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MM
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GuestTek Interactive Entertainment Ltd.

Sales Coordinator

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: 2-5 years of experience in a similar position where candidate has daily interaction in supporting Regional Sales Managers
Posting language: English
Posted: Oct 26, 2026

Original job description

Position: Sales Coordinator

Department: Sales Operations

Location: Calgary/Okotoks

Position Type: Full Time, Permanent

The Sales Coordinator is responsible for the administration and coordination of high performing accounts for selected regions.

Key Responsibilities:

Account Management

A point of contact for Global Accounts escalations
Work with clients to handle problem resolution and delivery within established timelines
Liaise with all departments to see escalation through to resolution
Document correspondence with and provide necessary reports to National Accounts and Executive teams

Sales

Coordinate and Administer sales related activity for their assigned Sales team which consists of the Sales Coordinator, Sales Engineer, and Regional Sales Manager.
Participate in regularly schedule sales calls both internal and external.
Gather and facilitate sales strategy, procedure and process information to and from sales teams to Sales Operations, and all other necessary departments.
Assist Sales Engineer and Regional Sales Manager in qualifying/reporting of CRM data.

Administration

Prepare contracts and deposit invoices and follow up on their receipt to Client.
Work with Client Services upon receipt of signed contract to ensure project is handed off to the Project Management team.
Work with members of the Sales team to prepare RFP’s and follow up on their receipt to Client.
Utilize and manage (including administrator to) various internal resources/programs: CRM tools, Solar, MS Office programs, Vendor portals, SharePoint.
Assist Director – Sales Coordinators with training and offering refresher courses to sales staff.
Prepare status reports and communicate sales status to Director of Sales Coordinators, VP of Sales or Regional Sales Manager, by providing updates, breaking down numbers, etc.
Accurately pull all details of sales for regular reports.

Coordinating and Scheduling

Assist in special projects.
Provide direction and support for incoming inquiries to sales team and other departments.
Work with Purchasing, Scheduling and Accounting Departments to ensure Site Survey purchase orders are created and managed in timely manner until invoiced.
Assist Regional Sales Manager with scheduling and compiling information for regularly scheduled sales calls, both internal and external
Assist Regional Sales Manager with planning of Client meetings or events as needed

Skills and Qualifications:

Bachelor’s degree in a related field preferred
2-5 years of experience in a similar position where candidate has daily interaction in supporting Regional Sales Managers
Experience utilizing CRM systems
Experience with contract preparation & sales administration
Highly organized and detail oriented
Ability to handle multiple projects and duties effectively
Understands the importance of teamwork
Excellent written and verbal communication skills
Strong computer and time management skills (MS Office, internal tools)
Technical knowledge pertaining to High-Speed Internet Services, Video on Demand, Interactive TV, Free to Guest & VoIP Telephone Solutions and knowledge of the hospitality industry considered an asset
Limited travel may be required (20%)

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More about this job

Responsibilities

Coordinate sales activities and provide administrative support to the assigned sales team, including account escalations, client problem resolution, contracts, RFPs, CRM data, and sales reporting. Coordinate client and internal meetings, support project handoffs, and work with departments such as Purchasing, Scheduling, and Accounting to ensure timely follow-through.

Requirements

A related bachelor's degree is preferred, along with 2–5 years of experience in a similar role supporting Regional Sales Managers and experience with CRM systems, contract preparation, and sales administration. Candidates should be highly organized, detail-oriented, effective at managing multiple duties, and have strong communication, computer, and time-management skills; relevant telecommunications and hospitality industry knowledge is an asset.

Skills

Account Management
Sales Coordination
Client Problem Resolution
Escalation Management
Sales Administration
Contract Preparation
CRM Systems
Sales Reporting
RFP Preparation
Scheduling
Client Communication
Project Coordination
Microsoft Office
Organization
Time Management
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Global Accounts
Sales Operations
Account Management
Sales Coordination
Sales Engineer
Regional Sales Manager
CRM
Solar
Microsoft Office
SharePoint
Vendor Portals
Contract Preparation
Deposit Invoices
RFPs
Sales Reporting
Client Services
Project Management
Site Survey Purchase Orders
Purchasing
Scheduling
Accounting
High-Speed Internet Services
Video On Demand
Interactive TV
Free To Guest
VoIP Telephone Solutions
Hospitality Industry

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