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Added 3 days ago
Workplace Experience Support Specialist
RSM Canada
Vancouver, BC
Full-time
…are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive…
Added 4 days ago
Workplace Experience Support Specialist
RSM US LLP
Vancouver, BC
Full-time
…are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive…
Added 4 days ago
Workplace Experience & Facilities Specialist
GS1 Canada
Toronto, ON
$69,000 to $75,000 CAD / year
Full-time
This role delivers a safe, efficient, and genuinely engaging workplace experience at GS1 Canada's Toronto office, with operational oversight extending to the Montreal facility. It goes…
Added 4 days ago
Workplace Experience & Facilities Specialist
GS1 Canada
Toronto, ON · North York, ON
$69,000 to $75,000 CAD / year
Full-time
This role delivers a safe, efficient, and genuinely engaging workplace experience at GS1 Canada's Toronto office, with operational oversight extending to the Montreal facility. It goes…
Added 17 days ago
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GS1 Canada

Workplace Experience & Facilities Specialist

Toronto, ON, Canada
1500 Don Mills Rd., North York, ON, M3B 3K4, Canada

Pay: $69,000 to $75,000 CAD / year
Job type: Full-time
Experience: 5+ years of experience in office operations, facilities, or workplace management, ideally across more than one site.
Posting language: English
Posted: Sep 16, 2026

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Original job description

Workplace Experience & Facilities Specialist

Department: Corporate Affairs

Employment Type: Full Time

Location: Toronto, ON

Compensation: CA$69,000 - CA$75,000 / year

Description

This role delivers a safe, efficient, and genuinely engaging workplace experience at GS1 Canada's Toronto office, with operational oversight extending to the Montreal facility. It goes beyond traditional facilities management: the specialist is a direct contributor to how GS1 Canada's employees experience the organization day to day, connecting operations, Health & Safety leadership, and workplace culture to the Keep People at Our Core strategic priority.

The specialist partners across Legal, Finance, HR, IT, Cybersecurity, and Corporate Communications & Brand to close operational gaps, raise the bar on service delivery, and make sure workplace initiatives land as intentional moments of care and culture rather than administrative logistics. The incumbent is also the certified on-site Health & Safety lead and GS1 Canada's operational partner for consistency across sites.

This role is an in-office role, requiring in-person attendance.

Key Responsibilities

Office Operations Leadership & Employee Experience Leadership

Own day-to-day operations of the Toronto office, ensuring the workplace is safe, functional, and welcoming from the moment someone walks in.
Manage vendor relationships, including contract negotiation, service-level expectations, and performance.
Manage operational issues with building management, including Health & Safety compliance and maintenance.
Lead space planning with an eye on how the physical environment supports collaboration, focus, and comfort for a hybrid workforce.
Oversee access and parking control and the Card-Reader (Verex) system, keeping it aligned with organizational protocols and SOC audit requirements.
Maintain operational systems (SharePoint, Teams, Jira) for ticket tracking, automation, and SLA adherence.
Manage courier accounts and coordinate office mail and equipment deliveries.
Act as the go-to operational contact for Toronto staff, resolving in-person inquiries and issues.
Partner with Corporate Communications & Brand so workplace updates, procedures, and initiatives are communicated clearly and land as meaningful rather than purely administrative.
Oversee the functionality, cleanliness, and day-to-day readiness of all facilities, and support onsite visitors.

Hybrid Workforce & Workplace Technology Support

Own the office workspace allocation and resolve related space conflicts.
Partner with HR and IT to design a welcoming, well-equipped first day for every new hire, treating onboarding as a first impression of GS1 Canada's culture.
Provide administrative and operational support to executives, EAs, and functional teams as needed.
Lead modernization and automation efforts for workplace collaboration tools.
Contribute workplace and facilities input to employee engagement moments and recognition events led by Corporate Communications, ensuring they are experienced as intentional rather than logistics-led.

Health & Safety Leadership

Lead the long-term strategic direction and day-to-day execution of Health & Safety for the Toronto office.
Serve as the certified on-site Health & Safety lead, overseeing OHSA compliance and chairing the Joint Health & Safety Committee.
Lead quarterly meetings, monthly inspections, and emergency preparedness planning, including fire evacuation drills.
Develop and maintain Health & Safety documentation, policies, training records, and incident logs.
Design protocols that support both on-site and remote Health & Safety needs.
Foster a culture of well-being and risk prevention that reinforces GS1 Canada's commitment to keeping people at its core.

ESG & Sustainability

Champion environmentally responsible practices aligned with GS1 Canada's ESG commitments, including e-waste recycling, asset donation, and sustainable vendor sourcing.
Drive carbon footprint reduction through procurement and logistics choices.
Frame ESG and workplace initiatives as opportunities for employees to participate in and take pride in GS1 Canada's commitments, working with Corporate Communications & Brand to tell that story internally.
Gather informal feedback on workplace experience and flag recurring themes to HR and Corporate Communications & Brand to inform engagement planning.

Budgeting, Procurement & Administration

Manage inventory, office supplies, and procurement to ensure cost-effective purchasing.
Reconcile facilities-related invoices, track budgets, and identify savings opportunities.
Collaborate with Legal and Cybersecurity to ensure vendor contracts meet compliance standards.
Maintain and update Health & Safety and facilities SOPs and documentation.

Travel Program Administration

Act as GS1 Canada's primary liaison with the corporate travel centre, administering the day-to-day travel program.
Respond to employee questions on bookings, travel policy, and process, acting as the go-to contact for travel-related issues.
Develop and update travel policies in partnership with Finance and HR, keeping them current and easy to follow.
Manage the travel vendor relationship, including contract terms, service levels, and ongoing performance.
Reconcile travel-related invoices and expenses.
Produce regular reporting on travel spend, trends, and policy compliance for leadership.

Montreal Facility & I&V Support (Remote Oversight)

Provide ongoing operational support to the Montreal facility, including vendor sourcing, coordination, and contract or invoice management.
Support I&V operations by sourcing specialized equipment, coordinating shipments, and overseeing customs processes.
Lead facilities projects remotely, including construction, furniture, and infrastructure upgrades.
Coordinate Health & Safety measures across sites, including AED installation and fire extinguisher maintenance, so employees at both locations experience a consistent standard of care.

Skills, Knowledge & Expertise

Undergraduate degree in facilities management, business administration, operations, or a related field, or equivalent experience.
5+ years of experience in office operations, facilities, or workplace management, ideally across more than one site.
Certification or working toward certification as a Health & Safety representative (e.g., JHSC certification; CRSP is an asset).
Demonstrated experience managing vendor contracts, budgets, and service-level agreements.
Experience supporting onboarding, workplace culture, or employee experience initiatives is an asset.
Comfort working with workplace technology such as reservation systems, ticketing tools, and access-control software.
Sound judgment operating cross-functionally with Legal, Finance, HR, IT, and Cybersecurity.
Experience administering a corporate travel program, including vendor management and invoice reconciliation, is an asset.

Critical Competencies

Strategic thinking and problem-solving.
Operational excellence and process optimization.
Cross-functional collaboration.
Vendor and contract management.
Strong communication and stakeholder engagement.
Health & Safety and compliance knowledge.
Project and budget management.
Commitment to ESG principles.
Employee experience mindset: treats workplace operations as a lever for engagement and culture, not just logistics.

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More about this job

Responsibilities

The specialist manages day-to-day office operations, facilities maintenance, and health and safety compliance across Toronto and Montreal sites. They also oversee corporate travel programs, vendor relationships, and workplace initiatives to foster a positive employee experience.

Requirements

Candidates must have at least 5 years of experience in office operations or facilities management and hold an undergraduate degree in a relevant field. Certification as a Health & Safety representative is required or in progress, alongside strong skills in vendor management and cross-functional collaboration.

Skills

Facilities Management
Office Operations
Health & Safety Compliance
Vendor Management
Space Planning
Budget Management
Contract Negotiation
Project Management
Employee Experience
ESG Principles
Stakeholder Engagement
Process Optimization
Operational Leadership
Workplace Technology

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
Office Operations
Health & Safety
OHSA
JHSC
Vendor Management
Space Planning
ESG
Sustainability
Corporate Travel
Budgeting
Procurement
SharePoint
Microsoft Teams
Jira
Access Control
SLA
Compliance
Employee Engagement
Onboarding
Infrastructure
Operations
Contract Management
Risk Prevention
Workplace Culture

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