Arena Ice Crew Member
- Victoria, BC, Canada
Part-time
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Job details
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
You’re dependable, adaptable, and ready to jump into whatever the day brings. You thrive in fast-paced environments where no two events are the same, enjoy working as part of a team, and take pride in creating memorable experiences behind the scenes. Whether you're preparing the venue for game day, assisting guests, or helping maintain the ice during a Victoria Royals game, you bring professionalism, energy, and a positive attitude to every task.
As a member of the Ice Crew, you will play an important role in supporting the day-to-day operations of the Save-On-Foods Memorial Centre. Working alongside the Operations team, you will support daily venue operations by helping ensure the facility is ready for Victoria Royals hockey games, concerts, and other live events.
Key responsibilities:
- Assist with ice maintenance during Victoria Royals home games, including ice scraping during television timeouts and intermissions.
- Support the setup and teardown of Victoria Royals games, concerts, and other events at the Save-On-Foods Memorial Centre.
- Assist with the installation, operation, and removal of fan engagement activations and interactive event elements.
- Welcome guests, answer questions, and provide exceptional customer service throughout events.
- Respond to patron concerns professionally, courteously, and efficiently.
- Help prepare and maintain facilities, equipment, and event spaces to ensure they meet organizational and operational standards.
If you are ready to be part of the team behind the action at Greater Victoria’s premier sports and entertainment venue, gain valuable hands-on experience, and help bring Victoria Royals games, concerts, and live events to life, click that “apply” button today!
Save-On-Foods Memorial Centre, part of the GSL Group of Companies, is proud to be an equal opportunity employer. We value diversity and are dedicated to providing a work environment that is free from harassment and discrimination. All employment decisions are made based on qualifications, job requirements and business needs. GSL is passionate about being known for an inclusive culture where talented people of all backgrounds want to work.
More about this job
Responsibilities
Maintain the ice during Victoria Royals home games, including scraping during television timeouts and intermissions, and help set up and take down games, concerts, and other events. Support venue operations by preparing facilities and equipment, assisting with fan activations, welcoming guests, and responding to patron concerns.
Requirements
This part-time role calls for a dependable, adaptable, self-motivated team member with a professional and positive approach to customer service. Applicants must be comfortable with hands-on work, including lifting and carrying up to 30 pounds, and have flexible availability for evenings, weekends, holidays, and Royals home games; advanced skating ability is an asset.
Skills
- Ice Maintenance
- Skating
- Event Setup And Teardown
- Venue Operations
- Customer Service
- Guest Assistance
- Problem Resolution
- Teamwork
- Adaptability
- Reliability
- Self-Motivation
- Physical Stamina
- Lifting And Carrying
- Communication
- Professionalism
Visa sponsorship
Not detected in the job text
Categories
- Sports & Recreation
- Hospitality
- Customer Service & Support
Keywords
- Ice Crew
- Ice Maintenance
- Ice Scraping
- Advanced Skating
- Victoria Royals
- Save-On-Foods Memorial Centre
- Venue Operations
- Live Events
- Hockey Games
- Concerts
- Event Setup
- Event Teardown
- Fan Engagement Activations
- Guest Services
- Customer Service
- Patron Concerns
- Facility Preparation
- Equipment Maintenance
- Teamwork
- Evening Availability
- Weekend Availability
- Holiday Availability
- Lifting And Carrying