Service Sales Engineer
- Oakville, ON, Canada
The salary range for this position is 76,700 to 106,100 CAD. · Full-time
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Job details
- Pay
- The salary range for this position is 76,700 to 106,100 CAD.
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Are you passionate about delivering technical solutions that keep critical building systems running at peak performance? Then join our mission to pioneer smarter water solutions that reduce energy use and improve lives.
As our new Service Sales Engineer in Oakville, ON, you'll be providing technical and commercial aftermarket support to customers - preparing quotations, coordinating service projects, and proactively growing sales opportunities for pumps, parts, and energy optimization services that strengthen long-term customer relationships. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.
What You Will Be Doing
As a key part of the Commercial Building Services Americas Aftermarket team, you'll create impact by building stronger customer partnerships and driving aftermarket growth through responsive technical support, competitive quotations, and energy optimization solutions.
Your main responsibilities include:
Above all, you're a customer-focused professional with strong technical aptitude, excellent communication skills, and the organizational ability to manage multiple priorities - someone who thrives in both independent and collaborative settings. We'd also imagine that you are/have:
Day to day, you can look forward to:
We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.
Are you ready to unlock possibilities at Grundfos? Apply today!
As our new Service Sales Engineer in Oakville, ON, you'll be providing technical and commercial aftermarket support to customers - preparing quotations, coordinating service projects, and proactively growing sales opportunities for pumps, parts, and energy optimization services that strengthen long-term customer relationships. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.
What You Will Be Doing
As a key part of the Commercial Building Services Americas Aftermarket team, you'll create impact by building stronger customer partnerships and driving aftermarket growth through responsive technical support, competitive quotations, and energy optimization solutions.
Your main responsibilities include:
- Provide knowledgeable technical support for product selection, applications, installation, and issue resolution across aftermarket offerings
- Prepare accurate, competitive quotations and manage opportunities from initial inquiry through order placement
- Proactively reach out to existing customers to ensure satisfaction, identify needs, and promote aftermarket products, services, and service contracts
- Collaborate with Service and Operations teams to coordinate project timelines, resources, and technical requirements
- Recommend solutions that address customer requirements with a focus on energy optimization and improved system performance
- Maintain accurate documentation, monitor technical changes, and communicate updates to internal and external stakeholders
Above all, you're a customer-focused professional with strong technical aptitude, excellent communication skills, and the organizational ability to manage multiple priorities - someone who thrives in both independent and collaborative settings. We'd also imagine that you are/have:
- A degree in a related field or equivalent combination of education and work experience
- Relevant administrative and customer service experience with strong attention to detail
- Proficiency with Microsoft Office, PC-based tools and SAP or similar
- Strong written and verbal communication skills in English with sound commercial judgment
- Experience in the pump, HVAC, or related technical industry
Day to day, you can look forward to:
- A working environment built around your needs, with flexible hours, and parental support.
- Annual bonuses, health insurance and a strong focus on well-being activities.
- Three days' additional paid leave for volunteering.
- On-demand training and structured development programmes to support your growth.
We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.
Are you ready to unlock possibilities at Grundfos? Apply today!
More about this job
Responsibilities
Provide technical and commercial aftermarket support, prepare competitive quotations, and manage customer opportunities for pumps, parts, service contracts, and energy optimization services. Build customer relationships, coordinate service projects with internal teams, recommend performance-focused solutions, and maintain accurate documentation and communications.
Requirements
A degree in a related field or an equivalent combination of education and work experience is sought, along with relevant administrative and customer service experience. Candidates should have strong technical aptitude, attention to detail, English communication skills, commercial judgment, proficiency with Microsoft Office and SAP or similar tools, and experience in pumps, HVAC, or a related technical industry.
Skills
- Technical Customer Support
- Sales
- Quotation Preparation
- Product Selection
- Application Support
- Installation Support
- Issue Resolution
- Opportunity Management
- Aftermarket Sales
- Project Coordination
- Energy Optimization
- Commercial Judgment
- Microsoft Office
- SAP
- Written and Verbal Communication
Benefits
- Flexible Hours
- Parental Support
- Annual Bonuses
- Health Insurance
- Well-Being Activities
- On-Demand Training
- Structured Development Programs
- Paid Time Off
- Paid Holidays
- Merit Increases
- Employee Stock Purchase Program
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Engineering
- Customer Service & Support
- Manufacturing
- Environmental & Sustainability
Keywords
- Commercial Building Services
- Aftermarket Support
- Pumps
- Pump Parts
- HVAC
- Energy Optimization
- Service Contracts
- Technical Support
- Product Selection
- Applications
- Installation
- Issue Resolution
- Quotations
- Opportunity Management
- Customer Satisfaction
- Customer Relationships
- Service Projects
- Project Coordination
- Operations
- System Performance
- Technical Documentation
- Microsoft Office
- PC-Based Tools
- SAP
- Commercial Judgment