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Added 2 months ago
GP
Senior Software Engineer
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
You have strong Go experience and are comfortable designing, implementing, and debugging microservices on Google Cloud Platform and/or AWS, along with both NoSQL and relational databases.
Added 2 months ago
IC
Application Security, Senior Specialist
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
The Application Security, Senior Specialist will play a critical role in safeguarding our ecosystem by ensuring that our applications are designed, built, and deployed securely. You will…
Added 2 months ago
FC
Technical Analyst Sr
Fidelity Canada
Toronto, ON
- Full-time
We are seeking a Senior Technical Analyst / Developer to design, develop, deploy and support machine learning, data and AI solutions. This senior hands-on role combines technical analysis,…
Added 2 months ago
DT
UNPAID VOLUNTEER - Technology Officer -Artificial Intelligence (AI)
Digital Technology Institute for Development (DTID)
Remote, Canada
- Part-time
- Remote
The role requires strong technical capability, analytical thinking, independent research skills and a willingness to continuously learn and engage with developments in artificial…
Added 2 months ago
Fullstack Developer (Python) - Onboarding Team
AlayaCare
Montreal, QC
We are seeking a Fullstack Developer (Python) reporting to our Associate Director of Engineering to join one of our Product team. The candidate will be focusing on building high quality and…
Added 2 months ago
J
Engineering Manager - Core Infrastructure
Jobgether
Canada
- $150,000 to $200,000 CAD / year
- Full-time
Professional software development experience with Python or Go, including design patterns, data structures and algorithms.
Added 2 months ago
A
Senior Full Stack Engineer (Application + Data)
Article
Vancouver, BC
- $165,000 to $175,000 CAD / year
- Full-time
…challenging, meaningful problems. This is where you come in. As a Senior Software Engineer, Full Stack, you'll design, build, deploy, and operate software solutions across our entire…
Added 2 months ago
KD
AI/ML Engineer
Katalyst Data Management
Calgary, AB
- Full-time
Partner with Senior AI/ML Engineers to support RAG pipeline development, testing, and operationalization.
Added 2 months ago
GS
Platform Support Database Administrator III
Guidewire Software
Mississauga, ON · Toronto, ON
- Full-time
…technical owner for our customer-facing database environments on AWS, ensuring they are performant, secure, and highly available. You’ll use your expertise in Oracle RDS, Aurora PostgreSQL,…
Added 2 months ago
AG
Senior AI Developer / Développeur(se) IA senior
Aduna Global
Montreal, QC
- Full-time
…and trust model, the guardrails and the observability that go with…
Added 2 months ago
AG
Senior Software Developer / Développeur(se) Logiciel Sénior
Aduna Global
Montreal, QC
- Full-time
As a Senior Software Developer on the Traffic Plane team, you will be a key technical contributor for the systems connecting Aduna to CSP Service Exposure APIs, aggregating and exposing…
Added 2 months ago
O
Senior AI Developer (AI-Powered Applications)
OpenText
Waterloo, ON
- Full-time
We are seeking a highly skilled and motivated Senior Software Developer to help build cutting-edge AI-powered applications and agentic experiences. In this role, you will work as a key…
Added 2 months ago
R
Senior Data Engineer
RBC
Vancouver, BC
- Full-time
In this role as a Senior Data Engineer, you will be responsible for development deliverables for the Finance Data Platform. The Platform, leverages Airflow and Databricks and serves as the…
Added 2 months ago
MM
Oliver Wyman - Senior Lead AI Developer
Marsh McLennan
Toronto, ON · Montreal, QC
- Full-time
No two OW Quotient projects are the same. You’ll be working with varied and diverse teams to deliver unique and unprecedented products across industries. As a Senior Lead AI Developer, you…
Added 2 months ago
V
Senior Software Developer, Developer Platform
Verily
Waterloo, ON
- Full-time
…or equivalent practical experience in software engineering with 5+ years experience developing and maintaining reliable, scalable, and secure products and services in production in Go,…
Added 2 months ago
V
Senior Software Developer - Workflows
Verily
Toronto, ON
- Full-time
Experience with one or more general purpose programming languages including but not limited to: Java, C/C++, C#, Objective-C, Go, Python, or JavaScript.
Added 2 months ago
B
Senior Business System Analyst
BMO
Toronto, ON · SCC
- Full-time
We are a very diverse organization with plenty of exciting opportunities to apply your unique skills to solve complex business problems. There are plenty of opportunities to grow and learn…
Added 2 months ago
Senior Software Engineer
BuildOps
Toronto, ON
We’re looking for a Senior Software Engineer to help build and scale the product experiences and systems behind that mission. In this role, you’ll work across frontend applications, backend…
Added 2 months ago
CI
Lead Software Engineer, AI & Emerging Tech
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
You’ll partner with cross-functional teams like Information Security, Engineering, Risk, Legal and Compliance teams to define and agree on AI platform controls, implement those controls…
Added 2 months ago
P
Principal AI Engineer
PointClickCare
Mississauga, ON
- $191,700 to $213,000 CAD / year
- Full-time
…implementation. Through innovation hubs and close collaboration with product, engineering, and operations, the team transforms prototypes into production-ready solutions. Additionally, it…
Added 2 months ago
I
Senior Staff Software Developer
Intuit
Toronto, ON
- Full-time
Come join Intuit's community of 'Builder Catalysts' as a Senior Staff/ Principal Software Developer and help us power prosperity around the world.
Added 2 months ago
AL
Senior Full-Stack Software Engineer
Altis Labs
Remote, Canada
- Full-time
- Remote
Altis Labs is recruiting a Senior Full-Stack Software Engineer with an entrepreneurial, product-focused mindset. You'll design and implement testable, scalable code as we expand our…
Added 2 months ago
Sr Manager, Software Dev, Elastic Container Service
Amazon
Vancouver, BC
Amazon Web Services (AWS) is seeking a Senior Manager, Software Development to lead engineering teams within the Elastic Container Service (ECS) organization in Vancouver, BC. ECS is a…
Added 2 months ago
Senior Data Engineer, AI & Agents
Appnovation Technologies
Toronto, ON
As a Senior Data Engineer, AI & Agents, you will prepare enterprise domain data for consumption by AI agents, partnering directly with business stakeholders and subject-matter experts. The…
Added 2 months ago
RB
Senior Data Engineer
Royal Bank of Canada
Vancouver, BC
- Full-time
In this role as a Senior Data Engineer, you will be responsible for development deliverables for the Finance Data Platform. The Platform, leverages Airflow and Databricks and serves as the…

Guidewire Software

Platform Support Database Administrator III

Mississauga, ON, Canada
Toronto, ON, Canada


The Canadian CAD base salary range for this full-time position is 99,000.00 - 124,000.00. · Full-time

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Job details

Pay: 
The Canadian CAD base salary range for this full-time position is 99,000.00 - 124,000.00.
Job type: Full-time
Posting language: English
Posted: Sep 8, 2026

Original job description

Summary

Our Product Development and Operations (PDO) organization builds and runs the cloud platform that powers the world’s most trusted P&C insurance software, enabling insurers to operate securely and at scale. PDO focuses on operational excellence and transformative innovation in AI, cloud, and data to ensure every customer solution is reliable, performant, and compliant. You’ll join a collaborative, globally distributed team that values inclusive culture, continuous improvement, and disciplined operations.

As a Platform Support Database Administrator III, you will be a key technical owner for our customer-facing database environments on AWS, ensuring they are performant, secure, and highly available. You’ll use your expertise in Oracle RDS, Aurora PostgreSQL, and Microsoft SQL Server to troubleshoot complex issues, optimize performance, and guide schema and configuration changes in partnership with application, infrastructure, and support teams. This role is ideal for someone who enjoys being a trusted advisor, thrives in a high-impact production environment, and wants to contribute directly to Guidewire’s cloud, AI, and data platform priorities in PDO.

Job Description

What you’ll do

Serve as the primary point of contact for database-related incidents and service requests, ensuring timely research, response, and resolution while meeting or exceeding service-level and customer satisfaction targets.
Provide operational support and lifecycle management for Oracle RDS, Aurora PostgreSQL, and Microsoft SQL Server in AWS multi-AZ environments, across both EC2 and RDS/Aurora platforms.
Perform performance tuning, root-cause troubleshooting, and production support for mission-critical databases, collaborating closely with application and infrastructure teams to reduce high-impact incident resolution times in line with PDO reliability goals.
Assist with daily administration including database setup, configuration, security hardening, monitoring, and backup/restore processes to maintain availability, data integrity, and compliance with internal standards.
Own and action Salesforce ticket queues for schema and security changes, script execution, and non-production refreshes; coordinate change control using Jira for safe, auditable deployments.
Create and maintain high-quality technical documentation - runbooks, knowledge base articles, and troubleshooting guides - that support operational excellence and cross-training across PDO and support teams.
Partner with development and support teams to identify database-related bottlenecks and implement tuning or design recommendations that align with Guidewire’s broader AI-, cloud-, and data-driven platform strategy, helping P&C insurers modernize and improve efficiency.
At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI - empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

What you’ll bring

Required

Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.

Solid hands-on experience administering and supporting large-scale relational databases, including at least two of: Oracle (preferably RDS), Aurora PostgreSQL, and Microsoft SQL Server, in production environments.
Strong knowledge of AWS database services (RDS, Aurora, EC2-hosted databases), including backup and recovery strategies, monitoring, and security best practices in multi-AZ deployments.
Proven ability to troubleshoot complex SQL and database issues (locks, deadlocks, slow queries, memory and I/O contention) and implement effective performance tuning.
Experience working with ticketing and change management tools such as Salesforce (for request queues) and Jira (for change control), with a disciplined approach to documentation and approvals.
Strong communication and stakeholder management skills, with the ability to act as a trusted technical advisor to internal teams and, when needed, directly with customers.
Collaborative, customer-centric mindset with a track record of contributing to knowledge sharing, cross-training, and team-based problem solving.
Comfort working in a hybrid, distributed environment and coordinating across time zones to support global customers.

Preferred

Experience supporting databases in a SaaS, cloud platform, or high-availability production environment, ideally within enterprise software or FinTech/InsurTech.
Familiarity with automation and scripting (e.g., Python, Shell, PowerShell, or similar) to streamline database operations, monitoring, and incident response.
Exposure to security and compliance practices (e.g., encryption, access controls, audit logging) aligned with frameworks such as NIST CSF, reflecting PDO’s focus on secure, scalable operations.
Understanding of CI/CD practices and how database changes integrate into broader release pipelines.
Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.

Your Impact

We believe in clarity and setting you up for success. In your first months, you will immerse yourself in Guidewire’s cloud platform, PDO priorities, and our customers’ database landscapes, shadowing senior team members, reviewing existing runbooks, and taking ownership of a subset of production and non-production environments. As you progress, you’ll independently lead incident investigations, reduce recurring issues through automation or design improvements, and drive measurable improvements in database performance, availability, and time-to-resolution - all of which support PDO’s goals around operational excellence, N-2 compliance, and secure, efficient platform operations. Over time, your expertise will help shape best practices, influence how we leverage AI and data within our database operations, and directly contribute to Guidewire’s mission to transform how P&C insurers do business through secure, reliable, AI-powered cloud solutions that help insurers adapt and thrive.

What’s in it for you

The people we employ give their all, and in return, we offer flexibility wherever we can, such as:

Flexible work environment
Health and Wellness benefits
Paid time off programs including volunteer time off
Market-competitive pay and incentive programs
Continual development and internal career growth opportunities

All new hires participate in our in-person orientation process, designed to connect you with our culture of determination, collaboration, and continuous improvement, and to set you up for a successful adventure at Guidewire.


The Canadian CAD base salary range for this full-time position is 99,000.00 - 124,000.00. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

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More about this job

Responsibilities

You will serve as the primary technical owner for customer-facing database environments on AWS, ensuring high availability, security, and performance. The role involves managing database lifecycles, troubleshooting complex issues, and collaborating with cross-functional teams to implement schema and configuration changes.

Requirements

Candidates must have solid hands-on experience administering large-scale relational databases like Oracle, Aurora PostgreSQL, or SQL Server in production environments. Strong knowledge of AWS database services and a proven ability to perform root-cause analysis and performance tuning are essential.

Skills

Oracle RDS
Aurora PostgreSQL
Microsoft SQL Server
AWS
Database administration
Performance tuning
Troubleshooting
SQL
Salesforce
Jira
Cloud platform operations
Technical documentation
Incident management
Security hardening
Backup and recovery

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan
Annual company bonus plan
Long term incentive awards
Flexible work environment

Visa sponsorship

Not detected in the job text

Keywords

Database Administrator
AWS
Oracle RDS
Aurora PostgreSQL
Microsoft SQL Server
Cloud Platform
SaaS
Performance Tuning
Incident Management
Salesforce
Jira
Python
Shell
PowerShell
NIST CSF
CI/CD
Multi-AZ
Database Security
Schema Management
Operational Excellence
InsurTech
FinTech
Data Integrity
Automation
Monitoring
Runbooks
Cloud Infrastructure
Production Support
Change Control
AI

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