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Added 5 months ago
Senior Staff Developer, DevOps
Benevity
Vancouver, British Columbia
…Your contributions will not only involve working closely with technical leaders and various teams to exceed client expectations but also providing mentorship to enhance the team's technical…
Added 1 month ago
Staff Software Engineer - Growth Platform
Faire
Toronto, ON · Kitchener, ON
We’re hiring a Staff Software Engineer to help lead the technical vision and evolution of Faire’s Growth Platform - the communication systems, targeting capabilities, experimentation…
Added 3 months ago
DI
Contact Center AI Platform-Tech Lead
Definity Insurance Company
Toronto, ON
- Full-time
The Contact Center AI (CCAI) Platform Technical Lead is a senior hands-on technology leader responsible for defining the strategy, architecture, and delivery of AI-powered customer…
Added 1 month ago
Client Technology - Engineering - Architecture
EY
Toronto, ON
Potentially lead a team of architects in a portfolio or large product, set the overall technology and architecture direction and own its end-to-end delivery in a lead architect’s capacity,…
Added 5 months ago
Senior Staff Developer
Benevity
Calgary, Alberta
Work with Principal Architects to lead the technical direction of our organizational strategy through implementing robust, extendable, and reusable architecture patterns.
Added 5 months ago
Senior Staff Developer
Benevity
Vancouver, British Columbia
Work with Principal Architects to lead the technical direction of our organizational strategy through implementing robust, extendable, and reusable architecture patterns.
Added 5 months ago
Senior Staff Developer
Benevity
Toronto, Ontario
Work with Principal Architects to lead the technical direction of our organizational strategy through implementing robust, extendable, and reusable architecture patterns
Added 4 months ago
'
Engineering Manager, Data AI & Analytics
''
Toronto, Ontario
- Full-time
- Other
Lead Data Engineering teams in the design, development, and implementation of scalable data pipelines and data objects across McCain systems
Added 2 months ago
C
Senior Java Developer – Vice President
Citi
Remote, Canada
- Full-time
- Remote
Lead and drive Java development and master reference data architecture, providing hands-on technical direction while guiding the team through Agile delivery processes.
Added 5 months ago
GS
Senior Site Reliability Engineer
Guidewire Software
Remote, Canada
- Full-time
- Remote
Lead efforts to automate routine tasks and system maintenance on our SaaS multi-tenant infrastructure, ensuring 24x7x365 operations that meet both technical and customer experience…
Added 6 months ago
RA
Staff Android Software Engineer - Infotainment App
Rivian and Volkswagen Group Technologies
Remote, Canada
- $137,000 to $181,890 CAD / year
- Full-time
- Remote
Lead the software design process while collaborating with other developers on technical issues, design choices, and decision making.
Added 3 months ago
Q
Telemetry Firmware/Driver Development, Staff
Qualcomm
Markham, Ontario
- Full-time
2+ years of work experience with Programming Language such as C, C++, Java, Python, etc.
Added 5 months ago
I
Senior Site Reliability Engineer
iManage
Toronto, ON
- Full-time
…developers to innovate quickly and reliably. You combine deep technical judgment with empathy to eliminate customer pain, especially when working with enthusiastic teams stewarding the…
Added 5 months ago
P
Développeur. euse logiciel. le sénior. e, Équipe Portal// Senior Software Developer- Portal team
Plusgrade
Montreal, Quebec
- Full-time
Tu possèdes une expertise approfondie en Java, Spring Boot et en déploiements infonuagiques sur AWS, avec une capacité démontrée à concevoir des systèmes distribués à grande échelle.
Added 5 months ago
I
Senior Director, Software Engineering
Infoblox
Burnaby, BC
- Full-time
Strong architecture skills and technology knowledge. Ability to lead and participate in architecture, design, and technology discussions. Ability to facilitate the process of resolving…
Added 5 months ago
W
Project Infrastructure & MBSE Engineer - NETE
Weir
Dartmouth, Nova Scotia
- Full-time
The candidate will provide multi-disciplinary engineering and technical services related to the MBSE activities performed across the RCD Program, including interfacing the RCD MBSE…
Added 1 month ago
Actuarial Associate, Life & Health (2026 Permanent - Toronto)
Munich Re
Toronto, ON
…client-focused individuals who are looking to join a team that will lead them on the path towards a successful career in the insurance space, where they’ll go on to realize their personal…
Added 2 months ago
Senior Platform Engineer
Scotiabank
Toronto, Ontario
Lead the development and operation of Kubernetes‑based runtime environments for batch and real‑time solutions.
Added 1 month ago
Lead Software Engineer (Full Stack)
Scotiabank
Toronto, ON
As part of an application team focused on the institutional equities and derivatives lines of business, you will be a Lead Software Engineer (Full Stack) for several in-house developed…
Added 1 month ago
Lead Software Engineer
Scotiabank
Toronto, ON
GBME is searching for a Lead Software Engineer who is eager to boost capabilities of capital markets products and analytics platforms.
Added 1 month ago
Oracle Senior Platform Specialist
Scotiabank
Toronto, ON
Lead platform support and delivery for Oracle Application stack components including WebLogic, Apache HTTP Server, and OBIEE.
Added 1 month ago
Site Reliability Engineer (SRE)
Scotiabank
Toronto, ON
…automate repetitive tasks to reduce toil. You are expected to lead and perform Disaster Recovery (DR) exercises and engage teams to perform technical validation. As well, perform and…
Added 1 month ago
Crypto Engineer
Scotiabank
Toronto, ON
Lead multiple innovative crypto security capability initiatives and solve complex technical challenges, ensuring the crypto platforms are secure and resilient.
Added 1 month ago
Director, Securities Post Trade Technology
Scotiabank
Toronto, Ontario
15+ years of technical experience including Java, MQ, Oracle, REST, Microservices, Spring boot, Cloud, K8 etc.
Added 5 months ago
O
Lead Software Developer
OSEDEA
Montreal, Quebec
- Full-time
As a Lead Software Developer, we expect you to be disciplined regarding software development, ready and eager to lead projects and initiatives, and collaborate with and mentor technical and…

Guidewire Software

Senior Site Reliability Engineer

Remote, Canada

Remote


The Canadian CAD base salary range for this full-time position is $118,000 - $148,000. · Full-time

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Job details

Pay: 
The Canadian CAD base salary range for this full-time position is $118,000 - $148,000.
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: May 11, 2026

Original job description

Summary

POSITION OVERVIEW

At Guidewire, we make software that offers Property and Casualty (P&C) Insurance companies the tools to take care of their customers when they need it the most, whether that’s a time of crisis, a natural disaster, an accident, or exposure to cyber risks. We build the core applications that insurance companies use to sell and underwrite policies, settle claims, and bill their customers. We also have a portfolio of innovative products serving the needs of P&C insurance companies in areas such as data management, digital online portals, and predictive analytics. We run these products on the Guidewire Cloud Platform, and we help hundreds of insurance providers all over the world to handle billions of dollars of business.

We are proud to be voted a Top Cloud Employer on Glassdoor by our own employees and positioned as a market leader by industry experts like Gartner. We have a fun work environment and a culture that lives by our core values of integrity, rationality, and collegiality.

ABOUT THE ROLE
At Guidewire, we believe that great technology is powered by great people. We’re searching for a Senior Site Reliability Engineer who not only brings deep technical expertise but also thrives on engaging with customers, partners, and cross-functional teams. In this customer-facing role, you will ensure the smooth, reliable operation of our flagship cloud platform and InsuranceSuite products - all while championing a customer-first mindset.
If you’re passionate about automating complex systems and equally enthusiastic about building genuine human connections, we want to hear from you.

Job Description

WHAT YOU’LL DO

Customer-Centric Collaboration:
- Serve as a technical ambassador, working directly with customers to understand their needs, address concerns, and ensure our systems support their business goals.
- Participate in design reviews, production readiness checks, and post-incident analyses with both internal teams and customers to continuously improve service quality.
Technical Excellence & Reliability:
- Collaborate closely with product development and other SRE teams to enhance the reliability, performance, and efficiency of our microservices applications.
- Analyze data from observability and monitoring tools to optimize operational metrics across our customer-focused systems.
- Develop, document, and share technical solutions and training materials to empower your colleagues and ensure consistent, high-quality support.
Innovation & Automation:
- Lead efforts to automate routine tasks and system maintenance on our SaaS multi-tenant infrastructure, ensuring 24x7x365 operations that meet both technical and customer experience benchmarks.
- Create and refine tooling and processes that improve incident management, driving proactive measures to prevent issues before they affect our customers.
Cross-Functional Partnership:
- Work alongside diverse teams - engineering, product development, and support - to integrate new features seamlessly and maintain an open dialogue about customer feedback.
- Contribute code and strategic ideas that not only solve technical challenges but also enhance the overall customer journey.

WHO YOU ARE

Technically Proficient:
- You hold a Bachelor’s Degree in Computer Science or a related field and have solid experience with Bash, Python, and/or Go.
- You’ve supported web applications in live production environments (Java/Apache/Tomcat) and have a deep understanding of Linux systems, AWS, and container orchestration (Docker, Kubernetes/EKS).
- You’re experienced with IaC (Terraform/Terragrunt/Terraspace), devops/gitops tools (Git, Bitbucket, Flux CD, TeamCity), and observability platforms (Datadog, CloudWatch, PagerDuty).
Customer Focused & Communicative:
- Beyond your technical skills, you’re a strong communicator who can explain complex concepts in a relatable way - both internally and when speaking directly with customers.
- You’re passionate about mentorship and thrive on teaching and collaborating across teams, always putting the customer’s experience at the forefront.
- You enjoy engaging with others, have a natural knack for troubleshooting, and are driven by a genuine desire to help customers succeed.
Driven & Adaptable:
- You’re a problem solver with a can-do attitude who believes that “if you have to do something more than once, automate it.”
- You adapt quickly to new technologies and processes, ensuring that you can meet the evolving needs of a highly dynamic, customer-centric environment.
- You’re comfortable with travel (up to 25%) and are eager to interface with customers, partners, and vendors to drive continuous improvement.

JOIN US

If you’re excited by the challenge of ensuring robust, customer-focused operations in a rapidly evolving tech landscape, and you’re as comfortable writing code as you are engaging with clients, then you’ll thrive at Guidewire. Apply today to make a direct impact on the reliability of our systems - and on the success of our customers.


The Canadian CAD base salary range for this full-time position is $118,000 - $148,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

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More about this job

Responsibilities

Ensure the reliability and performance of the cloud platform and InsuranceSuite products through automation and observability. Act as a technical ambassador by collaborating with customers to align system operations with their business goals.

Requirements

Requires a Bachelor's degree in Computer Science and proficiency in Linux, AWS, and container orchestration. Candidates must have strong communication skills for customer-facing interactions and experience with IaC and DevOps tools.

Skills

Bash
Python
Go
Linux
AWS
Docker
Kubernetes
Terraform
Git
Bitbucket
Flux CD
TeamCity
Datadog
CloudWatch
PagerDuty
Java

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Company Sponsored Retirement Plan
Annual Company Bonus Plan
Commissions
Long Term Incentive Awards

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
SRE
Cloud Platform
Microservices
SaaS
Multi-tenant Infrastructure
Infrastructure as Code
IaC
Terragrunt
Terraspace
GitOps
Observability
Incident Management
P&C Insurance
Production Readiness
Post-incident Analysis
EKS
Apache
Tomcat

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