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Added 4 months ago
C
Senior Software Engineer - Infrastructure
Confluent
Remote, Canada
- $144,200 to $169,400 CAD / year
- Full-time
- Remote
We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion,…
Added 4 months ago
C++ Developer
Glint Tech Solutions LLC
Toronto, Ontario
Glint Tech Solutions is hiring a C++ Developer for Toronto, Canada!
Added 4 months ago
Tech Lead
LauraMac, LLC
Quinte West, Ontario
…ecosystem with scalable, secure, and high-performing software. As a Tech Lead, you’ll play a dual role - acting as both a hands-on engineer and a technical leader for a Scrum team composed…
Added 4 months ago
Senior Staff Developer, DevOps
Benevity
Calgary, Alberta
Lead in identifying and analyzing the root causes of issues during testing phases and incident management
Added 4 months ago
Senior Staff Developer, DevOps
Benevity
Toronto, Ontario
Lead in identifying and analyzing the root causes of issues during testing phases and incident management
Added 4 months ago
Senior Staff Developer, DevOps
Benevity
Vancouver, British Columbia
Lead in identifying and analyzing the root causes of issues during testing phases and incident management
Added 1 month ago
Staff Software Engineer - Growth Platform
Faire
Toronto, ON · Kitchener, ON
…fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite…
Added 2 months ago
DI
Contact Center AI Platform-Tech Lead
Definity Insurance Company
Toronto, ON
- Full-time
The Contact Center AI (CCAI) Platform Technical Lead is a senior hands-on technology leader responsible for defining the strategy, architecture, and delivery of AI-powered customer…
Added 4 months ago
Senior Staff Developer
Benevity
Calgary, Alberta
Work with Principal Architects to lead the technical direction of our organizational strategy through implementing robust, extendable, and reusable architecture patterns.
Added 4 months ago
Senior Staff Developer
Benevity
Vancouver, British Columbia
Work with Principal Architects to lead the technical direction of our organizational strategy through implementing robust, extendable, and reusable architecture patterns.
Added 4 months ago
Senior Staff Developer
Benevity
Toronto, Ontario
Work with Principal Architects to lead the technical direction of our organizational strategy through implementing robust, extendable, and reusable architecture patterns
Added 4 months ago
C
Apps Dev Tech Lead Analyst - Vice President
Citi
Remote, Canada
- Full-time
- Remote
The Applications Development Technology Lead Analyst is responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology…
Added 2 months ago
C
Senior Java Developer – Vice President
Citi
Remote, Canada
- Full-time
- Remote
Proven Role: Demonstrated experience as a Senior Java Developer, Tech Lead, or Applications Development Manager.
Added 1 month ago
Senior Software Engineer, R&D Business Systems
Fivetran
Toronto, ON
Lead the development of custom system solutions, tools, and dashboards that power the R&D operations and seamless data flow and process alignment across the Fivetran feature development…
Added 4 months ago
GS
Senior Site Reliability Engineer
Guidewire Software
Remote, Canada
- Full-time
- Remote
Lead efforts to automate routine tasks and system maintenance on our SaaS multi-tenant infrastructure, ensuring 24x7x365 operations that meet both technical and customer experience…
Added 5 months ago
RA
Staff Android Software Engineer - Infotainment App
Rivian and Volkswagen Group Technologies
Remote, Canada
- $137,000 to $181,890 CAD / year
- Full-time
- Remote
…building world-class apps and platforms, with opportunities to lead, mentor, and shape products at the forefront of vehicle…
Added 5 months ago
O
Lead Software Developer
OSEDEA
Montreal, Quebec
- Full-time
We’re a thriving and agile tech development firm. People are at the center of everything we do. Simply put, we care. Our team personally cares about our clients and the world around them,…
Added 1 month ago
Staff Product Engineer - Search FX (Discovery Experience)
Faire
Kitchener, ON · Toronto, ON
…fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite…
Added 5 months ago
S
Lead Software Developer (AOSP)
Syntronic
Waterloo, Ontario
- Full-time
…on cutting-edge telecom advancements, pioneering automotive tech, life-saving healthcare innovations, and next-gen industrial automation. Our projects are diverse, impactful, and at the…
Added 5 months ago
Senior Applied Scientist, Measurement, Ad Tech, and Data Science (MADS)
Amazon
Toronto, Ontario
Lead the development of media planning models and solutions that address the full spectrum of an advertiser's investment, focusing on scalable and efficient methodologies.
Added 23 days ago
Senior Solution Consultant - Implementation
Coveo
Montreal, QC · AB
Lead requirement-gathering sessions with our enterprise clients (such as Dell, Nespresso, Adobe etc.) and translate their needs into scalable technical solutions.
Added 1 month ago
Senior Software Engineer - Retailer Experience & Growth - Fullstack, Backend or Frontend
Faire
Toronto, ON · Kitchener, ON
…fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite…
Added 1 month ago
Staff Back End Engineer (Applications)
Forma.ai
Toronto, ON
You will play a critical role in the continued evolution of our application stack. You will lead development efforts for complex backend capabilities and serve as a technical example in…
Added 1 month ago
D
Java Tech Lead
Desjardins
Remote, Canada
- Full-time
- Remote
…ability to bring people together? We are looking for a new Tech Lead to bring their expertise to our development squads! As a Tech Lead, your mission is to enhance the user experience for…
Added 1 month ago
FG
Lead Software Engineer, Full-Stack Applications - Ratings Technology
Fitch Group
Toronto, ON
- $160,000 to $200,000 CAD / year
Deliver technical excellence and build game-changing solutions – Design robust, scalable full-stack applications using Java/Springboot, C#/.NET, Python and REACT, drive architectural…

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Guidewire Software

Senior Site Reliability Engineer

Remote, Canada

Remote


The Canadian CAD base salary range for this full-time position is $118,000 - $148,000. · Full-time

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Job details

Pay: 
The Canadian CAD base salary range for this full-time position is $118,000 - $148,000.
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: May 11, 2026

Original job description

Summary

POSITION OVERVIEW

At Guidewire, we make software that offers Property and Casualty (P&C) Insurance companies the tools to take care of their customers when they need it the most, whether that’s a time of crisis, a natural disaster, an accident, or exposure to cyber risks. We build the core applications that insurance companies use to sell and underwrite policies, settle claims, and bill their customers. We also have a portfolio of innovative products serving the needs of P&C insurance companies in areas such as data management, digital online portals, and predictive analytics. We run these products on the Guidewire Cloud Platform, and we help hundreds of insurance providers all over the world to handle billions of dollars of business.

We are proud to be voted a Top Cloud Employer on Glassdoor by our own employees and positioned as a market leader by industry experts like Gartner. We have a fun work environment and a culture that lives by our core values of integrity, rationality, and collegiality.

ABOUT THE ROLE
At Guidewire, we believe that great technology is powered by great people. We’re searching for a Senior Site Reliability Engineer who not only brings deep technical expertise but also thrives on engaging with customers, partners, and cross-functional teams. In this customer-facing role, you will ensure the smooth, reliable operation of our flagship cloud platform and InsuranceSuite products - all while championing a customer-first mindset.
If you’re passionate about automating complex systems and equally enthusiastic about building genuine human connections, we want to hear from you.

Job Description

WHAT YOU’LL DO

Customer-Centric Collaboration:
- Serve as a technical ambassador, working directly with customers to understand their needs, address concerns, and ensure our systems support their business goals.
- Participate in design reviews, production readiness checks, and post-incident analyses with both internal teams and customers to continuously improve service quality.
Technical Excellence & Reliability:
- Collaborate closely with product development and other SRE teams to enhance the reliability, performance, and efficiency of our microservices applications.
- Analyze data from observability and monitoring tools to optimize operational metrics across our customer-focused systems.
- Develop, document, and share technical solutions and training materials to empower your colleagues and ensure consistent, high-quality support.
Innovation & Automation:
- Lead efforts to automate routine tasks and system maintenance on our SaaS multi-tenant infrastructure, ensuring 24x7x365 operations that meet both technical and customer experience benchmarks.
- Create and refine tooling and processes that improve incident management, driving proactive measures to prevent issues before they affect our customers.
Cross-Functional Partnership:
- Work alongside diverse teams - engineering, product development, and support - to integrate new features seamlessly and maintain an open dialogue about customer feedback.
- Contribute code and strategic ideas that not only solve technical challenges but also enhance the overall customer journey.

WHO YOU ARE

Technically Proficient:
- You hold a Bachelor’s Degree in Computer Science or a related field and have solid experience with Bash, Python, and/or Go.
- You’ve supported web applications in live production environments (Java/Apache/Tomcat) and have a deep understanding of Linux systems, AWS, and container orchestration (Docker, Kubernetes/EKS).
- You’re experienced with IaC (Terraform/Terragrunt/Terraspace), devops/gitops tools (Git, Bitbucket, Flux CD, TeamCity), and observability platforms (Datadog, CloudWatch, PagerDuty).
Customer Focused & Communicative:
- Beyond your technical skills, you’re a strong communicator who can explain complex concepts in a relatable way - both internally and when speaking directly with customers.
- You’re passionate about mentorship and thrive on teaching and collaborating across teams, always putting the customer’s experience at the forefront.
- You enjoy engaging with others, have a natural knack for troubleshooting, and are driven by a genuine desire to help customers succeed.
Driven & Adaptable:
- You’re a problem solver with a can-do attitude who believes that “if you have to do something more than once, automate it.”
- You adapt quickly to new technologies and processes, ensuring that you can meet the evolving needs of a highly dynamic, customer-centric environment.
- You’re comfortable with travel (up to 25%) and are eager to interface with customers, partners, and vendors to drive continuous improvement.

JOIN US

If you’re excited by the challenge of ensuring robust, customer-focused operations in a rapidly evolving tech landscape, and you’re as comfortable writing code as you are engaging with clients, then you’ll thrive at Guidewire. Apply today to make a direct impact on the reliability of our systems - and on the success of our customers.


The Canadian CAD base salary range for this full-time position is $118,000 - $148,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

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More about this job

Responsibilities

Ensure the reliability and performance of the cloud platform and InsuranceSuite products through automation and observability. Act as a technical ambassador by collaborating with customers to align system operations with their business goals.

Requirements

Requires a Bachelor's degree in Computer Science and proficiency in Linux, AWS, and container orchestration. Candidates must have strong communication skills for customer-facing interactions and experience with IaC and DevOps tools.

Skills

Bash
Python
Go
Linux
AWS
Docker
Kubernetes
Terraform
Git
Bitbucket
Flux CD
TeamCity
Datadog
CloudWatch
PagerDuty
Java

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Company Sponsored Retirement Plan
Annual Company Bonus Plan
Commissions
Long Term Incentive Awards

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
SRE
Cloud Platform
Microservices
SaaS
Multi-tenant Infrastructure
Infrastructure as Code
IaC
Terragrunt
Terraspace
GitOps
Observability
Incident Management
P&C Insurance
Production Readiness
Post-incident Analysis
EKS
Apache
Tomcat

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