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Added 1 min ago
Junior Technician
Aversan Inc.
Cambridge, ON
$45,000 to $50,000 CAD / year
Full-time
We are currently seeking a qualified Junior Technician to join our team. The ideal candidate will have experience in electronic testing and be able to operate and calibrate test systems…
Added 2 mins ago
Technicien de ligne de moteurs / Engine Line Technician
Pratt & Whitney
Longueuil, QC · Saint-Hubert, QC
Full-time
For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing bound
Added 2 mins ago
Technician for Laser Printer / MFP / Plotter
LaserCorp
Toronto, ON
Contract
As an independent technician, you choose when you want to work.
Added 3 mins ago
Field Service Technician - GTA
IKO North America
ON · Home Office - Ontario
Full-time
We are currently seeking a Field Service Technician to join our commercial sales team of skilled professionals in the Greater Toronto Area.
Added 16 mins ago
Laser Printer Technician - for the Gig Economy
LaserCorp
Toronto, ON
Contract
As an independent technician, you choose when you want to work.
Added 16 mins ago
Field Service Technician II - 174813
Zachary Piper Solutions
Saint-Paul, NB · St.-Paul, NB
Full-time
Zachary Piper Solutions is seeking a Field Service Technician II to support a company focused on wireless communications infrastructure, two-way radio systems, and mission-critical…
Added 16 mins ago
Crane Technician
STRIVE Recruitment Inc.
Oakville, ON
Full-time
…the areas of Accounting & Finance, Corporate Administration, Technology and Manufacturing Operations. STRIVE supports various clients from small to medium-sized enterprises to Fortune 500…
Added 16 mins ago
Information Technology Support Specialist
AVASO Technology Solutions
Gander, NL
Part-time
Job Opportunity: Onsite IT Support Engineer at AVASO Technology
Added 16 mins ago
Electrical Technologist – Operations
Government of Nunavut
Iqaluit, NU
Full-time
Completion of an advanced diploma in Electrical Engineering Technology.
Added 16 mins ago
Audio Visual Technician
GAV MGMT Inc.
Montreal, QC
Full-time
GAV MGMT is a Canadian technology integration company specializing in Audio Visual and AI-Driven Physical Security solutions. We work with organizations across Canada to design, integrate,…
Added 30 mins ago
Apprentice Tech - Truck
Inland Truck & Equipment
Winnipeg, MB
Full-time
The Apprentice Truck & Transport Technician will be responsible for repairing and maintaining diesel engine industrial trucks according to dealership and factory specifications under the…
Added 30 mins ago
IT Technician, Entry Level
Jobright.ai
Canada
Full-time
…route to the best job outcomes. The Entry-Level IT Help Desk Technician will provide first-line technical support to users, troubleshoot various issues, document solutions, and collaborate…
Added 31 mins ago
310S or 310T Licensed Vehicle Technicians (Multiple Openings)
General Dynamics Land Systems–Canada
London, ON
Full-time
…your expertise to a team that’s driving the future of defense technology. As a valued member of our team, you will help support the world-class Light Armoured vehicles (LAVS) that protect…
Added 32 mins ago
Lab Patient Technician - Part Time (Float) - Pickering, ON
LifeLabs
Pickering, ON
Part-time
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact…
Added 32 mins ago
Lab Patient Technician
LifeLabs
Sudbury, ON · Greater Sudbury, ON
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact…
Added 32 mins ago
IT Deskside Support Technician
JMT Consultants
Winnipeg, MB
Full-time
Join our dynamic and rapidly expanding team as an IT Deskside Support Technician! If you thrive in a fast-paced environment and love tackling technical challenges, this is the perfect…
Added 46 mins ago
Commercial Account Executive
Johnson Controls
Hamilton, ON
$46,000 to $69,000 CAD / year
Full-time
The Security Account Executive – Security is responsible for promoting and selling Johnson Controls services and technology related to the security domain. This includes building…
Added 47 mins ago
Lead Apprenticeship, Training
Elk Valley Resources
Sparwood, BC
$123,000 to $144,000 CAD / year
…Apprenticeship, Training professional leads EVR's Heavy Duty Equipment Technician (HDET) Apprenticeship Program, combining hands-on apprentice instruction with program leadership ensuring…
Added 1 hour ago
Technicien Réseau/Network Technician
XTL TRANSPORT INC.
Vaudreuil-Dorion, QC
Full-time
XTL Transport is currently looking for an experienced Network Technician to join our team.
Added 1 hour ago
Lead Apprenticeship, Training
Elk Valley Resources
Sparwood, BC
$123,000 to $144,000 CAD / year
Full-time
…Apprenticeship, Training professional leads EVR's Heavy Duty Equipment Technician (HDET) Apprenticeship Program, combining hands-on apprentice instruction with program leadership ensuring…
Added 1 hour ago
Drafter, Highway Design
WSP in Canada
Mississauga, ON
Full-time
WSP is currently seeking a detail-oriented and collaborative CAD Technician to join our Ontario Highway Design Team with their base office in one of three locations (Ottawa, Thornhill, or…
Added 1 hour ago
Drafter, Highway Design
WSP in Canada
Markham, ON
Full-time
WSP is currently seeking a detail-oriented and collaborative CAD Technician to join our Ontario Highway Design Team with their base office in one of three locations (Ottawa, Thornhill, or…
Added 1 hour ago
Drafter, Highway Design
WSP in Canada
Vaughan, ON
Full-time
WSP is currently seeking a detail-oriented and collaborative CAD Technician to join our Ontario Highway Design Team with their base office in one of three locations (Ottawa, Thornhill, or…
Added 1 hour ago
Drafter, Highway Design
WSP in Canada
Ottawa, ON
Full-time
WSP is currently seeking a detail-oriented and collaborative CAD Technician to join our Ontario Highway Design Team with their base office in one of three locations (Ottawa, Thornhill, or…
Added 1 hour ago
Mobile Maintenance Technician
Cushman & Wakefield
Drummondville, QC · Montreal, QC
Full-time
…building operations and practice safe work habits• Ability to use technology such as; smart phones, tablets, computers, web-based applications, building automation systems, etc.• Complete…

GRUNDFOS

Service Coordinator

Brockville, ON, Canada

Pay: The salary range for this position is $ 53,300.00 - $72,880.00.
Job type: Full-time
Apply by: Oct 23, 2026
Experience: 2+ years of experience in service coordination, dispatching, or customer service operations
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

Are you passionate about orchestrating seamless service experiences and ensuring customers receive world-class support for critical water technology solutions? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.

As our new Service Coordinator, you will be coordinating end-to-end service activities that keep our customers' pump and water technology systems running at peak performance, from scheduling and dispatching field technicians to managing service orders and ensuring timely resolution of customer needs. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.

What You Will Be Doing

As a key part of the Commercial Service Operations team, you'll create impact by driving customer satisfaction and operational excellence by ensuring every service interaction is efficiently coordinated, accurately documented, and delivered on time.

Your main responsibilities include:

Coordinate and schedule service activities including installations, maintenance, and repairs for field service technicians
Serve as the primary point of contact for customers, managing service requests from intake through completion
Process and track service orders, purchase orders, and work orders in ERP systems to ensure accuracy and timely invoicing
Collaborate with sales, technical support, and field teams to prioritize urgent service needs and optimize technician utilization
Maintain detailed service records, generate reports on key performance metrics, and identify opportunities for process improvement
Support quoting and proposal preparation for service contracts and ad-hoc repair work

What Makes You a Great Fit

Above all, you are a detail-oriented coordinator with strong organizational skills, a customer-first mindset, and the ability to juggle multiple priorities in a fast-paced service environment. We would also imagine that you have:

2+ years of experience in service coordination, dispatching, or customer service operations
Proficiency with ERP or service management systems (e.g., SAP, Salesforce, or similar)
Strong communication skills with the ability to interface effectively with customers, technicians, and internal stakeholders
Excellent organizational and time-management skills with high attention to detail

It is a plus if you also:

Experience in the pump, HVAC, or industrial equipment service industry
Familiarity with service contract management and warranty processes
Associate's or Bachelor's degree in business administration or a related field

Why you will love working here

A working environment built around your needs, with flexible hours, home working opportunities and parental support.
Annual bonuses, health insurance and a strong focus on well-being activities.
Three days' additional paid leave for volunteering in your community.
Access to on-demand training and learning sessions and carefully structured programs to pursue personal and professional development opportunities.

To get to know us better, follow us on LinkedIn or YouTube. Check out Meet our people to get to know some of your future colleagues and why they love working at Grundfos.

The salary range for this position is $ 53,300.00 - $72,880.00. Individual pay will be determined based on market location and the candidate’s profile. The range listed is just one component of the total compensation and benefits package for employees. Total compensation includes paid time off, paid holidays, merit increases, bonuses, and employee stock purchase programs, etc. The salary rates are benchmarked and reflect the target for new hire salaries for the position in this region.

Are you ready to unlock possibilities at Grundfos? Apply today!

To get to know us better, follow us on LinkedIn or visit grundfos.com

Apply About employer

More about this job

Responsibilities

Coordinate installations, maintenance, and repairs by scheduling and dispatching field technicians, managing customer requests, and tracking service, purchase, and work orders. Collaborate with internal teams to prioritize urgent needs, maintain service records and performance reports, and support service quotes and proposals.

Requirements

Candidates should have at least two years of experience in service coordination, dispatching, or customer service operations, along with proficiency in ERP or service management systems. Strong communication, organization, time management, attention to detail, and a customer-first approach are required; experience in pump, HVAC, or industrial equipment service and a relevant associate or bachelor's degree are advantageous.

Skills

Service Coordination
Scheduling
Dispatching
Customer Service
Service Order Management
ERP Systems
Purchase Order Processing
Work Order Management
Technician Utilization
Service Recordkeeping
Performance Reporting
Process Improvement
Quoting
Communication
Organization
Time Management

Benefits

Flexible Hours
Work-From-Home Opportunities
Parental Support
Annual Bonuses
Health Insurance
Well-Being Activities
On-Demand Training
Professional Development Programs
Paid Time Off
Paid Holidays
Merit Increases
Employee Stock Purchase Program

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Field Service
Dispatching
Installations
Maintenance
Repairs
Pump Technology
Water Technology
Customer Service
Service Requests
Service Orders
Purchase Orders
Work Orders
ERP Systems
SAP
Salesforce
Technician Utilization
Service Contracts
Warranty Processes
Quoting
Proposal Preparation
Invoicing
Performance Metrics
Process Improvement
Industrial Equipment
HVAC

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