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Added 6 months ago
ST
Technical Product Manager
Solidifi Title & Closing LLC
Markham, Ontario
- $100,000 to $120,000 CAD / year
- Full-time
As a Technical Product Manager at Real Matters, you’ll become an expert of our platform and turn customer and business needs into platform capabilities that deliver measurable outcomes.…
Added 5 months ago
B
Product Engineer (Pharma)
Basetwo
Remote, Canada
- Full-time
- Remote
Basetwo is a fast-growing Toronto-based AI-native company transforming Pharma & Chemical manufacturing. Our platform helps manufacturers accelerate process development, scale-up and tech…
Added 5 months ago
T
Applied Scientist, Pro Growth
Thumbtack
Remote, Canada
- Full-time
- Remote
…experience of customers and professionals transacting on our…
Added 5 months ago
LC
Director, Software Engineering
Loblaw Companies Limited
Toronto, Ontario
- Full-time
Working closely with the Senior Director, Software Development, and acting as a member of the technology leadership team, you will ensure that the platform for the rewards program scales to…
Added 3 months ago
C
Senior Java Developer – Vice President
Citi
Remote, Canada
- Full-time
- Remote
The overall objective of this role is to lead Java development initiatives, deliver complex integrations across platforms, and ensure high-quality, scalable, and compliant application…
Added 5 months ago
EB
Infrastructure Architect
EQ Bank | Canada's Challenger Bank
Toronto, Ontario
- Full-time
In addition, the Infrastructure Architect acts as a trusted advisor to infrastructure, platform, and application teams, providing guidance on cloud best practices, platform selection, and…
Added 5 months ago
Senior Product Manager, Serverless Compute
Amazon
Vancouver, British Columbia
…systems. If you're excited by cloud computing, want to help lead from the innovative edge, and have a deep-rooted passion in the evolution of computing and application development…
Added 4 months ago
Q
Systems Architecture, Senior to Staff – Agentic AI
Qualcomm
Markham, Ontario
- Full-time
Support dependent system, design, and software teams implementing Edge AI platform solutions.
Added 2 months ago
Senior Delivery Lead
Scotiabank
Toronto, ON
As a Senior Delivery Lead on the Cloud Platform Engineering Enablement team, you will manage technology projects delivery for Cloud Platform Engineering and Pattern Development -…
Added 6 months ago
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Développeur(euse) logiciel / Software Developer - Appliances Platform (Edge OS)
Genetec
Remote, Canada
- Full-time
- Remote
Keep quality assurance in mind by following best practices related to automated testing and integrating them into the software development cycle
Added 6 months ago
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Senior Customer Success Manager
CUBE
Remote, Canada
- Full-time
- Remote
…of your career and accelerate your personal and professional development from day…
Added 6 months ago
JA
QA Lead - AI Systems & Models Testing
Jay Analytix
Montreal, Quebec
- Contract
We are seeking an experienced QA Lead with deep expertise in AI systems testing to join our team on a contract basis in Montreal, Québec. This role sits at the intersection of quality…
Added 6 months ago
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Agent Development Manager, Implementations
Decagon
Canada
- $130,000 to $180,000 CAD / year
- Full-time
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Added 2 months ago
ServiceNow QA Engineering Practice Lead
Scotiabank
Toronto, ON
We are seeking an experienced ServiceNow QA Engineering Practice Lead, to grow, and lead our ServiceNow quality assurance discipline. In this role, you will define testing standards, drive…
Added 6 months ago
Account Director, Influencer Marketing
Viral Nation Inc.
Canada
Lead the development and implementation of overarching strategic direction for a diverse portfolio of social and influencer campaigns, from individual activations to long-term,…
Added 6 months ago
PC
Solution Architect, Payments
Paramount Commerce
Remote, Canada
- Full-time
- Remote
…that surface late if nobody catches them early. When a gaming platform needs to understand how Interac request-to-pay works alongside their existing card acquiring setup, or a crypto…
Added 6 months ago
GS
Senior Site Reliability Engineer
Guidewire Software
Remote, Canada
- Full-time
- Remote
At Guidewire, we make software that offers Property and Casualty (P&C) Insurance companies the tools to take care of their customers when they need it the most, whether that’s a time of…
Added 6 months ago
DS
Head of Marketing
Devoted Studios
Remote, Canada
- Remote
Devoted Studios is a globally remote development company specializing in Co-development, Porting, and End-to-End Art Production for the global gaming industry.
Added 2 months ago
Design Verification Lead, AI Hardware
Tenstorrent
Toronto, ON
…computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a…
Added 6 months ago
Z
Digital Consulting Architect, ServiceNow
Zaelab
Remote, Canada
- Full-time
- Remote
Technical Leadership: Provide hands-on technical leadership to development and configuration teams, conducting design reviews, enforcing platform governance, and ensuring adherence to…
Added 5 months ago
S
Engineering Manager - Bedrock
Snowflake
Remote, Canada
- $291,250 to $341,250 CAD / year
- Full-time
- Remote
The Bedrock AI Platform team is powering systems and services for all our user facing apps including Snowsight, Snowflake Intelligence, and new mobile apps. Our mission is to craft…
Added 6 months ago
L
Senior AI Product Manager
Litmus
Remote, Canada
- $125,000 to $140,000 CAD / year
- Full-time
- Remote
As a Senior AI Product Manager at Litmus Automation, you will lead the development of intelligent capabilities across our edge-to-cloud industrial data platform. You’ll combine strong…
Added 6 months ago
SA
Staff Research Scientist, Dexterous Manipulation
Sanctuary AI
Vancouver, British Columbia
- Full-time
Identify, communicate, and lead research initiatives that show promise to the wider ML team
Added 6 months ago
SA
Machine Learning Research Intern (Reinforcement/Imitation Learning)
Sanctuary AI
Vancouver, British Columbia
- Internship
The best candidates for this role have excellent software development and machine learning skills as well as hands-on experience with robotics. In this role you’ll be a valued contributor…
Added 1 month ago
CI
Managing Director, Technology Architecture & Governance
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
Set enterprise expectations for software development lifecycle, engineering excellence, and ways of working including agile practices.

Guidewire Software

Senior Site Reliability Engineer

Remote, Canada

Remote


The Canadian CAD base salary range for this full-time position is $118,000 - $148,000. · Full-time

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Job details

Pay: 
The Canadian CAD base salary range for this full-time position is $118,000 - $148,000.
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: May 11, 2026

Original job description

Summary

POSITION OVERVIEW

At Guidewire, we make software that offers Property and Casualty (P&C) Insurance companies the tools to take care of their customers when they need it the most, whether that’s a time of crisis, a natural disaster, an accident, or exposure to cyber risks. We build the core applications that insurance companies use to sell and underwrite policies, settle claims, and bill their customers. We also have a portfolio of innovative products serving the needs of P&C insurance companies in areas such as data management, digital online portals, and predictive analytics. We run these products on the Guidewire Cloud Platform, and we help hundreds of insurance providers all over the world to handle billions of dollars of business.

We are proud to be voted a Top Cloud Employer on Glassdoor by our own employees and positioned as a market leader by industry experts like Gartner. We have a fun work environment and a culture that lives by our core values of integrity, rationality, and collegiality.

ABOUT THE ROLE
At Guidewire, we believe that great technology is powered by great people. We’re searching for a Senior Site Reliability Engineer who not only brings deep technical expertise but also thrives on engaging with customers, partners, and cross-functional teams. In this customer-facing role, you will ensure the smooth, reliable operation of our flagship cloud platform and InsuranceSuite products - all while championing a customer-first mindset.
If you’re passionate about automating complex systems and equally enthusiastic about building genuine human connections, we want to hear from you.

Job Description

WHAT YOU’LL DO

Customer-Centric Collaboration:
- Serve as a technical ambassador, working directly with customers to understand their needs, address concerns, and ensure our systems support their business goals.
- Participate in design reviews, production readiness checks, and post-incident analyses with both internal teams and customers to continuously improve service quality.
Technical Excellence & Reliability:
- Collaborate closely with product development and other SRE teams to enhance the reliability, performance, and efficiency of our microservices applications.
- Analyze data from observability and monitoring tools to optimize operational metrics across our customer-focused systems.
- Develop, document, and share technical solutions and training materials to empower your colleagues and ensure consistent, high-quality support.
Innovation & Automation:
- Lead efforts to automate routine tasks and system maintenance on our SaaS multi-tenant infrastructure, ensuring 24x7x365 operations that meet both technical and customer experience benchmarks.
- Create and refine tooling and processes that improve incident management, driving proactive measures to prevent issues before they affect our customers.
Cross-Functional Partnership:
- Work alongside diverse teams - engineering, product development, and support - to integrate new features seamlessly and maintain an open dialogue about customer feedback.
- Contribute code and strategic ideas that not only solve technical challenges but also enhance the overall customer journey.

WHO YOU ARE

Technically Proficient:
- You hold a Bachelor’s Degree in Computer Science or a related field and have solid experience with Bash, Python, and/or Go.
- You’ve supported web applications in live production environments (Java/Apache/Tomcat) and have a deep understanding of Linux systems, AWS, and container orchestration (Docker, Kubernetes/EKS).
- You’re experienced with IaC (Terraform/Terragrunt/Terraspace), devops/gitops tools (Git, Bitbucket, Flux CD, TeamCity), and observability platforms (Datadog, CloudWatch, PagerDuty).
Customer Focused & Communicative:
- Beyond your technical skills, you’re a strong communicator who can explain complex concepts in a relatable way - both internally and when speaking directly with customers.
- You’re passionate about mentorship and thrive on teaching and collaborating across teams, always putting the customer’s experience at the forefront.
- You enjoy engaging with others, have a natural knack for troubleshooting, and are driven by a genuine desire to help customers succeed.
Driven & Adaptable:
- You’re a problem solver with a can-do attitude who believes that “if you have to do something more than once, automate it.”
- You adapt quickly to new technologies and processes, ensuring that you can meet the evolving needs of a highly dynamic, customer-centric environment.
- You’re comfortable with travel (up to 25%) and are eager to interface with customers, partners, and vendors to drive continuous improvement.

JOIN US

If you’re excited by the challenge of ensuring robust, customer-focused operations in a rapidly evolving tech landscape, and you’re as comfortable writing code as you are engaging with clients, then you’ll thrive at Guidewire. Apply today to make a direct impact on the reliability of our systems - and on the success of our customers.


The Canadian CAD base salary range for this full-time position is $118,000 - $148,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

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More about this job

Responsibilities

Ensure the reliability and performance of the cloud platform and InsuranceSuite products through automation and observability. Act as a technical ambassador by collaborating with customers to align system operations with their business goals.

Requirements

Requires a Bachelor's degree in Computer Science and proficiency in Linux, AWS, and container orchestration. Candidates must have strong communication skills for customer-facing interactions and experience with IaC and DevOps tools.

Skills

Bash
Python
Go
Linux
AWS
Docker
Kubernetes
Terraform
Git
Bitbucket
Flux CD
TeamCity
Datadog
CloudWatch
PagerDuty
Java

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Company Sponsored Retirement Plan
Annual Company Bonus Plan
Commissions
Long Term Incentive Awards

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
SRE
Cloud Platform
Microservices
SaaS
Multi-tenant Infrastructure
Infrastructure as Code
IaC
Terragrunt
Terraspace
GitOps
Observability
Incident Management
P&C Insurance
Production Readiness
Post-incident Analysis
EKS
Apache
Tomcat

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