equipment operating safely…
Added 1 hour ago
IT Technician, Entry Level
Jobright.ai
Canada
Full-time
…route to the best job outcomes. The Entry-Level IT Help Desk Technician will provide first-line technical support to users, troubleshoot various issues, document solutions, and collaborate…
Added 1 hour ago
Tire Technician (Passenger Light Truck)
Tirecraft
Kingston, ON
Full-time
Interact with Service Advisor Associates to obtain work orders and customer service specific requirements.
Added 1 hour ago
Electronics Technician
McGill University
Montreal, QC · Maass Chemistry Bldg
Full-time
Under the direction of the Administrative Officer, the Electronics Technician works closely with the Chief Electronics Technician to support the day-to-day operations for the Department of…
Added 2 hours ago
Automotive Service Technician - Aviva AutoCare Centre
Aviva Canada
Toronto, ON
Full-time
We are looking for a dedicated Automotive Service Technician to be an integral part of the daily operations at our Aviva AutoCare Centre located in Mississauga.
Added 2 hours ago
Tire Technician Contract Full Time
Compass Group Canada
Alliston, ON
Full-time
…determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency…
Added 2 hours ago
IT Help Desk Technician, Entry Level
Jobright.ai
Canada
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…route to the best job outcomes. The Entry-Level IT Help Desk Technician will help users resolve technical issues and provide first-line troubleshooting, documenting solutions and…
Added 2 hours ago
Residential Dispatcher
Reid Brothers Plumbing & Heating Ltd.
Vancouver, BC
Full-time
The Service Dispatcher plays a central role in coordinating technician schedules, managing call flow, and maintaining communication between the service team, customers, and other…
Added 2 hours ago
Deskside Technician I
Stefanini North America and APAC
Calgary, AB
Contract
Service focused. Impressing both our internal and external clients is a priority. Our office IT group flourishes with first rate customer service and good communication skills.
Added 3 hours ago
Office Coffee/Hybrid Route Driver Full Time
Compass Group Canada
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Conducts minor service and adjustments on machines. When necessary, reports defective equipment to designated maintenance repair service operators or technician dispatcher.
Added 3 hours ago
Parts Consultant
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Alliston, ON
$20 to $27 CAD / hour
Full-time
As a Parts Consultant at our Ag dealership, you’ll be the go-to expert for helping both customers and our service team find the right parts to keep their equipment running smoothly. Whether…
Added 3 hours ago
Library Resources and Access Manager
Mount Allison University
Sackville, NB
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Supervise cataloguing and metadata technician; ensure high-quality records that facilitate access and discoverability as determined by the Collections Librarian; support librarians with…
Added 3 hours ago
Registered Fire Protection Technician
Fraser Valley Fire Protection Ltd
Abbotsford, BC
Full-time
…that values expertise, integrity, and exceptional customer service. If you take pride in your work, enjoy solving problems, and want to be part of a respected team with a strong reputation,…
Added 3 hours ago
Audio Visual Technican II
Vancouver Art Gallery
Vancouver, BC
$27.38 to $31.83 CAD / hour
Reporting to the AV Tech Supervisor, the AV Technician II supports events, meetings, performances and gallery installations by providing hands-on technical expertise across audio, video,…
Added 4 hours ago
DC Facilities Technician
H&M Group
Ajax, ON
Full-time
Perform service and tests on facility systems (e.g., fire alarms, emergency lighting, evacuation routes) in accordance with internal guidelines and local regulations.
Added 4 hours ago
(CAN) Photo Lab Technician
Walmart Canada
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Full-time
Position Summary...To provide exceptional customer service and assist in Photo Lab operations in order to ensure a positive shopping experience and drive customer loyalty.
Added 4 hours ago
Property Administrator
HomeSpace
Calgary, AB
Full-time
…ensure that tenants, agency partners, contractors, vendors, and internal teams receive timely, professional, and consistent…
Added 4 hours ago
Event Audio Visual Technician- Part Time- Kelowna, BC
Encore Canada
Kelowna, BC
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A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position…

GRUNDFOS

Service Coordinator

Brockville, ON, Canada

Pay: The salary range for this position is $ 53,300.00 - $72,880.00.
Job type: Full-time
Apply by: Oct 23, 2026
Experience: 2+ years of experience in service coordination, dispatching, or customer service operations
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

Are you passionate about orchestrating seamless service experiences and ensuring customers receive world-class support for critical water technology solutions? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.

As our new Service Coordinator, you will be coordinating end-to-end service activities that keep our customers' pump and water technology systems running at peak performance, from scheduling and dispatching field technicians to managing service orders and ensuring timely resolution of customer needs. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.

What You Will Be Doing

As a key part of the Commercial Service Operations team, you'll create impact by driving customer satisfaction and operational excellence by ensuring every service interaction is efficiently coordinated, accurately documented, and delivered on time.

Your main responsibilities include:

Coordinate and schedule service activities including installations, maintenance, and repairs for field service technicians
Serve as the primary point of contact for customers, managing service requests from intake through completion
Process and track service orders, purchase orders, and work orders in ERP systems to ensure accuracy and timely invoicing
Collaborate with sales, technical support, and field teams to prioritize urgent service needs and optimize technician utilization
Maintain detailed service records, generate reports on key performance metrics, and identify opportunities for process improvement
Support quoting and proposal preparation for service contracts and ad-hoc repair work

What Makes You a Great Fit

Above all, you are a detail-oriented coordinator with strong organizational skills, a customer-first mindset, and the ability to juggle multiple priorities in a fast-paced service environment. We would also imagine that you have:

2+ years of experience in service coordination, dispatching, or customer service operations
Proficiency with ERP or service management systems (e.g., SAP, Salesforce, or similar)
Strong communication skills with the ability to interface effectively with customers, technicians, and internal stakeholders
Excellent organizational and time-management skills with high attention to detail

It is a plus if you also:

Experience in the pump, HVAC, or industrial equipment service industry
Familiarity with service contract management and warranty processes
Associate's or Bachelor's degree in business administration or a related field

Why you will love working here

A working environment built around your needs, with flexible hours, home working opportunities and parental support.
Annual bonuses, health insurance and a strong focus on well-being activities.
Three days' additional paid leave for volunteering in your community.
Access to on-demand training and learning sessions and carefully structured programs to pursue personal and professional development opportunities.

To get to know us better, follow us on LinkedIn or YouTube. Check out Meet our people to get to know some of your future colleagues and why they love working at Grundfos.

The salary range for this position is $ 53,300.00 - $72,880.00. Individual pay will be determined based on market location and the candidate’s profile. The range listed is just one component of the total compensation and benefits package for employees. Total compensation includes paid time off, paid holidays, merit increases, bonuses, and employee stock purchase programs, etc. The salary rates are benchmarked and reflect the target for new hire salaries for the position in this region.

Are you ready to unlock possibilities at Grundfos? Apply today!

To get to know us better, follow us on LinkedIn or visit grundfos.com

Apply About employer

More about this job

Responsibilities

Coordinate installations, maintenance, and repairs by scheduling and dispatching field technicians, managing customer requests, and tracking service, purchase, and work orders. Collaborate with internal teams to prioritize urgent needs, maintain service records and performance reports, and support service quotes and proposals.

Requirements

Candidates should have at least two years of experience in service coordination, dispatching, or customer service operations, along with proficiency in ERP or service management systems. Strong communication, organization, time management, attention to detail, and a customer-first approach are required; experience in pump, HVAC, or industrial equipment service and a relevant associate or bachelor's degree are advantageous.

Skills

Service Coordination
Scheduling
Dispatching
Customer Service
Service Order Management
ERP Systems
Purchase Order Processing
Work Order Management
Technician Utilization
Service Recordkeeping
Performance Reporting
Process Improvement
Quoting
Communication
Organization
Time Management

Benefits

Flexible Hours
Work-From-Home Opportunities
Parental Support
Annual Bonuses
Health Insurance
Well-Being Activities
On-Demand Training
Professional Development Programs
Paid Time Off
Paid Holidays
Merit Increases
Employee Stock Purchase Program

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Field Service
Dispatching
Installations
Maintenance
Repairs
Pump Technology
Water Technology
Customer Service
Service Requests
Service Orders
Purchase Orders
Work Orders
ERP Systems
SAP
Salesforce
Technician Utilization
Service Contracts
Warranty Processes
Quoting
Proposal Preparation
Invoicing
Performance Metrics
Process Improvement
Industrial Equipment
HVAC

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