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Added 5 months ago
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Applied Scientist, Pro Growth
Thumbtack
Remote, Canada
- Full-time
- Remote
We’re looking for applied scientists with deep expertise in machine learning, optimization, building data products, and/or statistical models. As part of a small product team you will have…
Added 5 months ago
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Software Dev QA Specialist
Fortinet
Burnaby, BC
- Full-time
Proficiency in at least one scripting language: Python, Shell, Ruby, Perl, etc.
Added 5 months ago
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Associate AI Engineer
ShyftLabs
Toronto, Ontario
- Full-time
Bachelor’s degree in Computer Science, Software Engineering, Data Science, AI, or a related field
Added 5 months ago
LS
AI Toolchain Software Developer
Lattice Semiconductor
Montreal, Quebec
- Full-time
As an AI Toolchain Software Developer, you'll apply emerging agentic AI techniques to transform how we build software, from automated code generation and intelligent testing to AI-assisted…
Added 5 months ago
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Software Engineer, Detection (TOR)
Doppel
Toronto, ON
- $157,000 to $367,000 CAD / year
- Full-time
Doppel is building the future of social engineering defense. Our AI-native platform uses agentic AI to protect executives, employees, customers, and brands from phishing, impersonation,…
Added 1 month ago
Graduate Quant Developer
Squarepoint Capital
Montreal, QC
As a Graduate Quant Developer, you will work on the front line of our quantitative research business, collaborating closely with quantitative researchers and technologists to design, build,…
Added 2 months ago
Sr. Staff Physical Design Timing Engineer (STA)
Lightmatter
Toronto, ON
Lightmatter is leading the revolution in AI data center infrastructure, enabling the next giant leaps in human progress. The company invented the world’s first 3D-stacked photonics engine,…
Added 2 months ago
Data Platform Operations Engineer
Scotiabank
Toronto, ON
The Data Platform Operations Engineer will play a critical role within the Enterprise Data & AI Technology organization - one of Scotiabank’s most significant enterprise-wide strategic…
Added 5 months ago
Network Engineer, Foundation and Support (Edge/Backbone Infrastructure Design)
Meta
Quinte West, Ontario
General knowledge of data center, colocation, and isolated hut environments, including engineering principles related to power and infrastructure
Added 1 month ago
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DevSecOps Engineer
Maxima
Toronto, ON
- Full-time
We are working on some of the hardest problems in enterprise automation, with an engineering team that includes staff-level talent from Robinhood, Glean, Google, Netflix, and Meta. The…
Added 5 months ago
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Senior Software Developer, Data & MLOps
OSEDEA
Montreal, Quebec
- Full-time
As a Senior Software Developer with strong Data Engineering and MLOps experience, you design, build, and deliver robust data and machine learning solutions for our clients. You combine…
Added 5 months ago
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Senior Software Engineer II
SurveyMonkey
Remote, Canada
- $126,400 to $158,000 CAD / year
- Full-time
- Remote
You will work at the intersection of Data Science and DevOps, building the "connective tissue" that empowers our product portfolio to leverage technologies like Generative AI, Natural…
Added 5 months ago
W
Applied Scientist
Waabi
Toronto, ON
- $128,000 to $184,000 USD / year
- Full-time
Strong command of SQL, and familiarity with Python for data manipulation and prototyping.
Added 6 months ago
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IT Projects Co-Op Student
Vale
St. John's, Newfoundland and Labrador · Greater Sudbury, Ontario · Toronto, Ontario
- Full-time
Data Analysis: Ability to perform data cleansing, transformation, and analysis using tools like Excel, Pandas (Python), or similar.
Added 6 months ago
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Security Researcher
Fortinet
Burnaby, British Columbia
- Full-time
…Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Security Researcher/Pentester to contribute to the success of our rapidly…
Added 6 months ago
GS
Senior Site Reliability Engineer
Guidewire Software
Remote, Canada
- Full-time
- Remote
…serving the needs of P&C insurance companies in areas such as data management, digital online portals, and predictive analytics. We run these products on the Guidewire Cloud Platform, and…
Added 6 months ago
CT
Market Data Business Analyst
Confluence Technologies
Canada
- Full-time
This is a high-impact role within a lean team, sitting at the intersection of product, data, and engineering.
Added 6 months ago
SA
Staff Research Scientist, Dexterous Manipulation
Sanctuary AI
Vancouver, British Columbia
- Full-time
…robots, is seeking a Staff Research Scientist to join our team in engineering and innovating unique robotic manipulation…
Added 6 months ago
SA
Machine Learning Research Intern (Reinforcement/Imitation Learning)
Sanctuary AI
Vancouver, British Columbia
- Internship
…intern to join our ML team and contribute to our team’s work in engineering and innovating unique robotic manipulation…
Added 4 months ago
RA
Staff Embedded Software Engineer, VCS
Rivian and Volkswagen Group Technologies
Remote, Canada
- $137,300 to $171,600 CAD / year
- Full-time
- Remote
B.S., M.S. or Ph.D. in Computer Science, Electrical Engineering, or a related field
Added 6 months ago
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Field Engineering Co-Op
Acceldata
Kitchener, Ontario
- Internship
Acceldata is the market leader in Enterprise Data Observability. Founded in 2018, Silicon Valley-based Acceldata has developed the world's first Enterprise Data Observability Platform to…
Added 6 months ago
A
Sales Engineering Co-Op
Acceldata
Kitchener, Ontario
- Internship
As a Sales Engineer Co-op at Acceldata Inc, you will work closely with our sales engineering team to support customer-facing initiatives across solution design, pre-sales, and technical…
Added 6 months ago
T
Machine Learning Engineer II
TD
Remote, Canada
- Full-time
- Remote
Strong technical skills: machine learning, data engineering, MLOps, cloud solution architecture, software development practices
Added 6 months ago
I
Senior Site Reliability Engineer
iManage
Toronto, ON
- Full-time
…with enthusiastic teams stewarding the world’s most privileged…
Added 2 months ago
W
Senior Software Engineer - Evisort AI (Python/Typescript)
Workday
Remote, Canada
- Full-time
- Remote
Evisort Engineering is growing! As a Senior Backend Software Engineer, you'll join a collaborative, cross-functional team working to enhance and expand our AI-driven contract management…

Guidewire Software

Senior Site Reliability Engineer

Remote, Canada

Remote


The Canadian CAD base salary range for this full-time position is $118,000 - $148,000. · Full-time

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Job details

Pay: 
The Canadian CAD base salary range for this full-time position is $118,000 - $148,000.
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: May 11, 2026

Original job description

Summary

POSITION OVERVIEW

At Guidewire, we make software that offers Property and Casualty (P&C) Insurance companies the tools to take care of their customers when they need it the most, whether that’s a time of crisis, a natural disaster, an accident, or exposure to cyber risks. We build the core applications that insurance companies use to sell and underwrite policies, settle claims, and bill their customers. We also have a portfolio of innovative products serving the needs of P&C insurance companies in areas such as data management, digital online portals, and predictive analytics. We run these products on the Guidewire Cloud Platform, and we help hundreds of insurance providers all over the world to handle billions of dollars of business.

We are proud to be voted a Top Cloud Employer on Glassdoor by our own employees and positioned as a market leader by industry experts like Gartner. We have a fun work environment and a culture that lives by our core values of integrity, rationality, and collegiality.

ABOUT THE ROLE
At Guidewire, we believe that great technology is powered by great people. We’re searching for a Senior Site Reliability Engineer who not only brings deep technical expertise but also thrives on engaging with customers, partners, and cross-functional teams. In this customer-facing role, you will ensure the smooth, reliable operation of our flagship cloud platform and InsuranceSuite products - all while championing a customer-first mindset.
If you’re passionate about automating complex systems and equally enthusiastic about building genuine human connections, we want to hear from you.

Job Description

WHAT YOU’LL DO

Customer-Centric Collaboration:
- Serve as a technical ambassador, working directly with customers to understand their needs, address concerns, and ensure our systems support their business goals.
- Participate in design reviews, production readiness checks, and post-incident analyses with both internal teams and customers to continuously improve service quality.
Technical Excellence & Reliability:
- Collaborate closely with product development and other SRE teams to enhance the reliability, performance, and efficiency of our microservices applications.
- Analyze data from observability and monitoring tools to optimize operational metrics across our customer-focused systems.
- Develop, document, and share technical solutions and training materials to empower your colleagues and ensure consistent, high-quality support.
Innovation & Automation:
- Lead efforts to automate routine tasks and system maintenance on our SaaS multi-tenant infrastructure, ensuring 24x7x365 operations that meet both technical and customer experience benchmarks.
- Create and refine tooling and processes that improve incident management, driving proactive measures to prevent issues before they affect our customers.
Cross-Functional Partnership:
- Work alongside diverse teams - engineering, product development, and support - to integrate new features seamlessly and maintain an open dialogue about customer feedback.
- Contribute code and strategic ideas that not only solve technical challenges but also enhance the overall customer journey.

WHO YOU ARE

Technically Proficient:
- You hold a Bachelor’s Degree in Computer Science or a related field and have solid experience with Bash, Python, and/or Go.
- You’ve supported web applications in live production environments (Java/Apache/Tomcat) and have a deep understanding of Linux systems, AWS, and container orchestration (Docker, Kubernetes/EKS).
- You’re experienced with IaC (Terraform/Terragrunt/Terraspace), devops/gitops tools (Git, Bitbucket, Flux CD, TeamCity), and observability platforms (Datadog, CloudWatch, PagerDuty).
Customer Focused & Communicative:
- Beyond your technical skills, you’re a strong communicator who can explain complex concepts in a relatable way - both internally and when speaking directly with customers.
- You’re passionate about mentorship and thrive on teaching and collaborating across teams, always putting the customer’s experience at the forefront.
- You enjoy engaging with others, have a natural knack for troubleshooting, and are driven by a genuine desire to help customers succeed.
Driven & Adaptable:
- You’re a problem solver with a can-do attitude who believes that “if you have to do something more than once, automate it.”
- You adapt quickly to new technologies and processes, ensuring that you can meet the evolving needs of a highly dynamic, customer-centric environment.
- You’re comfortable with travel (up to 25%) and are eager to interface with customers, partners, and vendors to drive continuous improvement.

JOIN US

If you’re excited by the challenge of ensuring robust, customer-focused operations in a rapidly evolving tech landscape, and you’re as comfortable writing code as you are engaging with clients, then you’ll thrive at Guidewire. Apply today to make a direct impact on the reliability of our systems - and on the success of our customers.


The Canadian CAD base salary range for this full-time position is $118,000 - $148,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

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More about this job

Responsibilities

Ensure the reliability and performance of the cloud platform and InsuranceSuite products through automation and observability. Act as a technical ambassador by collaborating with customers to align system operations with their business goals.

Requirements

Requires a Bachelor's degree in Computer Science and proficiency in Linux, AWS, and container orchestration. Candidates must have strong communication skills for customer-facing interactions and experience with IaC and DevOps tools.

Skills

Bash
Python
Go
Linux
AWS
Docker
Kubernetes
Terraform
Git
Bitbucket
Flux CD
TeamCity
Datadog
CloudWatch
PagerDuty
Java

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Company Sponsored Retirement Plan
Annual Company Bonus Plan
Commissions
Long Term Incentive Awards

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
SRE
Cloud Platform
Microservices
SaaS
Multi-tenant Infrastructure
Infrastructure as Code
IaC
Terragrunt
Terraspace
GitOps
Observability
Incident Management
P&C Insurance
Production Readiness
Post-incident Analysis
EKS
Apache
Tomcat

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