Jobs in Canada

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Added 1 hour ago
S
Lead, Account Solution Engineer/Manufacturing & Automotive
Salesforce
Toronto, ON · Montreal, QC · Canada - Montreal
- Full-time
As a Lead Solution Engineer, you will operate at the intersection of the Manufacturing & Automotive sector and Salesforce's cutting-edge technology, combining deep technical building skills…
Added 10 hours ago
ND
Data Architect
Ness Digital Engineering
Toronto, ON
- Contract
…thrive in the digital economy. As your tech partner, we help engineer your company’s future with cloud and data. For more information, visit…
Added 19 hours ago
OD
Salesforce Quality Analyst Tester
OSI Digital
Toronto, ON
- Full-time
Salesforce platform and testing approach knowledge preferred
Added 19 hours ago
OD
Salesforce Quality Analyst Tester
OSI Digital
Vancouver, BC
- Full-time
Salesforce platform and testing approach knowledge preferred
Added 1 day ago
OD
Salesforce Quality Analyst Tester
OSI Digital
Vancouver, BC
- $40,000 to $80,000 CAD / year
- Full-time
● Salesforce platform and testing approach knowledge preferred
Added 1 day ago
OD
Salesforce Quality Analyst Tester
OSI Digital
Toronto, ON
- $40,000 to $80,000 CAD / year
- Full-time
● Salesforce platform and testing approach knowledge preferred
Added 1 day ago
4E
Senior Salesforce Marketing Cloud Engineer
407 ETR
Woodbridge, ON
- Full-time
Position Title: Senior Salesforce Marketing Cloud Engineer
Added 2 days ago
Senior Data Engineeer
BuildOps
Toronto, ON
The work is customer-facing and high-stakes: customers run their businesses on numbers that come through our platform. We have a wide mandate and are hiring a senior engineer who wants to…
Added 2 days ago
II
Implementation Engineer - Contract
Intermedia Intelligent Communications
Remote, Canada
- $40 to $50 CAD / hour
- Temporary
- Remote
The Implementation Engineer (Integrations) designs, builds, and supports IVR and API integrations for enterprise contact center environments. This role works directly with customers to…
Added 2 days ago
PQ
Director, Technical Product Management
Prime Quadrant
Toronto, ON
- $150,000 to $180,000 CAD / year
- Full-time
The successful candidate will inherit a significant transformation already underway, including the retirement of Salesforce and the continued development of Prime Quadrant’s proprietary…
Added 2 days ago
Marketing Engineer
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 2 days ago
PT
Sales Development Representative
Procore Technologies
Toronto, ON · CA - Ontario - Toronto
- Full-time
…operational challenges and demonstrate the value of Procore's platform. Your strengths in outbound prospecting, consultative communication, and pipeline development will drive your…
Added 3 days ago
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Senior AI Engineer, Marketing
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior AI Engineer, Marketing based in Canada.
Added 3 days ago
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Professional Service Consultant
Guesty
Canada
- Full-time
Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how…
Added 3 days ago
MA
Solutions Engineer
Mosaic AI
Toronto, ON
- Full-time
Mosaic AI is the only enterprise AI platform built for technical support in highly configurable, multi-product companies. We unify the customer, product, and support context scattered…
Added 3 days ago
C
Senior Software Engineer
Cvent
Fredericton, NB
- Full-time
Hybrid: 2 days in office
Added 3 days ago
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QA Engineer
Fours
Vancouver, BC
- $80,000 to $100,000 CAD / year
- Full-time
This is a hybrid position, requiring 4 days per week at 321 Water St
Added 3 days ago
F
Senior Product Manager
Fours
Vancouver, BC
- Full-time
…providers. Suger removes this complexity with an API-first revenue platform that powers quote-to-cash and marketplace workflows at…
Added 3 days ago
F
Senior Solutions Engineer
Fours
Vancouver, BC
- $120,000 to $150,000 CAD / year
- Full-time
We work in a hybrid model with 4 days per week in our Downtown Vancouver office
Added 5 days ago
CC
Data Engineer
Canadian Cancer Society
Hamilton, ON
- Full-time
Reporting to the Senior Manager, Data Engineering & Services, the Data Engineer is involved in designing, developing, maintaining and optimizing data platform services, meta-data driven…
Added 5 days ago
CC
Data Engineer
Canadian Cancer Society
Ottawa, ON
- Full-time
Reporting to the Senior Manager, Data Engineering & Services, the Data Engineer is involved in designing, developing, maintaining and optimizing data platform services, meta-data driven…
Added 5 days ago
CC
Data Engineer
Canadian Cancer Society
Montreal, QC
- Full-time
Reporting to the Senior Manager, Data Engineering & Services, the Data Engineer is involved in designing, developing, maintaining and optimizing data platform services, meta-data driven…
Added 5 days ago
CC
Data Engineer
Canadian Cancer Society
Toronto, ON
- Full-time
Reporting to the Senior Manager, Data Engineering & Services, the Data Engineer is involved in designing, developing, maintaining and optimizing data platform services, meta-data driven…
Added 5 days ago
CC
Data Engineer
Canadian Cancer Society
Vancouver, BC
- Full-time
Reporting to the Senior Manager, Data Engineering & Services, the Data Engineer is involved in designing, developing, maintaining and optimizing data platform services, meta-data driven…
Added 5 days ago
CC
Data Engineer
Canadian Cancer Society
Halifax, NS
- Full-time
Reporting to the Senior Manager, Data Engineering & Services, the Data Engineer is involved in designing, developing, maintaining and optimizing data platform services, meta-data driven…

Guesty

Professional Service Consultant

Canada

Full-time

Apply on comeet.com About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 9, 2026

Original job description

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works - from guest experience to business growth.

With a powerful suite of features and integrations with 150+ industry partners - including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more - Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations.

We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology.

If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you.

We are looking for a Professional Services Consultant to join our team.

As a Professional Services Consultant, you will engage directly with customers, managing a variety of industry, technical, and customer-related responsibilities. Our team is dedicated to ensuring clients are smoothly and efficiently onboarded, allowing them to fully leverage the Guesty platform.

Responsibilities

Customer Onboarding: Lead the onboarding process, ensuring seamless system configuration, comprehensive user training, and excellent customer relationship management.
Relationship Management: Build strong relationships with key customers, becoming their trusted advisor and understanding their unique needs.
Configuration and Optimization: Customize and optimize account settings to meet specific client requirements, ensuring a tailored experience for each customer.
Training: Conduct engaging product training sessions via video conferencing, enabling customers to maximize their usage of the Guesty platform. Tailor training to customer needs, ensuring they fully understand and can effectively use the platform.
Follow-Up: Maintain regular follow-ups with customers throughout the onboarding process, helping them increase their engagement and utilization of the Guesty product.
Primary Point of Contact: Serve as the primary point of contact for clients during onboarding, promptly addressing any questions or concerns about product usage.
Product Expertise: Develop comprehensive expertise on the entire Guesty platform to assist customers effectively.
Technical Troubleshooting: Resolve technical issues that may impede optimal system use, providing timely and efficient solutions.
Customer Needs Assessment: Understand customer business and technical needs, offering optimized configurations and best practice recommendations.
Feedback Loop: Gather valuable customer feedback and relay it to the Product teams to drive continuous improvement.
Best Practices Development: Create best practices and onboarding materials to enhance the overall customer onboarding experience.
Project Management: Collect customer requirements, manage data migration and validation, and configure software to meet customer needs.
Escalation Handling: Address escalated customer-side issues in coordination with the Customer Success Manager (CSM), involving the Customer Experience (CX) team to solve technical issues promptly.

Requirements

Experience: 3+ years in a similar role as a Professional Services Consultant, Technical Account Manager, or Enterprise Support Engineer, ideally in a B2B SaaS company.
Deep hands-on experience with trust accounting, property management accounting, or financial SaaS platforms.
Technical Background: Strong technical acumen and analytical skills, with a proven track record of effective problem-solving and decision-making. Degree in a STEM field (Science, Technology, Engineering, Mathematics) or relevant technical work experience.
Communication Skills: Exceptional interpersonal and communication skills, capable of conveying technical information to stakeholders with varying technical abilities. Strong communication skills for seamless interaction with clients and internal teams.
Project Ownership: Previous experience owning a project and being responsible for its success, preferably in a commercial setting. Ability to manage multiple tasks and projects in a fast-paced environment.
Culture Fit: Humble and eager to learn, with a willingness to improve current working methods. Self-motivated, proactive team player with a positive work ethic and ambitious attitude.
Time Management: Effective time-management skills, with the ability to handle multiple tasks simultaneously.
Adaptability: Quick to learn new products and technologies, staying updated with industry trends.
Customer Focus: Friendly, patient, and professional demeanor, ensuring a positive customer experience. Passion for client success and satisfaction, willing to go the extra mile to exceed expectations.
Technical Tools: Experience with Salesforce is a plus but not mandatory. Intermediate-level proficiency in Google Suite, with a requirement for Excel skills
(Bonus) Accounting Knowledge: An understanding of basic trust accounting and experience working with balancing ledgers, reporting, and bank reconciliations
(Bonus) French, Italian or German as a second language

Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Apply on comeet.com About employer

More about this job

Responsibilities

The Professional Services Consultant will lead the customer onboarding process, including system configuration, training, and relationship management. They will serve as the primary point of contact to ensure clients effectively utilize the Guesty platform while gathering feedback for product improvements.

Requirements

Candidates must have 3+ years of experience in a similar B2B SaaS role with a strong background in technical troubleshooting and financial or property management software. A degree in a STEM field is required, along with exceptional communication skills and the ability to manage multiple projects.

Skills

Customer Onboarding
Relationship Management
Technical Troubleshooting
Project Management
Trust Accounting
Property Management
Financial SaaS
Data Migration
System Configuration
Product Training
Customer Success
Analytical Skills
Problem-solving
Communication Skills
Time Management
Salesforce

Visa sponsorship

Not detected in the job text

Keywords

Guesty
SaaS
B2B
Onboarding
Customer Success
Trust Accounting
Property Management
Financial Reporting
Ledger Reconciliation
Project Management
Data Migration
Salesforce
Google Suite
Excel
Technical Support
STEM
Hospitality Technology
System Configuration
Product Training
Troubleshooting
Business Analysis
Stakeholder Management
Software Implementation

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Jobs in Canada