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Added 4 months ago
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Engineering Manager, Data AI & Analytics
''
Toronto, Ontario
- Full-time
- Other
Reporting to the Director of Platform Engineering, Data AI & Analytics, the Data Engineer Manager leads and develops a team of Data Engineers while remaining hands-on in the delivery of…
Added 5 months ago
Robotics - Software Development Engineer
Amazon
Toronto, Ontario
- Experience with at least one modern language such as Java, Python, C++, or C# including object-oriented design
Added 2 months ago
S
Sales Engineer (Enterprise)
SOTI
Mississauga, ON
- Full-time
Prior experience working in a technical customer-facing role. Ideally, as a pre-sales / sales engineer.
Added 5 months ago
P
Développeur. euse logiciel. le sénior. e, Équipe DSB// Senior Software Developer- DSB team
Plusgrade
Montreal, Quebec
- Full-time
Tu possèdes une maîtrise exceptionnelle de Java et Spring Boot et tu as l'habitude de déployer des architectures distribuées hautement disponibles sur AWS.
Added 5 months ago
D
Software Engineer, Detection (TOR)
Doppel
Toronto, ON
- $157,000 to $367,000 CAD / year
- Full-time
Strong mastery of at least one backend language (Python, Go, Java, or Node) and comfort with web APIs, async processing, and service frameworks.
Added 5 months ago
GS
Senior Site Reliability Engineer
Guidewire Software
Remote, Canada
- Full-time
- Remote
…great people. We’re searching for a Senior Site Reliability Engineer who not only brings deep technical expertise but also thrives on engaging with customers, partners, and cross-functional…
Added 6 months ago
RA
Staff Android Software Engineer - Infotainment App
Rivian and Volkswagen Group Technologies
Remote, Canada
- $137,000 to $181,890 CAD / year
- Full-time
- Remote
Proficiency in Kotlin, Java, and fundamental C++.
Added 3 months ago
RA
Sr. Staff Android Engineer Infotainment Software
Rivian and Volkswagen Group Technologies
Remote, Canada
- $174,200 to $230,880 CAD / year
- Full-time
- Remote
7+ years of years of experience with any of the following: C++, Rust, Java or Kotlin
Added 5 months ago
A
Field Engineering Co-Op
Acceldata
Kitchener, Ontario
- Internship
As a Field Engineer Co-op at Acceldata, you’ll be working hands-on with complex distributed systems, helping real customers solve deep infrastructure and data observability challenges.
Added 5 months ago
A
Sales Engineering Co-Op
Acceldata
Kitchener, Ontario
- Internship
As a Sales Engineer Co-op at Acceldata Inc, you will work closely with our sales engineering team to support customer-facing initiatives across solution design, pre-sales, and technical…
Added 5 months ago
C
Lead Java Developer
Citi
Remote, Canada
- Full-time
- Remote
We are looking for a Java Engineer to design, build, and support modern web APIs. This role focuses on back-end services (Java/Spring Boot), with API-first, microservices-based architecture…
Added 1 month ago
IT Industrial CrossFunction - Full Stack & AI Integration
Amrize
Mississauga, ON · Laval, QC
The Industrial IT Full Stack / Back End & AI Integration Snr. Engineer role is to contribute her/his skills to the development of company Industrial Solutions including AI-powered features…
Added 5 months ago
C
Lead Java Full Stack Developer
Citi
Mississauga, Ontario
- Full-time
Role Summary: We are looking for a Java Full-Stack Engineer to design, build, and support modern web applications. This role spans front-end development (Angular or React) and back-end…
Added 5 months ago
C
Lead Java Full Stack Developer
Citi
Remote, Canada
- Full-time
- Remote
Role Summary: We are looking for a Java Full-Stack Engineer to design, build, and support modern web applications. This role spans front-end development (Angular or React) and back-end…
Added 5 months ago
O
Software Engineer
OSEDEA
Montreal, Quebec
- Full-time
Around 3 years of experience as a software engineer or developer, ideally with several recent projects in modern programming languages such as Python, C#, GoLang, JavaScript/TypeScript or…
Added 5 months ago
TI
Site Reliability Engineer
Tecsys Inc.
Remote, Canada
- Full-time
- Remote
We are looking for a Site Reliability Engineer to join our Network and Security Operations Center (NOC), a team at the heart of platform reliability for mission-critical SaaS environments.…
Added 6 months ago
HS
Business System Engineer
Hyve Solutions
Ontario · Ontario, Canada
- Full-time
…designs, while leveraging expertise in software development (Java, SQL, Python), database design, and software architecture (REST, event-driven, distributed systems). The position also…
Added 2 months ago
Sr Staff Software Engineer
Kaseya Careers
Toronto, ON
We’re looking for a Senior Staff Engineer who thrives on solving complex problems and building and supporting secure, multitenant, fault-tolerant systems at scale. You’ll play a critical…
Added 1 month ago
Staff Product Engineer - Search FX (Discovery Experience)
Faire
Kitchener, ON · Toronto, ON
As a Staff Engineer on the Search FX team, you will be a primary technical architect for our retailer-facing search surfaces. You will own the technical roadmap for search, recommendations,…
Added 6 months ago
O
Senior Software Engineer (Product)
Owl.co
Vancouver, British Columbia · Toronto, Ontario
- $150,000 to $250,000 CAD / year
- Full-time
We are seeking a talented Senior Software Engineer to join our Product team. In this role, you will work closely with cross-functional teams to design and develop innovative products that…
Added 6 months ago
S
Lead Software Developer (AOSP)
Syntronic
Waterloo, Ontario
- Full-time
We are seeking a Lead Software Engineer to drive the design, development, and maintenance of complex software products within the Android ecosystem. This role spans the entire Software…
Added 6 months ago
T
Machine Learning Engineer
TD
Remote, Canada
- Full-time
- Remote
Strong coding proficiency in Python, Java, C, or C++
Added 6 months ago
UM
Senior Backend Engineer
US Mobile
Toronto, Ontario
- Full-time
We're looking for an exceptional backend engineer and hands-on architect to help us scale and connect millions of devices to wireless networks. The projects and potential impact are…
Added 2 months ago
R
Software Engineer
RBGlobal
Mississauga, ON
- Full-time
We are looking for an enthusiastic and motivated software engineer to join our marketplace teams. This is an excellent opportunity for someone early in their career who is eager to learn…
Added 6 months ago
P
Senior Software Engineer - Java
PointClickCare
Mississauga, ON
- Full-time
Background with Spring Boot and Java ecosystem

Guidewire Software

Senior Site Reliability Engineer

Remote, Canada

Remote


The Canadian CAD base salary range for this full-time position is $118,000 - $148,000. · Full-time

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Job details

Pay: 
The Canadian CAD base salary range for this full-time position is $118,000 - $148,000.
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: May 11, 2026

Original job description

Summary

POSITION OVERVIEW

At Guidewire, we make software that offers Property and Casualty (P&C) Insurance companies the tools to take care of their customers when they need it the most, whether that’s a time of crisis, a natural disaster, an accident, or exposure to cyber risks. We build the core applications that insurance companies use to sell and underwrite policies, settle claims, and bill their customers. We also have a portfolio of innovative products serving the needs of P&C insurance companies in areas such as data management, digital online portals, and predictive analytics. We run these products on the Guidewire Cloud Platform, and we help hundreds of insurance providers all over the world to handle billions of dollars of business.

We are proud to be voted a Top Cloud Employer on Glassdoor by our own employees and positioned as a market leader by industry experts like Gartner. We have a fun work environment and a culture that lives by our core values of integrity, rationality, and collegiality.

ABOUT THE ROLE
At Guidewire, we believe that great technology is powered by great people. We’re searching for a Senior Site Reliability Engineer who not only brings deep technical expertise but also thrives on engaging with customers, partners, and cross-functional teams. In this customer-facing role, you will ensure the smooth, reliable operation of our flagship cloud platform and InsuranceSuite products - all while championing a customer-first mindset.
If you’re passionate about automating complex systems and equally enthusiastic about building genuine human connections, we want to hear from you.

Job Description

WHAT YOU’LL DO

Customer-Centric Collaboration:
- Serve as a technical ambassador, working directly with customers to understand their needs, address concerns, and ensure our systems support their business goals.
- Participate in design reviews, production readiness checks, and post-incident analyses with both internal teams and customers to continuously improve service quality.
Technical Excellence & Reliability:
- Collaborate closely with product development and other SRE teams to enhance the reliability, performance, and efficiency of our microservices applications.
- Analyze data from observability and monitoring tools to optimize operational metrics across our customer-focused systems.
- Develop, document, and share technical solutions and training materials to empower your colleagues and ensure consistent, high-quality support.
Innovation & Automation:
- Lead efforts to automate routine tasks and system maintenance on our SaaS multi-tenant infrastructure, ensuring 24x7x365 operations that meet both technical and customer experience benchmarks.
- Create and refine tooling and processes that improve incident management, driving proactive measures to prevent issues before they affect our customers.
Cross-Functional Partnership:
- Work alongside diverse teams - engineering, product development, and support - to integrate new features seamlessly and maintain an open dialogue about customer feedback.
- Contribute code and strategic ideas that not only solve technical challenges but also enhance the overall customer journey.

WHO YOU ARE

Technically Proficient:
- You hold a Bachelor’s Degree in Computer Science or a related field and have solid experience with Bash, Python, and/or Go.
- You’ve supported web applications in live production environments (Java/Apache/Tomcat) and have a deep understanding of Linux systems, AWS, and container orchestration (Docker, Kubernetes/EKS).
- You’re experienced with IaC (Terraform/Terragrunt/Terraspace), devops/gitops tools (Git, Bitbucket, Flux CD, TeamCity), and observability platforms (Datadog, CloudWatch, PagerDuty).
Customer Focused & Communicative:
- Beyond your technical skills, you’re a strong communicator who can explain complex concepts in a relatable way - both internally and when speaking directly with customers.
- You’re passionate about mentorship and thrive on teaching and collaborating across teams, always putting the customer’s experience at the forefront.
- You enjoy engaging with others, have a natural knack for troubleshooting, and are driven by a genuine desire to help customers succeed.
Driven & Adaptable:
- You’re a problem solver with a can-do attitude who believes that “if you have to do something more than once, automate it.”
- You adapt quickly to new technologies and processes, ensuring that you can meet the evolving needs of a highly dynamic, customer-centric environment.
- You’re comfortable with travel (up to 25%) and are eager to interface with customers, partners, and vendors to drive continuous improvement.

JOIN US

If you’re excited by the challenge of ensuring robust, customer-focused operations in a rapidly evolving tech landscape, and you’re as comfortable writing code as you are engaging with clients, then you’ll thrive at Guidewire. Apply today to make a direct impact on the reliability of our systems - and on the success of our customers.


The Canadian CAD base salary range for this full-time position is $118,000 - $148,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

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More about this job

Responsibilities

Ensure the reliability and performance of the cloud platform and InsuranceSuite products through automation and observability. Act as a technical ambassador by collaborating with customers to align system operations with their business goals.

Requirements

Requires a Bachelor's degree in Computer Science and proficiency in Linux, AWS, and container orchestration. Candidates must have strong communication skills for customer-facing interactions and experience with IaC and DevOps tools.

Skills

Bash
Python
Go
Linux
AWS
Docker
Kubernetes
Terraform
Git
Bitbucket
Flux CD
TeamCity
Datadog
CloudWatch
PagerDuty
Java

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Company Sponsored Retirement Plan
Annual Company Bonus Plan
Commissions
Long Term Incentive Awards

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
SRE
Cloud Platform
Microservices
SaaS
Multi-tenant Infrastructure
Infrastructure as Code
IaC
Terragrunt
Terraspace
GitOps
Observability
Incident Management
P&C Insurance
Production Readiness
Post-incident Analysis
EKS
Apache
Tomcat

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