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Added 11 mins ago
SE
Executive Assistant
Suncor Energy
Calgary, AB
- Full-time
Strong compensation: we offer competitive compensation, regional-based uplifts, annual bonuses, and long-term financial rewards. We also help you save for your future by offering pension…
Added 11 mins ago
FP&A Manager
CapIntel
Toronto, ON
The Finance Manager is a pivotal team member, reporting to the VP of Finance you will help inform the financial and investment strategy that guides CapIntel, own the revenue model and…
Added 11 mins ago
TS
Adult Education Facilitator
The Salvation Army Canada and Bermuda Territory
Calgary, AB
- Full-time
Added 11 mins ago
AC
Assistant Branch Manager - St. Malo & St. Jean Baptiste Branches
Assiniboine Credit Union
St. Malo, MB · MB · St. Jean-Baptiste, MB
- Full-time
Reporting to the Branch Manager, the Assistant Branch Manager II is responsible for contributing to Assiniboine Credit Union/ Caisse Assiniboine (ACU)’s goals to integrate values-based…
Added 11 mins ago
B
Administrative Professional, Assurance
BDO
Guelph, ON
- Full-time
Perform quality control on financial statements, including proofreading, checking additions, reviewing visual presentation, and cross-referencing.
Added 11 mins ago
AM
Manager, Marketing - AGF Capital Partners
AGF Management
Toronto, ON
- Full-time
…capabilities, extends globally to a wide range of clients, from financial advisors and their clients to high-net worth and institutional investors including pension plans, corporate plans,…
Added 11 mins ago
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Professional Service Consultant
Guesty
Canada
- Full-time
Deep hands-on experience with trust accounting, property management accounting, or financial SaaS platforms.
Added 25 mins ago
ZC
Finance Operations Associate
Zurich Canada
Toronto, ON
- Full-time
Reporting to the Finance Accounting and Reporting Manager, you will provide support to Financial Operations across a range of general ledger and reporting functions. This is a unique…
Added 25 mins ago
W
QA Automation Engineer
Wipro
Toronto, ON
- Full-time
Validate functionality across investment product workflows, including onboarding, transaction processing, lifecycle events, reporting, and digital document workflows.
Added 25 mins ago
S
Contrôleur financier/Contrôleuse financière
St-Amour
QC · Montérégie, QC
- Full-time
Our client, a well-established and fast-growing pharmaceutical manufacturer, is looking for a Financial Controller to lead the financial management of its operations. Reporting to senior…
Added 25 mins ago
N
Vice President Human Resources
Napoleon
Barrie, ON
- Full-time
Reporting to the President, the Vice President, Human Resources is a member of the Executive Leadership Team responsible for developing and executing the global people strategy that enables…
Added 25 mins ago
JT
Senior Database Developer
Jobility Talent Solutions
Toronto, ON
- Contract
We are looking for a hands-on Senior Database Developer with strong experience in database design, development, and optimization. The ideal candidate should have solid expertise in…
Added 25 mins ago
CC
AI Product and Delivery Manager
Centennial College
Toronto, ON · Scarborough, ON
- $100,363 to $131,604 CAD / year
- Full-time
Reporting directly to the Associate Vice President, Strategy, Innovation and Assurance, who establishes the College's institutional AI strategy and direction, you will lead the Incubator's…
Added 25 mins ago
S
Events Coordinator, North America
Solifi
Toronto, ON
- Full-time
About Solifi Solifi deliver a solid financial technology foundation for equipment, working capital, wholesale, and automotive finance firms. At Solifi, we believe that commerce is only as…
Added 25 mins ago
HM
Client Budget Analyst
Havas Media Network
Toronto, ON
- $50,000 to $80,000 CAD / year
- Full-time
…accounts. This position demands precision, analytical skills, financial acumen, and a proactive approach to managing the financial aspects of clients’ media campaigns. As a Client Budget…
Added 25 mins ago
N
Vice President Operations
Napoleon
Barrie, ON
- Full-time
Reporting to the President, this role ensures the manufacturing network operates safely, efficiently, and profitably while supporting growth plans and delivering strong quality, service,…
Added 25 mins ago
D|
Senior Accountant
Distinct | North America
Toronto, ON
- $85,000 to $105,000 CAD / year
- Full-time
The interesting thing about financial reporting is that two companies can have almost identical revenues and completely different accounting challenges.
Added 25 mins ago
M
Property Accountant
MTRPL
Montreal, QC
- Full-time
…Montreal, QC, responsible for the day-to-day accounting and financial management of a portfolio of real estate assets. This role includes preparing and reviewing property-level financial…
Added 25 mins ago
IR
Associate - Asset Management
Innergex Renewable Energy Inc
Longueuil, QC
- Full-time
Reporting to the Senior Director, Asset Management, the incumbent supports the financial, operational, and administrative activities of Innergex’s North American asset portfolio. This role…
Added 25 mins ago
Senior Feasibility Advisor (Fixed Term 12 -18 Months)
Infrastructure Ontario
Toronto, ON
…is seeking a Senior Feasibility Advisor to provide strategic financial analysis, feasibility assessments, business case development, and reporting expertise across a diverse portfolio of…
Added 25 mins ago
Guest Service Agent
Northland Properties
Oakville, ON
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Added 25 mins ago
M
Senior Claims & Insurance Officer
Metrolinx
Toronto, ON
- Full-time
…of Insurance (VCOI) program, as well as data analytics and reporting on claims to Senior Management and…
Added 25 mins ago
M
Partnership Sales Manager (Corporate and Strategic Partnership Sales (Non-Fare))
Metrolinx
Toronto, ON
- Full-time
Using Excel and other reporting tools to analyze sales performance, pipeline activity and revenue projections.
Added 25 mins ago
EC
Project Manager – Civil/Municipal Engineering
EnGlobe Corp.
Dartmouth, NS
- Full-time
Manage projects through all phases, including scheduling, budgeting, client communication, reporting, contract administration, and construction oversight;
Added 25 mins ago
FH
Coordinator, Housekeeping Services
Fraser Health
White Rock, BC
- Full-time
…and evaluation. Participates in the monitoring, analysis and reporting of quality assurance and control imperatives for housekeeping services. Coordinates the implementation of new systems,…

Guesty

Professional Service Consultant

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works - from guest experience to business growth.

With a powerful suite of features and integrations with 150+ industry partners - including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more - Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations.

We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology.

If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you.

We are looking for a Professional Services Consultant to join our team.

As a Professional Services Consultant, you will engage directly with customers, managing a variety of industry, technical, and customer-related responsibilities. Our team is dedicated to ensuring clients are smoothly and efficiently onboarded, allowing them to fully leverage the Guesty platform.

Responsibilities

Customer Onboarding: Lead the onboarding process, ensuring seamless system configuration, comprehensive user training, and excellent customer relationship management.
Relationship Management: Build strong relationships with key customers, becoming their trusted advisor and understanding their unique needs.
Configuration and Optimization: Customize and optimize account settings to meet specific client requirements, ensuring a tailored experience for each customer.
Training: Conduct engaging product training sessions via video conferencing, enabling customers to maximize their usage of the Guesty platform. Tailor training to customer needs, ensuring they fully understand and can effectively use the platform.
Follow-Up: Maintain regular follow-ups with customers throughout the onboarding process, helping them increase their engagement and utilization of the Guesty product.
Primary Point of Contact: Serve as the primary point of contact for clients during onboarding, promptly addressing any questions or concerns about product usage.
Product Expertise: Develop comprehensive expertise on the entire Guesty platform to assist customers effectively.
Technical Troubleshooting: Resolve technical issues that may impede optimal system use, providing timely and efficient solutions.
Customer Needs Assessment: Understand customer business and technical needs, offering optimized configurations and best practice recommendations.
Feedback Loop: Gather valuable customer feedback and relay it to the Product teams to drive continuous improvement.
Best Practices Development: Create best practices and onboarding materials to enhance the overall customer onboarding experience.
Project Management: Collect customer requirements, manage data migration and validation, and configure software to meet customer needs.
Escalation Handling: Address escalated customer-side issues in coordination with the Customer Success Manager (CSM), involving the Customer Experience (CX) team to solve technical issues promptly.

Requirements

Experience: 3+ years in a similar role as a Professional Services Consultant, Technical Account Manager, or Enterprise Support Engineer, ideally in a B2B SaaS company.
Deep hands-on experience with trust accounting, property management accounting, or financial SaaS platforms.
Technical Background: Strong technical acumen and analytical skills, with a proven track record of effective problem-solving and decision-making. Degree in a STEM field (Science, Technology, Engineering, Mathematics) or relevant technical work experience.
Communication Skills: Exceptional interpersonal and communication skills, capable of conveying technical information to stakeholders with varying technical abilities. Strong communication skills for seamless interaction with clients and internal teams.
Project Ownership: Previous experience owning a project and being responsible for its success, preferably in a commercial setting. Ability to manage multiple tasks and projects in a fast-paced environment.
Culture Fit: Humble and eager to learn, with a willingness to improve current working methods. Self-motivated, proactive team player with a positive work ethic and ambitious attitude.
Time Management: Effective time-management skills, with the ability to handle multiple tasks simultaneously.
Adaptability: Quick to learn new products and technologies, staying updated with industry trends.
Customer Focus: Friendly, patient, and professional demeanor, ensuring a positive customer experience. Passion for client success and satisfaction, willing to go the extra mile to exceed expectations.
Technical Tools: Experience with Salesforce is a plus but not mandatory. Intermediate-level proficiency in Google Suite, with a requirement for Excel skills
(Bonus) Accounting Knowledge: An understanding of basic trust accounting and experience working with balancing ledgers, reporting, and bank reconciliations
(Bonus) French, Italian or German as a second language

Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

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More about this job

Responsibilities

The Professional Services Consultant will lead the customer onboarding process, including system configuration, training, and relationship management. They will serve as the primary point of contact to ensure clients effectively utilize the Guesty platform while gathering feedback for product improvements.

Requirements

Candidates must have 3+ years of experience in a similar B2B SaaS role with a strong background in technical troubleshooting and financial or property management software. A degree in a STEM field is required, along with exceptional communication skills and the ability to manage multiple projects.

Skills

Customer Onboarding
Relationship Management
Technical Troubleshooting
Project Management
Trust Accounting
Property Management
Financial SaaS
Data Migration
System Configuration
Product Training
Customer Success
Analytical Skills
Problem-solving
Communication Skills
Time Management
Salesforce

Visa sponsorship

Not detected in the job text

Keywords

Guesty
SaaS
B2B
Onboarding
Customer Success
Trust Accounting
Property Management
Financial Reporting
Ledger Reconciliation
Project Management
Data Migration
Salesforce
Google Suite
Excel
Technical Support
STEM
Hospitality Technology
System Configuration
Product Training
Troubleshooting
Business Analysis
Stakeholder Management
Software Implementation

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