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Added 2 months ago
Z
Controls Developer
ZTR
London, ON
- Full-time
As an Controls Developer, you will provide engineering support for our industry-leading products to our most valued customers. From resolving product related issues and addressing design…
Added 2 months ago
AI
Structural Bridge Engineer
Atlantic Industries Ltd
Thorndale, ON
- $80,000 to $95,000 CAD / year
- Full-time
Algonquin Bridge Limited is looking for an experienced Bridge Structural Engineer to join our Engineering team in Thorndale, Ontario. Reporting to the Engineering Manager, this role will…
Added 2 months ago
Senior Director, Engineering - Innovation Tribe
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Added 2 months ago
Technical Lead - Application Support
Brightstar Lottery
Dieppe, NB · AB · CA HOME, AB
Coordinate root cause analysis with Engineering, QA, Architecture and DevOps teams
Added 2 months ago
C
Senior Java Developer – Vice President
Citi
Mississauga, ON
- Full-time
Citi is looking for a Senior Java Developer to design, build, and evolve enterprise-grade shared services that underpin high-volume, mission-critical financial systems. In this role, you…
Added 1 month ago
Structural Engineer - Industrial Steel/Concrete
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Calgary, AB
Home District/Group: Kiewit Industrial & Water Engineering
Added 2 months ago
JI
Electrical Engineering Student - Pulp & Paper Division - Winter 2027
J.D. Irving, Limited
Saint John, NB
- Full-time
We currently have exciting opportunities within our Pulp & Paper Division operations for Electrical Engineering Students to join our teams in Saint John and Utopia, New Brunswick, for the…
Added 2 months ago
Research Intern, PhD, Summer 2027
Google
Montreal, QC
Added 2 months ago
Estimating Student
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Understanding and utilizing PCL’s estimating manuals, systems and forms
Added 2 months ago
Estimating Student
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Calgary, AB
Understanding and utilizing PCL’s estimating manuals, systems and forms
Added 2 months ago
Estimating Student
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Kelowna, BC
Understanding and utilizing PCL’s estimating manuals, systems and forms
Added 2 months ago
F
Welder/Fabricator
Finning
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- Full-time
· Computer literacy is required with an understanding of Finning systems and software programs considered assets.
Added 2 months ago
CS
Distributed Software Engineer
Cerebras Systems
Remote, Canada
- Full-time
- Remote
Cerebras Systems builds the world's largest AI chip, 56 times larger than GPUs. This architecture allows Cerebras to deliver industry-leading training and inference speeds; over 10 times…
Added 2 months ago
NM
Data Analytics & Pricing Intern – January 2027 – 8 Months – 5290 Orbitor Dr, Mississauga, ON, L4W 4Z5
Nissan Motor Corporation
Mississauga, ON
- Full-time
Build, refresh, and quality-check recurring reports using Excel and internal systems to ensure accuracy, consistency, and on-time delivery.
Added 2 months ago
L
Project Manager Analyst – Co-op/Intern
Lumentum
Ottawa, ON · Canada - Ottawa (Bill Leathem)
- Full-time
At Lumentum, we’re building the tech behind the world’s fastest networks and most advanced systems. Our optical and photonic solutions power everything from AI and cloud computing to data…
Added 2 months ago
GS
Platform Support Database Administrator III
Guidewire Software
Mississauga, ON · Toronto, ON
- Full-time
Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
Added 2 months ago
Production Planner / Coordinator (Maple Ridge BC)
Orica
Maple Ridge, BC
This position acts as the primary planning interface between Sales, Manufacturing, Engineering, Inventory, Material Handling, Shipping/Logistics, Quality and Purchasing teams to support…
Added 2 months ago
M
Senior Software Engineer
Microsoft
Vancouver, BC
- Full-time
The Microsoft Turing team is an innovative engineering and applied research team working on state-of-the-art deep learning models, large language models, and pioneering conversational…
Added 2 months ago
Bids and Proposal Specialist
Magellan
Mississauga, ON
Magellan Aerospace is a global, integrated aerospace company that provides complex assemblies and systems solutions to aircraft and engine manufacturers, and defence and space agencies…
Added 2 months ago
J
Electrical Apprentice
Jatec
Edmonton, AB
- Full-time
…street lighting, highway sign infrastructure, and electrical systems across Canada. The work we do today helps build the communities people live, work, and grow in for…
Added 2 months ago
IW
Refrigeration Apprentice
Ice Western
AB · Calgary, Alberta
- Full-time
…Matrix, a division of ICE Western, designs high-performance HVAC systems for mission-critical data center…
Added 2 months ago
L
Project Coordinator (New Graduate)
Ledcor
Edmonton, AB · Vancouver, BC · Toronto, ON · Saskatoon, SK
- Full-time
Support and maintain systems and procedures at project start-up including: job site trailer/office set up and master filing system; assist with the setup of project billings and the cost…
Added 2 months ago
C
Senior Account Executive - Montreal/Atlantic Canada
Cohere
Remote, Canada
- $315,000 to $430,000 CAD / year
- Full-time
- Remote
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for…
Added 2 months ago
GD
System Engineering Analyst, Headquarters (HQ)
General Dynamics Missions System International
Ottawa, ON
- Full-time
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Added 2 months ago
EHS Advisor
Aecon
Toronto, ON
Aecon Foundations is a leader in the Canadian Foundations industry. From shoring systems to foundation piling of all types; Aecon Foundations brings the Aecon advantage to all of our market…

Guidewire Software

Platform Support Database Administrator III

Mississauga, ON, Canada
Toronto, ON, Canada


The Canadian CAD base salary range for this full-time position is 99,000.00 - 124,000.00. · Full-time

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Job details

Pay: 
The Canadian CAD base salary range for this full-time position is 99,000.00 - 124,000.00.
Job type: Full-time
Posting language: English
Posted: Sep 8, 2026

Original job description

Summary

Our Product Development and Operations (PDO) organization builds and runs the cloud platform that powers the world’s most trusted P&C insurance software, enabling insurers to operate securely and at scale. PDO focuses on operational excellence and transformative innovation in AI, cloud, and data to ensure every customer solution is reliable, performant, and compliant. You’ll join a collaborative, globally distributed team that values inclusive culture, continuous improvement, and disciplined operations.

As a Platform Support Database Administrator III, you will be a key technical owner for our customer-facing database environments on AWS, ensuring they are performant, secure, and highly available. You’ll use your expertise in Oracle RDS, Aurora PostgreSQL, and Microsoft SQL Server to troubleshoot complex issues, optimize performance, and guide schema and configuration changes in partnership with application, infrastructure, and support teams. This role is ideal for someone who enjoys being a trusted advisor, thrives in a high-impact production environment, and wants to contribute directly to Guidewire’s cloud, AI, and data platform priorities in PDO.

Job Description

What you’ll do

Serve as the primary point of contact for database-related incidents and service requests, ensuring timely research, response, and resolution while meeting or exceeding service-level and customer satisfaction targets.
Provide operational support and lifecycle management for Oracle RDS, Aurora PostgreSQL, and Microsoft SQL Server in AWS multi-AZ environments, across both EC2 and RDS/Aurora platforms.
Perform performance tuning, root-cause troubleshooting, and production support for mission-critical databases, collaborating closely with application and infrastructure teams to reduce high-impact incident resolution times in line with PDO reliability goals.
Assist with daily administration including database setup, configuration, security hardening, monitoring, and backup/restore processes to maintain availability, data integrity, and compliance with internal standards.
Own and action Salesforce ticket queues for schema and security changes, script execution, and non-production refreshes; coordinate change control using Jira for safe, auditable deployments.
Create and maintain high-quality technical documentation - runbooks, knowledge base articles, and troubleshooting guides - that support operational excellence and cross-training across PDO and support teams.
Partner with development and support teams to identify database-related bottlenecks and implement tuning or design recommendations that align with Guidewire’s broader AI-, cloud-, and data-driven platform strategy, helping P&C insurers modernize and improve efficiency.
At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI - empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

What you’ll bring

Required

Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.

Solid hands-on experience administering and supporting large-scale relational databases, including at least two of: Oracle (preferably RDS), Aurora PostgreSQL, and Microsoft SQL Server, in production environments.
Strong knowledge of AWS database services (RDS, Aurora, EC2-hosted databases), including backup and recovery strategies, monitoring, and security best practices in multi-AZ deployments.
Proven ability to troubleshoot complex SQL and database issues (locks, deadlocks, slow queries, memory and I/O contention) and implement effective performance tuning.
Experience working with ticketing and change management tools such as Salesforce (for request queues) and Jira (for change control), with a disciplined approach to documentation and approvals.
Strong communication and stakeholder management skills, with the ability to act as a trusted technical advisor to internal teams and, when needed, directly with customers.
Collaborative, customer-centric mindset with a track record of contributing to knowledge sharing, cross-training, and team-based problem solving.
Comfort working in a hybrid, distributed environment and coordinating across time zones to support global customers.

Preferred

Experience supporting databases in a SaaS, cloud platform, or high-availability production environment, ideally within enterprise software or FinTech/InsurTech.
Familiarity with automation and scripting (e.g., Python, Shell, PowerShell, or similar) to streamline database operations, monitoring, and incident response.
Exposure to security and compliance practices (e.g., encryption, access controls, audit logging) aligned with frameworks such as NIST CSF, reflecting PDO’s focus on secure, scalable operations.
Understanding of CI/CD practices and how database changes integrate into broader release pipelines.
Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.

Your Impact

We believe in clarity and setting you up for success. In your first months, you will immerse yourself in Guidewire’s cloud platform, PDO priorities, and our customers’ database landscapes, shadowing senior team members, reviewing existing runbooks, and taking ownership of a subset of production and non-production environments. As you progress, you’ll independently lead incident investigations, reduce recurring issues through automation or design improvements, and drive measurable improvements in database performance, availability, and time-to-resolution - all of which support PDO’s goals around operational excellence, N-2 compliance, and secure, efficient platform operations. Over time, your expertise will help shape best practices, influence how we leverage AI and data within our database operations, and directly contribute to Guidewire’s mission to transform how P&C insurers do business through secure, reliable, AI-powered cloud solutions that help insurers adapt and thrive.

What’s in it for you

The people we employ give their all, and in return, we offer flexibility wherever we can, such as:

Flexible work environment
Health and Wellness benefits
Paid time off programs including volunteer time off
Market-competitive pay and incentive programs
Continual development and internal career growth opportunities

All new hires participate in our in-person orientation process, designed to connect you with our culture of determination, collaboration, and continuous improvement, and to set you up for a successful adventure at Guidewire.


The Canadian CAD base salary range for this full-time position is 99,000.00 - 124,000.00. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

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More about this job

Responsibilities

You will serve as the primary technical owner for customer-facing database environments on AWS, ensuring high availability, security, and performance. The role involves managing database lifecycles, troubleshooting complex issues, and collaborating with cross-functional teams to implement schema and configuration changes.

Requirements

Candidates must have solid hands-on experience administering large-scale relational databases like Oracle, Aurora PostgreSQL, or SQL Server in production environments. Strong knowledge of AWS database services and a proven ability to perform root-cause analysis and performance tuning are essential.

Skills

Oracle RDS
Aurora PostgreSQL
Microsoft SQL Server
AWS
Database administration
Performance tuning
Troubleshooting
SQL
Salesforce
Jira
Cloud platform operations
Technical documentation
Incident management
Security hardening
Backup and recovery

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan
Annual company bonus plan
Long term incentive awards
Flexible work environment

Visa sponsorship

Not detected in the job text

Keywords

Database Administrator
AWS
Oracle RDS
Aurora PostgreSQL
Microsoft SQL Server
Cloud Platform
SaaS
Performance Tuning
Incident Management
Salesforce
Jira
Python
Shell
PowerShell
NIST CSF
CI/CD
Multi-AZ
Database Security
Schema Management
Operational Excellence
InsurTech
FinTech
Data Integrity
Automation
Monitoring
Runbooks
Cloud Infrastructure
Production Support
Change Control
AI

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