Account Manager, Security Master Supervisor

COMPANY STATEMENT:

Founded in Toronto in 1962, Guardian Capital Group Limited (Guardian) is a global financial services company, which provides investment management services to institutional, retail and private high and ultra-high-net-worth clients through its subsidiaries. Guardian is headquartered in Canada and operates in Canada, the United Kingdom, the United States and the Caribbean. Guardian is a wholly owned subsidiary of Desjardins Global Asset Management Inc., which is part of the Desjardins Group. To learn more about Guardian, visit www.guardiancapital.com.

Our asset management division, Guardian Capital LP, is the manager and portfolio manager of the Guardian Capital Funds and Guardian Capital ETFs, with capabilities that span a range of asset classes, geographic regions and specialty mandates. Guardian Capital LP manages portfolios for institutional clients such as defined benefit and defined contribution pension plans, insurance companies, foundations, endowments and investment funds.

POSITION OVERVIEW:

As part of the institutional administration team, a critical responsibility of this position is responsible for overseeing the daily maintenance, quality, and integrity of security master data across multiple asset classes. This role leads a team responsible for security setup, market pricing validation, and corporate actions processing to ensure accurate downstream processing for portfolio accounting, performance measurement, trading, compliance, and client reporting activities. The supervisor will manage operational workflows, control processes and continuous improvement initiatives while ensuring service levels and regulatory requirements are met.

Depth of experience along with time management, problem-solving, and organizational skills will be notable features found in a successful candidate

KEY RESPONSIBILITIES:

Security Master Management

• Supervise the creation, maintenance, and validation of security master records across global markets and asset classes, including equities, fixed income, derivatives, mutual funds, and alternative investments.
• Ensure accuracy and completeness of security attributes, identifiers, classifications, and reference data.
• Monitor daily security setup and maintenance activities, ensuring timely resolution of exceptions and breaks.
• Oversee data enrichment from multiple market data vendors and custodians.
• Establish and maintain data quality controls and governance standards.

Pricing Operations

• Manage daily pricing activities, including price sourcing, validation, and exception management.
• Review and approve price challenges, stale price investigations, and fair value pricing adjustments.
• Coordinate with pricing vendors, custodians, portfolio managers, and fund accounting teams to resolve pricing discrepancies.
• Monitor pricing feeds and ensure timely delivery of accurate prices to downstream systems.
• Produce and review pricing exception reports and key risk indicators.

Corporate Actions Management

• Oversee the end-to-end corporate actions lifecycle, including mandatory and voluntary events.
• Review and approve corporate action elections and processing activities.
• Monitor income events, mergers, acquisitions, stock splits, spin-offs, tender offers, and reorganizations.
• Ensure accurate interpretation and implementation of event details within security master and accounting systems.
• Coordinate with custodians, market data providers, and internal stakeholders to resolve event-related discrepancies.
• Execute controls to minimize operational and financial risk associated with corporate action processing.

Team Leadership & Supervision

• Lead, coach, and develop a team of analysts and senior analysts.
• Set performance objectives and conduct regular performance reviews.
• Manage workflow allocation and ensure adherence to service level agreements (SLAs).
• Provide training and guidance on security master, pricing, and corporate actions processes.
• Foster a culture of continuous improvement and operational excellence.

Risk Management & Controls

• Ensure operational procedures comply with internal policies, regulatory requirements, and audit standards.
• Review and approve daily control reporting and exception management.
• Support internal and external audits by providing documentation and process walkthroughs.
• Identify operational risks and implement corrective action plans.
• Participate in business continuity and disaster recovery testing.

Process Improvement & Projects

• Lead enhancements to security master, pricing, and corporate action workflows.
• Collaborate with technology teams on system upgrades, vendor implementations, and automation initiatives.
• Develop and maintain standard operating procedures and process documentation.
• Analyze operational metrics and identify opportunities for increased efficiency and risk reduction.

QUALIFICATIONS & EXPERIENCE:

• Post‑secondary education in finance, commerce, economics, business or related field.
• 4 - 6 years of investment management middle office support

Technical Knowledge

• Understanding of financial instruments including equities, fixed income, derivatives, ETFs, and alternative investments.
• Familiarity with market data providers such as Bloomberg, Refinitiv, ICE, S&P Global, or FactSet.
• Experience with portfolio accounting platforms and investment operations systems.
• Advanced Excel and data analysis skills.
• Knowledge of SQL, Power BI, or automation tools is an asset.

Core Competencies

• Strong analytical and problem-solving skills.
• Excellent attention to detail and risk awareness.
• Strong communication and stakeholder management abilities.
• Ability to prioritize competing deadlines in a fast-paced environment.
• Leadership, coaching, and team development skills.
• Commitment to operational excellence and continuous improvement.

COMPENSATION:

• The base salary range is expected to be between $100,000 - $115,000, with eligibility for a discretionary bonus.

Please Note:

All applications submitted are reviewed in detail by our HR team. In certain aspects of the hiring process artificial intelligence (AI) tools may be used, specifically for screening and assessments. These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.