Assistant Store Manager
- New Westminster, BC, Canada
Full-time
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Job details
- Job type
- Full-time
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- Posting language
- English
- Posted
Original job description
Job Description
Position Overview
The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom.
Reports To: Store ManagerSupervises: Assists management with all sales associates, desk associates, and stock associatesEssential FunctionsPeople Development
GUESS Factory
Store
3999
Store Address
805 Boyd St, E-160 - New Westminster, BC V3M5X2
Salary Minimum
$18.25
Salary Maximum
$27.00
Position Overview
The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom.
Reports To: Store ManagerSupervises: Assists management with all sales associates, desk associates, and stock associatesEssential FunctionsPeople Development
- Training Completion: Ensure all associates complete training per company guidelines.
- Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.
- Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
- Visual Merchandising: Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom.
- Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
- Payroll Management: Meet all payroll expectations.
- Loss Prevention: Control company assets by meeting all loss prevention measures.
- Policy Compliance: Execute and comply with all company policies and procedures.
- Decision Making: Use sound judgment when making decisions.
- Communication: Maintain excellent communication skills.
- Integrity & Respect: Act with integrity and respect.
- Adaptability: Adapt to changes required by the business.
- Multitasking: Ability to handle multiple tasks simultaneously.
- Additional Duties: Assume and complete other duties as assigned by the supervisor.
- Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
- Proficiency in personal computer use and detailed report analysis.
- High school education or equivalent preferred.
- Ability to perform heavy lifting in excess of 30 pounds.
- Ability to stand for a minimum of eight hours during scheduled shifts.
GUESS Factory
Store
3999
Store Address
805 Boyd St, E-160 - New Westminster, BC V3M5X2
Salary Minimum
$18.25
Salary Maximum
$27.00
More about this job
Responsibilities
Oversee the customer experience, develop and coach store associates, and lead by example on the sales floor. Maintain visual merchandising and store standards while meeting sales, payroll, shrink, conversion, and loss-prevention expectations.
Requirements
Requires at least two years of experience driving sales and profit results and training and developing a team. Candidates should be proficient with personal computers and detailed report analysis; high school education or equivalent is preferred, along with the ability to lift over 30 pounds and stand for at least eight hours per shift.
Skills
- Team Leadership
- Training And Development
- Coaching
- Customer Service
- Sales
- Profitability Management
- Visual Merchandising
- Payroll Management
- Loss Prevention
- Policy Compliance
- Report Analysis
- Communication
- Decision-Making
- Multitasking
- Product Knowledge
- Selling Skills
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Sales
- Customer Service & Support
Keywords
- Retail Apparel
- Store Management
- Customer Experience
- Customer Service
- Sales Goals
- Profitability
- Payroll
- Shrink
- Conversion
- Loss Prevention
- Visual Merchandising
- Stockroom
- Sales Associates
- Desk Associates
- Stock Associates
- Training
- Coaching
- Product Knowledge
- Selling Skills
- Company Policies
- Report Analysis
- Store Standards