Customer Service and Communications Coordinator
- Saint-Quentin, NB, Canada
Annual salary of $52,000 to $62,400, depending on experience. · Full-time
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Job details
- Pay
- Annual salary of $52,000 to $62,400, depending on experience.
- Job type
- Full-time
- Apply by
- Experience
- Minimum of 5 years of relevant experience in customer service, administration, or coordination.
- Working hours
- 40 hours per week
- Posting language
- English
- Posted
Original job description
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Customer Service and Communications Coordinator
St. Quentin, NB Canada
Work Location: 164 Mgr Martin East Street, Saint-Quentin, NB E8A 1W1
Employment Status: Permanent, full-time position
Work Schedule: 40 hours per week
Start Date: Starting November 23, 2026
WHO ARE WE?
Founded in 1912, Atelier Gérard Beaulieu Inc. (AGB) is a fourth-generation, family-owned manufacturing company specializing in metalworking and fabrication. Known for its Guardian Tanks products, AGB values expertise, innovation and quality workmanship.
Position Description
Reporting to the HR & Marketing Director, this individual ensures a professional and welcoming experience, facilitates internal communications, and actively contributes to the company culture. They also coordinate internal activities and oversee the administrative and logistical aspects of employee housing.
Key Responsibilities
Provide a warm and professional welcome to customers, visitors, and applicants.
- Handle general inquiries and ensure appropriate follow-up.
- Support internal communications and HR initiatives while actively contributing to the company culture.
- Organize and coordinate events, internal activities, and employee recognition initiatives.
- Oversee the administrative and logistical coordination of employee housing.
- Collaborate with various departments to facilitate information sharing and ensure the smooth coordination of activities.
- Minimum of 5 years of relevant experience in customer service, administration, or coordination.
- Fluency in both French and English, written and spoken, is required.
- Excellent writing skills and proficiency with digital tools (Microsoft Office Suite, artificial intelligence tools, and visual design tools, including Canva).
- Knowledge of Prextra software is considered an asset.
- Must reside in Canada and be legally authorized to work in Canada.
- A warm and professional individual who enjoys interacting with people.
- Organized, independent, and resourceful, with excellent prioritization skills.
- Creative, proactive, and able to propose practical solutions.
- Detail-oriented, reliable, and discreet.
- Collaborative and comfortable working in a dynamic environment.
- Collaborative, people-focused and flexible workplace.
- Comprehensive and competitive employee benefits.
- Annual salary of $52,000 to $62,400, depending on experience.
- Professional development opportunities and a direct role in strengthening company culture.
Join the Guardian Tanks family at Atelier Gérard Beaulieu by submitting your application at guardiantanks.com.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
More about this job
Responsibilities
Welcome customers, visitors, and applicants; respond to inquiries and ensure appropriate follow-up. Coordinate internal communications, HR initiatives, events, employee recognition, and the administrative and logistical aspects of employee housing.
Requirements
At least five years of relevant experience in customer service, administration, or coordination is required, along with fluency in written and spoken French and English. Candidates should have strong writing skills and proficiency with Microsoft Office, AI tools, and visual design tools such as Canva; Prextra knowledge is an asset, and applicants must reside in Canada and be legally authorized to work there.
Skills
- Customer Service
- Written Communication
- Verbal Communication
- Bilingual Communication
- Microsoft Office
- Artificial Intelligence Tools
- Canva
- Prextra
- Event Coordination
- Internal Communications
- Administrative Coordination
- Employee Housing Coordination
- Organization
- Prioritization
- Problem-Solving
- Attention to Detail
Benefits
- Comprehensive Employee Benefits
- Professional Development Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Administrative
- Human Resources
- Manufacturing
- Marketing
Keywords
- Customer Service
- Administration
- Coordination
- Internal Communications
- Human Resources
- Company Culture
- Event Coordination
- Employee Recognition
- Employee Housing
- Microsoft Office Suite
- Artificial Intelligence Tools
- Canva
- Prextra
- Manufacturing
- Metalworking
- Fabrication
- French
- English
- Information Sharing
- Customer Inquiries