Jobs in Canada

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Added 24 mins ago
AC
Manager, International Corporate Tax
ACCA Careers
Mississauga, ON
- Full-time
Working knowledge of transfer pricing tax concepts and tax efficiencies of cross-border flows
Added 24 mins ago
T
Business Development Manager
Temu
Canada
- Full-time
Temu is seeking a highly motivated and experienced Business Development Manager to join our team. As a rapidly growing company, we are looking for talented individuals committed to helping…
Added 24 mins ago
JP
Senior Manager, Environmental Monitoring & Microbiology
Jubilant Pharma Limited
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Job Title: Senior Manager, Environmental Monitoring & Microbiology
Added 24 mins ago
K
Sea Logistics Customer Care Specialist
Kuehne+Nagel
Mississauga, ON
- Full-time
Directly implement new business into operations and contribute to national strategy as part of the Canadian management team.
Added 24 mins ago
K
Sea Logistics Customer Care Specialist
Kuehne+Nagel
Winnipeg, MB
- Full-time
Directly implement new business into operations and contribute to national strategy as part of the Canadian management team.
Added 24 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
London, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 55 mins ago
GM
Bakery manager - retail
Grey Matlock Bakery
Mississauga, ON
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 1 hour ago
M
Senior / Staff Product Manager - IoT Connected Devices
Motive
Vancouver, BC
- Full-time
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance…
Added 1 hour ago
SH
Coordinator Food Services - NFS
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Must have experience with human resource management including job interviews, performance appraisal, scheduling and disciplining of staff
Added 1 hour ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
Our Payroll Manager based in Bolton Ontario would be responsible for the Americas (US/Canada/Latam) payroll operations, ensuring accurate, timely, and compliant processing across the U.S.,…
Added 1 hour ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 1 hour ago
S
Store Director
sephora.com
Oakville, ON
- Full-time
…experience, people development, sales, productivity, merchandising, operations, and human resource functions of your store. Our Store directors ensure adherence to the Sephora concepts and…
Added 1 hour ago
RB
Manager, Third Party Oversight
Rogers Bank
Toronto, ON
- Full-time
Reporting to the Sr. Manager Third Party Risk Managment & Vendor Oversight, the role is responsible for end to end systems operations and processing functions including the management and…
Added 1 hour ago
NB
Senior Clerk
National Bank of Canada
Montreal, QC
- Temporary
Within Transaction Operations – Commercial Banking, you are part of a large team of 17 colleagues and report to the field manager. Our team stands out for its expertise and the quality of…
Added 1 hour ago
RB
Sr Mgr, Cred Risk Acquisition
Rogers Bank
Toronto, ON
- Full-time
We are looking for an experienced and highly analytical Senior Manager, Credit Risk Strategy, Acquisition to lead the development and optimization of credit card acquisition strategies.
Added 1 hour ago
BI
Field Service Representative,
Baxter International Inc.
AB · Edmonton, AB
- Full-time
Work effectively with FS Regional Manager, Field Service Representatives, and other functional areas within the company to enhance business performance and customer experiences.
Added 1 hour ago
ET
Food & Beverage Manager
Executive Table Group
Vancouver, BC
- $70,000 CAD / year
- Full-time
We are seeking an experienced Restaurant / Food & Beverage Manager to lead front-of-house operations at one of our downtown Vancouver locations.
Added 2 hours ago
ON
Assistant Manager - Edmonton Common
Old Navy
Edmonton, AB
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 2 hours ago
H
(Senior) Programme Manager
Hypersonica
Ottawa, ON
- Full-time
We hire for talent, not rigid boxes. This role represents a business need, but the way it evolves will be shaped by the individual. If you’ve achieved what others said was impossible, or…
Added 2 hours ago
N
Fintech Intern
Naboo
Montreal, QC
- Internship
Behind every event there’s money moving between clients, venues, caterers and DMCs, often across borders, currencies and tax regimes
Added 3 hours ago
BV
ASSISTANT MANAGER
Bikini Village
Saint-Joseph-du-Lac, QC
- Full-time
Being part of a family-owned business committed to the community;
Added 3 hours ago
BV
JUNIOR ASSISTANT MANAGER
Bikini Village
Saint-Joseph-du-Lac, QC
- Full-time
Being part of a family-owned business committed to the community;
Added 3 hours ago
GC
Operations Product Manager Co-Op
Game Companies
Vancouver, BC
- Full-time
The Operations Product Manager Co-Op plays a crucial role within the Operations Team by providing essential project and product management support for the success of both current and…
Added 3 hours ago
S
Services Lead, Stores - Full Time
sephora.com
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
Visual Merchandising. Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standard. Keep the sales floor look and feel…
Added 4 hours ago
SA
Restaurant General Manager
SSP America
Mississauga, ON
- Internship
Join SSP America as our next Restaurant General Manager and guide a full-service restaurant w/bar concept in one of the most dynamic, fast-paced environments in the industry. Bilingual…

Guesty

Professional Service Consultant

Canada

Full-time

Apply on comeet.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works - from guest experience to business growth.

With a powerful suite of features and integrations with 150+ industry partners - including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more - Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations.

We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology.

If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you.

We are looking for a Professional Services Consultant to join our team.

As a Professional Services Consultant, you will engage directly with customers, managing a variety of industry, technical, and customer-related responsibilities. Our team is dedicated to ensuring clients are smoothly and efficiently onboarded, allowing them to fully leverage the Guesty platform.

Responsibilities

Customer Onboarding: Lead the onboarding process, ensuring seamless system configuration, comprehensive user training, and excellent customer relationship management.
Relationship Management: Build strong relationships with key customers, becoming their trusted advisor and understanding their unique needs.
Configuration and Optimization: Customize and optimize account settings to meet specific client requirements, ensuring a tailored experience for each customer.
Training: Conduct engaging product training sessions via video conferencing, enabling customers to maximize their usage of the Guesty platform. Tailor training to customer needs, ensuring they fully understand and can effectively use the platform.
Follow-Up: Maintain regular follow-ups with customers throughout the onboarding process, helping them increase their engagement and utilization of the Guesty product.
Primary Point of Contact: Serve as the primary point of contact for clients during onboarding, promptly addressing any questions or concerns about product usage.
Product Expertise: Develop comprehensive expertise on the entire Guesty platform to assist customers effectively.
Technical Troubleshooting: Resolve technical issues that may impede optimal system use, providing timely and efficient solutions.
Customer Needs Assessment: Understand customer business and technical needs, offering optimized configurations and best practice recommendations.
Feedback Loop: Gather valuable customer feedback and relay it to the Product teams to drive continuous improvement.
Best Practices Development: Create best practices and onboarding materials to enhance the overall customer onboarding experience.
Project Management: Collect customer requirements, manage data migration and validation, and configure software to meet customer needs.
Escalation Handling: Address escalated customer-side issues in coordination with the Customer Success Manager (CSM), involving the Customer Experience (CX) team to solve technical issues promptly.

Requirements

Experience: 3+ years in a similar role as a Professional Services Consultant, Technical Account Manager, or Enterprise Support Engineer, ideally in a B2B SaaS company.
Deep hands-on experience with trust accounting, property management accounting, or financial SaaS platforms.
Technical Background: Strong technical acumen and analytical skills, with a proven track record of effective problem-solving and decision-making. Degree in a STEM field (Science, Technology, Engineering, Mathematics) or relevant technical work experience.
Communication Skills: Exceptional interpersonal and communication skills, capable of conveying technical information to stakeholders with varying technical abilities. Strong communication skills for seamless interaction with clients and internal teams.
Project Ownership: Previous experience owning a project and being responsible for its success, preferably in a commercial setting. Ability to manage multiple tasks and projects in a fast-paced environment.
Culture Fit: Humble and eager to learn, with a willingness to improve current working methods. Self-motivated, proactive team player with a positive work ethic and ambitious attitude.
Time Management: Effective time-management skills, with the ability to handle multiple tasks simultaneously.
Adaptability: Quick to learn new products and technologies, staying updated with industry trends.
Customer Focus: Friendly, patient, and professional demeanor, ensuring a positive customer experience. Passion for client success and satisfaction, willing to go the extra mile to exceed expectations.
Technical Tools: Experience with Salesforce is a plus but not mandatory. Intermediate-level proficiency in Google Suite, with a requirement for Excel skills
(Bonus) Accounting Knowledge: An understanding of basic trust accounting and experience working with balancing ledgers, reporting, and bank reconciliations
(Bonus) French, Italian or German as a second language

Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Apply on comeet.com About employer

More about this job

Responsibilities

The Professional Services Consultant will lead the customer onboarding process, including system configuration, training, and relationship management. They will serve as the primary point of contact to ensure clients effectively utilize the Guesty platform while gathering feedback for product improvements.

Requirements

Candidates must have 3+ years of experience in a similar B2B SaaS role with a strong background in technical troubleshooting and financial or property management software. A degree in a STEM field is required, along with exceptional communication skills and the ability to manage multiple projects.

Skills

Customer Onboarding
Relationship Management
Technical Troubleshooting
Project Management
Trust Accounting
Property Management
Financial SaaS
Data Migration
System Configuration
Product Training
Customer Success
Analytical Skills
Problem-solving
Communication Skills
Time Management
Salesforce

Visa sponsorship

Not detected in the job text

Keywords

Guesty
SaaS
B2B
Onboarding
Customer Success
Trust Accounting
Property Management
Financial Reporting
Ledger Reconciliation
Project Management
Data Migration
Salesforce
Google Suite
Excel
Technical Support
STEM
Hospitality Technology
System Configuration
Product Training
Troubleshooting
Business Analysis
Stakeholder Management
Software Implementation

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Work requirements

Jobs in Canada