Co-Manager I
- Richmond, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Position Overview
The Co-Manager is responsible for selling floor leadership with the overall goal of customer satisfaction. They act as second in command, assisting the Store Manager in the overall running of an individual store.
Reports To: Store ManagerSupervises: Assists Store Manager with key holders and all store associatesEssential FunctionsPeople Development
- Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
- Training Completion: Ensure all associates complete training per company guidelines.
- Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.
- Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
- Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
- Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
- Strategic Execution: Create and execute strategies to maximize store sales and control expenses.
- Payroll Management: Meet all payroll expectations.
- Loss Prevention: Control company assets by meeting all loss prevention measures.
- Policy Compliance: Execute and comply with all company policies and procedures.
- Decision Making: Use sound judgment when making decisions.
- Communication: Maintain excellent communication skills.
- Integrity & Respect: Act with integrity and respect.
- Adaptability: Adapt to changes required by the business.
- Multitasking: Ability to handle multiple tasks simultaneously.
- Additional Duties: Assume and complete other duties as assigned by the supervisor.
- Minimum two years of managerial experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
- Proficiency in personal computer use and detailed report analysis.
- High school education or equivalent preferred.
- Ability to perform heavy lifting in excess of 30 pounds.
- Ability to stand for a minimum of eight hours during scheduled shifts.
GUESS Factory
Store
3972
Store Address
7899 Templeton Station Rd, Space Cru 3/4 - Richmond, BC V7B0B7
Salary Minimum
$17.85
Salary Maximum
$35.00
More about this job
Responsibilities
Lead the sales floor and support the Store Manager in running the store, including developing associates, delivering excellent customer service, and maintaining visual merchandising standards. Drive sales and profitability, manage payroll and expenses, protect company assets, and ensure compliance with company policies.
Requirements
Requires at least two years of managerial experience with a record of driving sales and profit results and training and developing a team. Candidates should be proficient with personal computers and detailed report analysis; high school education or equivalent is preferred, along with the ability to lift over 30 pounds and stand for at least eight hours per shift.
Skills
- Retail Leadership
- Sales Management
- Profitability Management
- Recruitment
- Employee Retention
- Team Development
- Training
- Coaching
- Customer Service
- Visual Merchandising
- Payroll Management
- Loss Prevention
- Policy Compliance
- Report Analysis
- Communication
- Multitasking
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Sales
- Customer Service & Support
Keywords
- Retail
- Store Management
- Sales Floor Leadership
- Sales Goals
- Profitability
- Customer Experience
- Customer Service
- Recruitment
- Retention
- Succession Planning
- Associate Training
- Coaching
- Product Knowledge
- Selling Skills
- Visual Merchandising
- Payroll
- Shrink
- Conversion
- Expense Control
- Loss Prevention
- Company Policies
- Report Analysis
- Store Cleanliness
- Stockroom Organization