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Added 13 mins ago
CH
Head of Grade 11, Senior School
Crofton House School
Vancouver, BC
- Full-time
…the school. These individuals will be seen as leaders in the Senior School and, in that capacity, demonstrate a willingness to ‘step up’ when leadership is…
Added 13 mins ago
RB
Senior Manager, Risk and Controls
Royal Bank of Canada
Toronto, ON
- Full-time
Added 13 mins ago
RB
Senior Manager, Treasury Solutions, Capital Markets
Royal Bank of Canada
Toronto, ON
- Full-time
As the Senior Manager, Treasury Solutions, with RBC’s Treasury Solutions Capital Markets Coverage team, you will be responsible to proactively provide advice and enable clients to leverage…
Added 13 mins ago
RB
Senior Specialist, CA Milvus Payment Processing
Royal Bank of Canada
Toronto, ON
- Full-time
Added 28 mins ago
V
Senior QC Coordinator F/H
VINCI
Toronto, ON
- Full-time
Added 28 mins ago
AD
Process Development Engineer
Active Dynamics Group
Toronto, ON
- Full-time
Work with senior team members and develop and implement complete fabrication process for new programs and ECNs to achieve production and quality signoff and flawless launch as per internal…
Added 28 mins ago
D
Cloud Solutions Architect Manager
Deloitte
Ottawa, ON
- Full-time
Provide executive-level guidance to clients and advise senior stakeholders across marketing, IT, and business teams on digital systems strategy and delivery
Added 28 mins ago
IW
Director HR Business Partner
IG Wealth Management
ON · Ontario, Canada
- Full-time
The Director, HR Business Partner is a dynamic and strategic HR leader responsible for partnering with senior leaders to develop and deliver people strategies that enable business…
Added 28 mins ago
C
Senior Analyst, Retail Lending Account Management
CIBC
Toronto, ON
- Full-time
As the Senior Analyst, Account Management, Retail Lending, you will be responsible for analyzing operational results of credit processes and provide recommendations for improvements to…
Added 28 mins ago
IW
Senior Manager, Living Plan Portal - Canada
IG Wealth Management
Quebec, QC
- Full-time
We are looking for a Living Plan Portal specialist (Senior Manager) to join our Advanced Financial Planning team. We are open to considering candidates located in all provinces. Although…
Added 28 mins ago
IW
Senior Manager, Living Plan Portal - Canada
IG Wealth Management
MB · Manitoba, Canada
- Full-time
We are looking for a Living Plan Portal specialist (Senior Manager) to join our Advanced Financial Planning team. We are open to considering candidates located in all provinces. Although…
Added 28 mins ago
CC
Vice President, Medical & Academic Affairs
Canadian College of Health Leaders - Northwestern Ontario Chapter
ON · Ontario, Canada
- Full-time
…collaborative and forward-thinking physician leader to join our Senior Leadership Team as Vice President, Medical & Academic Affairs (VP-MAA). Reporting to the Executive Vice President,…
Added 28 mins ago
H
Salesforce UI/UX
HabileLabs
Canada
- Contract
We are looking for a Senior Salesforce UI/UX Designer with strong experience designing intuitive, scalable, and user-centric experiences within the Salesforce ecosystem. The ideal candidate…
Added 28 mins ago
IW
Senior Manager, Living Plan Portal - Canada
IG Wealth Management
ON · Ontario, Canada
- Full-time
We are looking for a Living Plan Portal specialist (Senior Manager) to join our Advanced Financial Planning team. We are open to considering candidates located in all provinces. Although…
Added 28 mins ago
AC
Front Line Manager – Property Claims
Aviva Canada
AB · Edmonton, AB
- Full-time
You will lead the day-to-day operation and development of a team of frontline claims handlers and report to one of our Senior Leaders in a role that requires a unique mix of technical…
Added 28 mins ago
A
Senior Project Engineer
ABB
Calgary, AB
- Full-time
ABB is seeking a Senior Lead Project Engineer to join our team. In this role, you will provide technical leadership and oversee the successful execution of multidisciplinary electrical…
Added 28 mins ago
T
Project Manager, REM Implementation
TransAlta
Calgary, AB
- Full-time
Excellent written and verbal communication skills, including concise reporting for senior leaders.
Added 28 mins ago
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Junior Electrical Designer/Technologist
Tetranex Solutions Inc.
Calgary, AB
- Full-time
Support of senior team resources in the development of design calculations and studies including, but not limited to: equipment & cable sizing, lighting, heat trace, voltage drop, cable…
Added 28 mins ago
TH
Sales Manager - Heavy Equipment Mining
The Headhunters Recruitment
AB · Edmonton, AB
- Full-time
Opportunity to work directly with senior leadership and play a key role in the future growth of the business
Added 28 mins ago
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Senior Accountant
Jensen Chartered Professional Accountants
Calgary, AB
- Full-time
Jensen Chartered Professional Accountants (JCPA) is looking for a Senior Accountant to join our growing team. We are searching for a team member enrolled in the CPA PEP program or a recent…
Added 28 mins ago
G
Estimator 2 - Buildings
Graham
Calgary, AB
- Full-time
…may independently estimate Level 2 projects (under $25M) with senior oversight. The Estimator is responsible for scope definition, accurate quantity take‑offs and costing, meeting…
Added 28 mins ago
CG
Manager, Risk Modelling
Canada Guaranty
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
Effectively communicate findings and insights to Executives and senior management in a concise and easy-to-understand way.
Added 28 mins ago
M
Senior Advisor, Strategy, Planning & Partnerships
Metrolinx
Toronto, ON · Greater Toronto Area, Canada
- $93,798 to $127,484 USD / year
- Full-time
The Strategy, Planning and Partnerships team is seeking one permanent, and one 18-month contract Senior Advisor who will be responsible for developing proactive insights and undertaking…
Added 28 mins ago
S|
Store Production Team Member
Savers | Value Village
Burlington, ON
- Other
…every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to…
Added 28 mins ago
TJ
Brand Manager
The J.M. Smucker Co.
Markham, ON
- Full-time
Reporting to the Senior Brand Manager on the business, assume a leadership role in the management of the brand(s), setting the annual strategic direction for the brand(s) including the…

Guidepoint

Senior AI Engineer

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Overview:

Guidepoint is investing in applied AI across its research platform. We're building conversational AI systems that interact with our global expert network at scale - combining real-time voice, LLM-driven orchestration, and retrieval over large proprietary datasets.

You'll be an early engineer on a new initiative: taking working prototypes to production and shaping the architecture as the product scope grows. This is a hands-on role with broad ownership, close to product and leadership.

This role is hybrid in our Toronto Office

What You'll Do:

Real-time conversational AI: voice- and chat-based agents with low-latency requirements, built on modern telephony and real-time media infrastructure.
LLM orchestration: agentic systems that pursue goals over multi-turn conversations, with hard behavioral guarantees enforced in code - not just prompts.
Multi-channel session management: stateful user interactions that move seamlessly across channels.
Retrieval and grounding: connecting LLM systems to large internal knowledge assets, with structured data flowing back.
Evaluation infrastructure: measuring conversational quality against human baselines and gating rollouts on metrics, not vibes.
Own services end-to-end: design, implementation, deployment (Kubernetes/Azure), and operations, including latency-sensitive real-time workloads.
Design and tune LLM pipelines: context engineering, structured outputs, model selection, cost/latency tradeoffs across vendors.
Build the eval loop and treat quality as a number: define metrics, run experiments, gate releases on them.
Integrate third-party AI and voice vendors behind clean abstractions so providers stay swappable.
Partner with product and compliance stakeholders to encode domain rules into the system.
Set engineering patterns for a growing team: code review, observability, incident habits.

What You Have:

6+ years of software engineering, with 2+ years building LLM-powered products in production (not notebooks): orchestration, RAG/grounding, structured outputs, eval-driven iteration.
Strong TypeScript or Python; comfortable working across both.
Real-time or streaming systems experience: WebSockets, WebRTC, audio pipelines, or comparable low-latency work.
Cloud-native production experience: containers, Kubernetes, CI/CD, observability. Azure a plus.
Familiarity with agent/LLM frameworks such as LangGraph, LangChain, or CrewAI - hands-on exposure is enough; we care that you know the landscape and when plain code beats a framework.
Working familiarity with vector databases and embedding-based retrieval.
Pragmatic product judgment: you scope prototypes, kill weak approaches with data, and ship.

Nice-to-have:

Voice AI: telephony platforms, conversational agent frameworks, STT/TTS, turn-taking/VAD.
Knowledge graphs or large-scale search/retrieval systems.
Regulated or compliance-sensitive domains (healthcare, finance).
Eval harnesses or LLM-as-judge systems.

What We Offer:

The annual base salary range for this position is 175,000-210,000 CAD. Additionally, this position is eligible for an annual discretionary bonus based on performance.

You will also be eligible for the following benefits:

Paid time off
Comprehensive benefits plan
Company RRSP match
Development opportunities through the LinkedIn Learning platform

About Guidepoint:

Guidepoint powers end-to-end research workflows for the world’s best research teams.

Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process - from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.

At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.

This job posting is for an existing vacancy. The salary offered will be based on the successful candidate’s skills, experience, qualifications, and location.

Compensation

$175,000 - $210,000 CAD

Apply About employer

More about this job

Responsibilities

Build and operate production conversational AI systems spanning real-time voice and chat, LLM orchestration, multi-channel sessions, and retrieval over proprietary data. Own services from design through deployment and operations, establish evaluation and release-gating practices, integrate AI and voice vendors, and set engineering patterns in partnership with product and compliance teams.

Requirements

Requires 6+ years of software engineering experience, including 2+ years building production LLM-powered products, and strong TypeScript or Python skills. Candidates should have experience with real-time or streaming systems, cloud-native production environments, retrieval and vector databases, and practical LLM evaluation; Azure and voice AI experience are advantageous.

Skills

TypeScript
Python
LLM Orchestration
Retrieval-Augmented Generation
Real-Time Systems
WebSockets
WebRTC
Kubernetes
Azure
Cloud-Native Development
Vector Databases
Embedding-Based Retrieval
Evaluation Infrastructure
Structured Outputs
Voice AI
Observability

Benefits

Paid Time Off
Comprehensive Benefits Plan
Company RRSP Match
Development Opportunities Through LinkedIn Learning

Visa sponsorship

Not detected in the job text

Keywords

Applied AI
Conversational AI
Real-Time Voice
Chat Agents
LLM Orchestration
Agentic Systems
Multi-Turn Conversations
Retrieval-Augmented Generation
Knowledge Retrieval
Structured Data
Evaluation Infrastructure
TypeScript
Python
WebSockets
WebRTC
Audio Pipelines
Kubernetes
Azure
Containers
CI/CD
Observability
LangGraph
LangChain
CrewAI
Vector Databases
Embeddings
Telephony
Speech-to-Text
Text-to-Speech

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