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Added 1 min ago
CP
Letter Carrier - Delivery Agent on call
Canada Post / Postes Canada
Montreal, QC
- Temporary
Business Function: Delivery Agent or Letter Carrier
Added 1 min ago
CC
Manager, Maintenance
Coca-Cola Canada Bottling Limited
Montreal, QC
- Full-time
…responsible for planning, supervising, and optimizing all maintenance operations to ensure the reliability and availability of our…
Added 34 mins ago
A
Agent d'Approvisionnement / Supply Officer
Airbus
Montreal, QC · Mirabel, QC
- Full-time
Le programme d'avions commerciaux A220 recherche Agent de la Gestion de l'Approvisionnement pour rejoindre notre équipe de Procurement Operations Airframe basée à Mirabel (Québec, Canada),…
Added 34 mins ago
Buyer
Dumas
Timmins, ON
…provisions, and pension and employee assistance program(s) that support your physical, mental, and financial…
Added 34 mins ago
Agent de soutien Polyvalent Groupe III
Purolator
Granby, QC
We are currently looking for a versatile office and shipping center agent for our Granby establishment.
Added 1 hour ago
KL
Office Agent, class I
Kativik llisarniliriniq
Kuujjuaq, QC
- Full-time
Under the supervision of the Coordinator of School Operations, the Office Agent carries out, according to established methods and procedures, various complex administrative duties including…
Added 1 hour ago
RO
Tenancy Support Agent
Region of Peel
Mississauga, ON
- Full-time
Provide education, community resources, support and guidance to tenants Work in collaboration with other regional staff (e.g. Health Services, Client Relationships, etc.) and external…
Added 1 hour ago
UO
Animal Ethics and Compliance Coordinator
University of Alberta
Edmonton, AB
- Full-time
The University is seeking a knowledgeable and collaborative Animal Ethics and Compliance Coordinator to join its Research Integrity Support (RIS) portfolio.
Added 1 hour ago
Supervisor, Mechanical and Maintenance
VIA Rail Canada
Vancouver, BC
…senior manager, the Supervisor, Maintenance and Mechanical Operations, will be responsible for managing trades employees, general workers and day to day operations of the Equipment…
Added 1 hour ago
Supervisor Mechanical and Maintenance
VIA Rail Canada
Mission, BC
…senior manager, the Supervisor, Maintenance and Mechanical Operations, will be responsible for managing trades employees, general workers and day to day operations of the Equipment…
Added 1 hour ago
Sr. Manager Operations, Field Readiness & Standards
UFA Co-operative Ltd.
Calgary, AB
The Sr. Manager Operations, Field Readiness & Standards facilitates the execution of strategic business plans, supports financial and operational objectives, and fosters collaboration…
Added 1 hour ago
D
Advisory Agent, Member and Client Experience
Desjardins
Montreal, QC
- Full-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 1 hour ago
D
Advisory Agent - Member and Client Experience
Desjardins
Laval, QC · Caisse Desjardins de l'Ouest de Laval
- Part-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 1 hour ago
D
Advisory Agent, Member and Client Experience
Desjardins
Montreal, QC
- Full-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 1 hour ago
M-
Développeur Logiciel Principal.e, Plan de Contrôle - Laboratoire d'IA Souveraine
Mila - Institut québécois d'intelligence artificielle
Montreal, QC
- Full-time
Créer l'interface d'administration web de support si nécessaire, l'ingénierie backend et des systèmes distribués restant le cœur de spécialisation du rôle.
Added 1 hour ago
Agentic AI Software Backend & Platform Engineer
Siemens
Kitchener, ON
We are seeking a Backend & AI Engineer, for Siemens Digital Industries Operations Software to help build and scale our Agentic AI platform. The role focuses on solid backend engineering,…
Added 2 hours ago
H
Bilingual QE Engineer – Contact Center
HRConnects
Toronto, ON
- Full-time
…and quality assurance, ensuring our client’s contact center operations are efficient, reliable, and…
Added 2 hours ago
Guest Service Agent
Canad Inns
Brandon, MB
Added 2 hours ago
Deputy Project Director
JDS Energy & Mining
Vancouver, BC
- Mentor and train junior project managers and project services support staff.
Added 3 hours ago
ÉD
Postdoctoral Fellow – Automation and Decision Support, Distributed Systems and Multi-Agent Systems – C5I Centre
École de technologie supérieure
Montreal, QC
- $80,000 to $88,000 CAD / year
- Full-time
…Fellow positions, in the fields of automation and decision support, distributed systems, and multi-agent systems. The selected candidates will contribute to the development of novel…
Added 3 hours ago
Manager, Regulatory Affairs (Clinical Labeling)
Telix Pharmaceuticals (AMER)
Canada
…key cross-functional partner to Regulatory Affairs, Clinical Operations, Quality, and other internal stakeholders and external vendors to develop and manage labeling documents that support…
Added 4 hours ago
BS
ServiceNow Developer
Brainhunter Systems Ltd
Toronto, ON
- Contract
…Architects, developers, business analysts, QA Testers, and the operations team in troubleshooting support…
Added 7 hours ago
V|
Procurement Co-op
Veolia | North America
Oakville, ON
- Full-time
The Procurement Agent is responsible for sourcing, evaluating, and procuring materials, equipment, and services required for water and wastewater treatment system projects.
Added 9 hours ago
VE
Procurement Co-op
Veolia Environnement SA
Oakville, ON
- Full-time
The Procurement Agent is responsible for sourcing, evaluating, and procuring materials, equipment, and services required for water and wastewater treatment system projects.
Added 13 hours ago
FH
Central Services Agent
Fairmont Hotels & Resorts
Richmond, BC
- Full-time
…showcase your exceptional interpersonal skills as Central Services Agent, where the knowledgeable and personalized service you provide by telephone will make our guests feel unique and…

Guidepoint

Senior AI Engineer

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 5, 2026

Original job description

Overview:

Guidepoint is investing in applied AI across its research platform. We're building conversational AI systems that interact with our global expert network at scale - combining real-time voice, LLM-driven orchestration, and retrieval over large proprietary datasets.

You'll be an early engineer on a new initiative: taking working prototypes to production and shaping the architecture as the product scope grows. This is a hands-on role with broad ownership, close to product and leadership.

This role is hybrid in our Toronto Office

What You'll Do:

Real-time conversational AI: voice- and chat-based agents with low-latency requirements, built on modern telephony and real-time media infrastructure.
LLM orchestration: agentic systems that pursue goals over multi-turn conversations, with hard behavioral guarantees enforced in code - not just prompts.
Multi-channel session management: stateful user interactions that move seamlessly across channels.
Retrieval and grounding: connecting LLM systems to large internal knowledge assets, with structured data flowing back.
Evaluation infrastructure: measuring conversational quality against human baselines and gating rollouts on metrics, not vibes.
Own services end-to-end: design, implementation, deployment (Kubernetes/Azure), and operations, including latency-sensitive real-time workloads.
Design and tune LLM pipelines: context engineering, structured outputs, model selection, cost/latency tradeoffs across vendors.
Build the eval loop and treat quality as a number: define metrics, run experiments, gate releases on them.
Integrate third-party AI and voice vendors behind clean abstractions so providers stay swappable.
Partner with product and compliance stakeholders to encode domain rules into the system.
Set engineering patterns for a growing team: code review, observability, incident habits.

What You Have:

6+ years of software engineering, with 2+ years building LLM-powered products in production (not notebooks): orchestration, RAG/grounding, structured outputs, eval-driven iteration.
Strong TypeScript or Python; comfortable working across both.
Real-time or streaming systems experience: WebSockets, WebRTC, audio pipelines, or comparable low-latency work.
Cloud-native production experience: containers, Kubernetes, CI/CD, observability. Azure a plus.
Familiarity with agent/LLM frameworks such as LangGraph, LangChain, or CrewAI - hands-on exposure is enough; we care that you know the landscape and when plain code beats a framework.
Working familiarity with vector databases and embedding-based retrieval.
Pragmatic product judgment: you scope prototypes, kill weak approaches with data, and ship.

Nice-to-have:

Voice AI: telephony platforms, conversational agent frameworks, STT/TTS, turn-taking/VAD.
Knowledge graphs or large-scale search/retrieval systems.
Regulated or compliance-sensitive domains (healthcare, finance).
Eval harnesses or LLM-as-judge systems.

What We Offer:

The annual base salary range for this position is 175,000-210,000 CAD. Additionally, this position is eligible for an annual discretionary bonus based on performance.

You will also be eligible for the following benefits:

Paid time off
Comprehensive benefits plan
Company RRSP match
Development opportunities through the LinkedIn Learning platform

About Guidepoint:

Guidepoint powers end-to-end research workflows for the world’s best research teams.

Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process - from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.

At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.

This job posting is for an existing vacancy. The salary offered will be based on the successful candidate’s skills, experience, qualifications, and location.

Compensation

$175,000 - $210,000 CAD

Apply About employer

More about this job

Responsibilities

You will design, implement, and deploy real-time conversational AI systems and LLM orchestration pipelines. Additionally, you will build evaluation infrastructure to measure conversational quality and set engineering patterns for a growing team.

Requirements

Candidates must have 6+ years of software engineering experience, including 2+ years building production-grade LLM-powered products. Proficiency in TypeScript or Python and experience with real-time systems and cloud-native infrastructure are required.

Skills

TypeScript
Python
LLM orchestration
RAG
Kubernetes
Azure
WebSockets
WebRTC
Audio pipelines
CI/CD
Observability
LangGraph
LangChain
Vector databases
Conversational AI

Benefits

Paid time off
Comprehensive benefits plan
Company RRSP match
Development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Senior AI Engineer
Conversational AI
LLM
Orchestration
Retrieval-Augmented Generation
TypeScript
Python
WebSockets
WebRTC
Kubernetes
Azure
CI/CD
Observability
LangGraph
LangChain
CrewAI
Vector Databases
Embeddings
Voice AI
STT
TTS
Knowledge Graphs
Software Engineering
Cloud-native
Real-time systems
Data pipelines
Evaluation infrastructure
Production systems
Hybrid work
Research platform

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