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Added 1 day ago
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Guess?, LLC.

Keyholder

Windsor, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Description

Position Overview

The Keyholder is responsible for opening the store and ensuring that proper store procedures and policies are followed when store management is not on duty or unavailable on the floor. The Keyholder will supervise all employees and oversee sales, merchandising, guest service, and all operational functions in the absence of store management.

Reports To: Store ManagerEssential FunctionsPeople Development

Supervision: Supervise employees to complete tasks and achieve goals in the absence of store management.

Customer Experience

Sales Management: Manage the sales floor and drive sales by addressing guest concerns, coaching employees, and mitigating product loss in the absence of store management.
Lead Cashier Responsibilities: Execute lead cashier responsibilities such as returns, exchanges, check approvals, and the issuance of merchandise vouchers.

Operational Effectiveness

Merchandising and Replenishment: Ensure that the daily merchandising flexing process, daily replenishment process, Key Corporate Communications, and store cleanliness standards are properly executed when opening.
Store Opening and Closing: Open and close the store following proper procedures documented in the opening checklist.
Register Management: Ensure that registers are properly opened and doors are opened correctly.
Financial Procedures: Confirm that deposit slips, spreadsheets, envelopes, and deposit bags are correctly filled out and discrepancies are reconciled and cleared by accounting.
Policy Adherence: Remain current on all company policies and ensure that all policies, standards, and procedures are maintained and followed in a consistent manner.
System Knowledge: Stay up-to-date on all store systems.

Job Requirements

Proven track record: for driving sales and profit and for people development.
Experience: Minimum one year of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
Computer Proficiency: Proficiency in personal computer use and detailed report analysis.
Education: High school education or equivalent preferred.
Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds.
Standing: Ability to stand for a minimum of eight hours during scheduled shifts.

Brand

GUESS Factory

Store

3988

Store Address

1555 Talbot Rd, Unit 150 - 160 - Windsor, ON N9H2N2

Salary Minimum

$17.95

Salary Maximum

$21.00

Accommodations

Accommodations are available for applicants with disabilities in the Company’s recruitment processes. Should you require accommodation in the recruitment process, contact us here .

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More about this job

Responsibilities

Open and close the store, supervise employees, and oversee sales, merchandising, guest service, and store operations when management is unavailable. Manage cashier functions, registers, deposits, replenishment, store cleanliness, and compliance with company policies and procedures.

Requirements

Requires at least one year of experience driving sales and profit results and training and developing a team. Candidates should be proficient with computers and detailed report analysis; high school education or equivalent is preferred, and the role requires lifting over 30 pounds and standing for at least eight hours per shift.

Skills

Employee Supervision
Team Training And Development
Sales Management
Customer Service
Merchandising
Inventory Replenishment
Cash Handling
Returns And Exchanges
Store Opening And Closing
Register Management
Financial Reconciliation
Policy Compliance
Computer Proficiency
Report Analysis
Loss Prevention
Store Operations

Visa sponsorship

Not detected in the job text

Keywords

Retail Apparel
Store Operations
Keyholder
Sales
Profit Results
Employee Supervision
Team Development
Guest Service
Merchandising
Replenishment
Cashier Responsibilities
Returns
Exchanges
Check Approvals
Merchandise Vouchers
Store Opening
Store Closing
Register Management
Deposit Slips
Financial Reconciliation
Company Policies
Store Systems
Computer Proficiency
Report Analysis
Loss Prevention

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