IT Support - Dispatch
- Sydney Indian Reserve No. 28A, NS, Canada
- Sydney, NS, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
The scope of EUS-Onsite Support Services includes hands & feet support of Laptops, desktops, Notebooks, Printers, MFDs, optional upgrade components (memory, batteries, etc.), Mobile Devices which includes Portable Network Devices; smart phones and tablets, EXXONMOBIL-approved software, and select services surrounding the management of the desk side device Lifecycle, including, but not limited to image installation, deployment, field services (break-fix basic troubleshooting only), and resource recovery, data wiping and soft disposal on a dispatch delivery model. The services required include any combination or all the product support and professional services as they specifically relate to the ongoing operation and management of the end-user computer, including personnel resources, tools, assets and other associated requirements.
The services required include any combination or all the product support and professional services as they specifically relate to the ongoing operation and management of the end-user computer, including personnel resources, tools, assets and other associated requirements.
Location: Sydney, Nova Scotia, Canada
Employment Type: Freelance / Independent Contractor
Compensation: Pay-per-service (On-demand Dispatch Model)
More about this job
Responsibilities
Provide dispatched, hands-on support for end-user devices, including laptops, desktops, printers, multifunction devices, and mobile devices. Perform image installation, deployment, basic break-fix troubleshooting, device lifecycle services, resource recovery, data wiping, and soft disposal.
Requirements
The role involves supporting end-user computing devices and approved software through an on-demand dispatch model. No specific education, experience, or certification requirements are stated.
Skills
- Laptop Support
- Desktop Support
- Notebook Support
- Printer Support
- Multifunction Device Support
- Mobile Device Support
- Basic Troubleshooting
- Software Installation
- Image Installation
- Device Deployment
- Field Services
- Data Wiping
- Resource Recovery
- Device Lifecycle Management
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
Keywords
- End-User Support
- On-Site Support
- Dispatch Model
- Laptops
- Desktops
- Notebooks
- Printers
- Multifunction Devices
- Memory Upgrades
- Battery Upgrades
- Mobile Devices
- Portable Network Devices
- Smartphones
- Tablets
- Approved Software
- Image Installation
- Device Deployment
- Field Services
- Break-Fix Support
- Basic Troubleshooting
- Device Lifecycle Management
- Resource Recovery
- Data Wiping
- Soft Disposal