Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 12 mins ago
DC
Manager, Assurance (Cross Office)
DMCL Chartered Professional Accountants
Port Coquitlam, BC · Vancouver, BC · BC · Surrey, BC
- Full-time
Lead and deliver high-quality assurance engagements - managing audit, review, and other assurance engagements from planning through completion, ensuring timelines, budgets, and professional…
Added 12 mins ago
PC
Digital Assurance & Transparency Manager
Pwc Canada
Vancouver, BC
- Full-time
A career in our External Audit Process Assurance practice, within Assurance services, will enable you to assist clients in optimizing control activities, organizational strategy, and…
Added 12 mins ago
PC
Digital Assurance & Transparency Manager
Pwc Canada
Calgary, AB
- Full-time
A career in our External Audit Process Assurance practice, within Assurance services, will enable you to assist clients in optimizing control activities, organizational strategy, and…
Added 26 mins ago
S
Field Risk Specialist
Solifi
Quebec, QC
- Full-time
…disposition of missing inventory using Ai’s state of the art mobile audit application. Expect a fast-paced, dynamic environment where you’re constantly interacting with dealer personnel,…
Added 26 mins ago
EV
Senior Administrator, Database
Elk Valley Resources
Sparwood, BC
- $96,000 to $113,000 CAD / year
- Full-time
…employee health and wellness and provide opportunities for professional…
Added 26 mins ago
DG
Senior Finance Business Partner (Contract - 4 Months)
Dean Group
Cambridge, ON
- Contract
Our client, a large community-focused not-for-profit organization, is seeking an experienced finance professional to join their Finance team on a 4-month contract. This role will support a…
Added 26 mins ago
GS
Senior Account Manager
Guardteck Security Corp.
Burnaby, BC
- $90,000 to $105,000 CAD / year
- Full-time
Review site performance against service standards, contract deliverables, and KPIs (e.g., incident response times, staffing compliance, audit scores).
Added 26 mins ago
S&
Manager, Finance Administration and Operations
Stevenson & White
Ottawa, ON
- $80,000 to $85,000 CAD / year
- Full-time
…independent, takes initiative and puts the team ahead of ego. They are professional, organized and communicative, keep colleagues and leadership informed, and stay calm while shifting…
Added 26 mins ago
RP
Audit & Risk Manager
Resource Productivity and Recovery Authority
Toronto, ON
- Full-time
We are looking for a talented and committed individual to join us as a Audit & Risk Manager to support the government’s efforts to protect the environment and advance a new economy in which…
Added 26 mins ago
S
Loss Prevention Officer
Save-On-Foods
Langley (District), BC · Surrey, BC
- Part-time
Maintaining a professional demeanor when dealing with the public, staff, and law enforcement agencies.
Added 26 mins ago
MS
Accounting Manager
Motorola Solutions
Vancouver, BC
- Full-time
…including hardware, software licenses, SaaS subscriptions, and professional…
Added 26 mins ago
FH
Manager, Clinical Operations & Program Services
Fraser Health
Surrey, BC
- Full-time
…meet accepted operational and/or contractual requirements, professional standards, collective agreement or other standards and legislated/contractual obligations. Investigates and responds…
Added 26 mins ago
CB
Accounting Intern
Clark Builders
Edmonton, AB
- Full-time
Audit: Prepare documentation and liaise with external auditors.
Added 26 mins ago
C
Manager, Finance & Accounting
Cerio
Ottawa, ON
- Full-time
Manage relationships with external accounting, tax, audit and banking advisors
Added 41 mins ago
S
Field Risk Specialist
Solifi
Toronto, ON
- Full-time
…disposition of missing inventory using Ai’s state of the art mobile audit application. Expect a fast-paced, dynamic environment where you’re constantly interacting with dealer personnel,…
Added 41 mins ago
S
Field Risk Specialist
Solifi
Quebec, QC
- Full-time
…disposition of missing inventory using Ai’s state of the art mobile audit application. Expect a fast-paced, dynamic environment where you’re constantly interacting with dealer personnel,…
Added 41 mins ago
SF
Quality Assurance Technician
Sunrise Farms
Winnipeg, MB
- Full-time
Maintain ongoing company compliance with all applicable regulations and third party audit requirements
Added 41 mins ago
EV
Senior Administrator, Database
Elk Valley Resources
Sparwood, BC · Calgary, AB
- $96,000 to $113,000 CAD / year
…employee health and wellness and provide opportunities for professional…
Added 41 mins ago
CE
Bar Manager - National on 10th
Concorde Entertainment Group
Calgary, AB
- Full-time
Compliance, audit, and liquor control: Follows strict adherence to all provincial/federal liquor licensing laws and regulations to ensure legal, responsible service and operational…
Added 41 mins ago
H
HSE and Sustainability Lead
Hitachi
London, ON · (HE)Office_ON, Stoney Creek
- Full-time
…ISO 45001 and ISO 14001 systems, sustainability programs, or professional certifications such as CRSP, CHSC, PE, or PMP would be considered an…
Added 57 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
…directives, Ministry requirements, and applicable regulatory, audit, tax, and reporting obligations as…
Added 57 mins ago
V|
EHS Specialist
Veolia | Water Tech
Guelph, ON
- $80,000 to $110,000 CAD / year
- Full-time
All vendors must have a current and fully executed MSA on file before submitting candidates
Added 57 mins ago
WC
(Can) pharmacy manager
Walmart Canada
Toronto, ON
- Full-time
…environment for associates and patients. Must maintain the professional image for the Pharmacy area as per Workstation Standardization and 6S Audit. Responsible for cascading communication…
Added 57 mins ago
SQ
Director, Accounting & Controls
Sunlife Québec
Montreal, QC
- Full-time
…Finance, Risk Management, Operations and internal and external audit to deliver on the accounting, controls & reporting requirements for the Insurance business. In addition, this role will…
Added 57 mins ago
QM
Contrôleur adjoint - Montréal-Est - 80 k$ à 90 k$ + prime / Assistant Controller - Montreal East - $
Quantum Management Services Ltd.
Montreal, QC
- $80,000 to $90,000 CAD / year
- Full-time
…support financial reporting, month-end and year-end closing, and audit requirements. Working closely with the Director of Finance, this is an excellent opportunity for an accounting…

Guardteck Security Corp.

Senior Account Manager

Burnaby, BC, Canada

$90,000 to $105,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $90,000 to $105,000 CAD / year
Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

About the Role

Guardteck is seeking an Senior Account Manager to manage client relationships and service delivery across a portfolio of security sites in the Lower Mainland. This is a client-facing operations role responsible for strengthening client relationships, overseeing contract performance, managing budgets and KPIs, and ensuring high-quality service delivery across multiple sites.

You'll manage a diverse portfolio of sites directly, leading site supervisors and frontline teams to ensure consistent service and operational excellence.

The ideal candidate will bring experience from contract security, facilities services, property services, property management, or another multi-site service-based environment where client retention, operational execution, labour performance, and service quality are critical to success.

This is not a traditional customer service, call centre, marketing, or SaaS customer success role. This position supports field-based security operations and requires experience delivering service in a contract-driven, client-facing environment.

Key Responsibilities

Client Engagement and Service Excellence

Maintain strong client and stakeholder relationships through audits, site visits, meetings, and regular communication.
Serve as the primary point of contact for your assigned clients, ensuring their needs are understood and service expectations are met.
Ensure contract deliverables across your portfolio are consistently met or exceeded (e.g., staffing levels, patrol frequency, reporting standards).
Manage client escalations, service concerns, and performance issues, exercising sound judgment and escalating where required.
Lead quarterly and annual business reviews with clients.
Gather and analyze client feedback and use insights to improve service delivery.
Support the use of technology, automation, and reporting tools to improve service quality and client experience.

Site Leadership and Operational Excellence

Manage a diverse portfolio of sites directly, leading site supervisors and frontline teams to ensure consistent service and operational excellence.
Review site performance against service standards, contract deliverables, and KPIs (e.g., incident response times, staffing compliance, audit scores).
Conduct regular site visits to evaluate performance, morale, and compliance, ensuring strong leadership at the site level.
Coach, mentor, and develop site supervisors and frontline personnel to build strong leadership at the site level.
Support recruitment, onboarding, and retention of site supervisors and frontline personnel across your portfolio.
Ensure post orders are understood and followed by all site personnel across the portfolio.
Drive continuous improvement initiatives to streamline workflows and improve operational outcomes.
Review labour efficiency, staffing performance, customer service standards, and resource allocation across your sites.
Conduct client site assessments and provide meaningful, cost-effective recommendations.

Financial Management

Own the financial performance of your portfolio and ensure alignment with financial targets across all sites.
Monitor site budgets and financial KPIs, taking corrective action when performance is not meeting expectations.
Prepare and submit CRFs (Client Request Forms) and contract one-pagers for scope or service changes.
Support billing accuracy, resolve discrepancies with Finance, and follow up on collections for overdue or disputed invoices.
Support decisions that balance client satisfaction, service quality, labour efficiency, and financial performance.

Professional Development

Stay current with industry trends, best practices, and relevant security standards, including AI-enabled tools shaping the industry.
Maintain or work toward ASIS APP certification, or equivalent professional development, where applicable.

Required Experience and Qualifications

2–5 years of progressive experience in account management, client success, or operations within security, facilities services, property services, property management, or another multi-site contract services environment.
Demonstrated experience leading or developing site supervisors, frontline teams, or client-facing operational staff.
Strong understanding of multi-site service delivery, contract compliance, client retention, audits, reporting, and escalation management.
Experience managing budgets, labour performance, KPIs, client reporting, and operational improvement initiatives.
Proven ability to build trust-based relationships with internal and external stakeholders.
Strong coaching, mentoring, and people leadership skills.
Excellent written and verbal communication skills.
Strong problem-solving skills, attention to detail, and ability to manage changing priorities.
Valid driver's licence with no restrictions.
Technologically agile, with working familiarity across security and frontline tech stacks (workforce management, reporting, and communications platforms - e.g., WinTeam, Zendesk) and Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams).
ASIS APP certification is considered an asset, or an equivalent combination of education and experience.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage client relationships and service delivery across a portfolio of security sites, ensuring contract requirements, service standards, and KPIs are met. Lead site supervisors and frontline teams, oversee budgets and labour performance, address client concerns, and drive operational improvements.

Requirements

Requires 2–5 years of progressive account management, client success, or operations experience in security or another multi-site contract services environment, including experience leading frontline teams. Candidates need experience with budgets, KPIs, contract compliance, client relationships, and operational improvement, as well as a valid unrestricted driver's licence and familiarity with relevant technology and Microsoft Office.

Skills

Account Management
Multi-Site Operations
Contract Compliance
Budget Management
KPI Management
Team Leadership
Coaching And Mentoring
Client Retention
Audit And Reporting
Escalation Management
Labour Performance Management
Operational Improvement
Financial Performance Management
Problem-Solving
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Contract Security
Security Operations
Account Management
Multi-Site Service Delivery
Contract Compliance
Client Retention
Site Supervisors
Frontline Teams
Budgets
Key Performance Indicators
Labour Performance
Audits
Client Reporting
Escalation Management
Operational Improvement
Client Request Forms
WinTeam
Zendesk
Microsoft Office
ASIS APP Certification
Security Standards
Workforce Management
Reporting Tools
Communications Platforms

Report this job

Work requirements

Jobs in Canada