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Added 4 months ago
EI
Senior Integrations Developer / AI Data Integration Engineer
Engineered Intelligence Inc.
Mississauga, Ontario
- Full-time
We are looking for an experienced and hands-on Senior Integrations Developer / AI Data Integration Engineer to help lead the evolution of our modern data integration platform. This role…
Added 1 month ago
GM
Senior Software Developer - Test Automation
General Motors
Remote, Canada
- Full-time
- Remote
You will join our engineering organization as a Software Development Engineer in Test (SDET), responsible for building robust, scalable, and automated testing solutions that ensure the…
Added 4 months ago
Développeuse ou développeur en développement et exploitation (DevOps) sénior, Asset Manager / Senior DevOps Developer, Asset Manager
Unity Technologies
Montreal, Quebec
Comme développeuse ou développeur en développement et exploitation (DevOps) sénior, vous serez responsable de la manière dont l’Asset Manager est déployé dans notre offre infonuagique…
Added 1 month ago
RR
Principal Android Engineer
Rakuten Rewards
Toronto, ON · CN-Yonge Sheppard Center
- Full-time
We are seeking a visionary Principal Android Engineer to lead the evolution of our client application architecture and platform capabilities. You’ll define and drive the technical direction…
Added 3 months ago
IM
Senior Manager, AWS Technical Support
Ingram Micro
Remote, Canada
- $150,000 to $165,000 CAD / year
- Full-time
- Remote
Champion automation, tooling, and DevOps/cloud-native practices within support operations.
Added 4 months ago
IN
Senior Data Engineer
IKO North America
Mississauga, Ontario
- Full-time
…flows? If so, we have the perfect opportunity for you! As a Senior Data Engineer, you will ensure scalable and efficient data systems by addressing global operational demands, maintaining…
Added 5 months ago
S
Senior Site Reliability Engineer
SimCorp
Toronto, Ontario
- Full-time
As a Senior Site Reliability Engineer, you will be embedded within one of our Product Areas, taking ownership of specific responsibility domains where your experience, interests, and growth…
Added 5 months ago
Tech Lead
LauraMac, LLC
Quinte West, Ontario
At LauraMac, we’re transforming the mortgage technology ecosystem with scalable, secure, and high-performing software. As a Tech Lead, you’ll play a dual role - acting as both a hands-on…
Added 4 months ago
IL
Senior Software Quality Engineer
Invesco Ltd.
Charlottetown, Prince Edward Island
- Full-time
The Senior Software Quality Engineer leads the design, execution, and oversight of complex test strategies to ensure the delivery of high quality, reliable software products for Finance…
Added 5 months ago
GS
Senior Site Reliability Engineer
Guidewire Software
Remote, Canada
- Full-time
- Remote
At Guidewire, we make software that offers Property and Casualty (P&C) Insurance companies the tools to take care of their customers when they need it the most, whether that’s a time of…
Added 5 months ago
HM
Senior Backend Engineer (.NET & AI/ML)
HW Management Inc
Vancouver, British Columbia · Toronto, Ontario · Alberta
- $110,000 to $130,000 CAD / year
- Full-time
We are hiring a Senior Backend Engineer with strong .NET and AI/ML expertise to design and build scalable, high-performance backend systems and AI-powered features for NewHomeSource.com and…
Added 5 months ago
S
Senior Site Reliability Engineer
SimCorp
Toronto, Ontario
- Full-time
As a Senior Site Reliability Engineer, you will be working on Cloud Native Products & Services, taking ownership of various responsibility domains like monitoring, observability, release…
Added 6 months ago
Senior Application Support Engineer (Trading & Market Data)
Solactive AG
Toronto, Ontario
DevOps, SRE, or software development experience.
Added 2 months ago
P
Senior MES Configuration Engineer - Proficy
PGBPGNGLOBAL
Toronto, Ontario
- Full-time
Continuously look for opportunities to create more efficient DevOps processes leveraging automation, new tools, and exploring new development platforms together with DevOps Engineers.
Added 2 months ago
Senior Software Engineer, CMS (Auto Repossession & Remarketing)
AutoScout24
Toronto, ON
We’re looking for a Senior Software Engineer who takes end-to-end ownership, thrives in ambiguity, and wants to build systems that matter. This role is central to rethinking and rebuilding…
Added 4 months ago
S
Sr. Site Reliability Engineering - Azure Platform
SimCorp
Toronto, Ontario
- Full-time
As a Senior Site Reliability Engineer, you will be embedded within one of our Azure Product Areas. You will work closely with engineers, clients, and stakeholders to ensure reliability,…
Added 2 months ago
FG
Lead Software Engineer, Full-Stack Applications - Ratings Technology
Fitch Group
Toronto, ON
- $160,000 to $200,000 CAD / year
Lead Software Engineer, Full-Stack Applications – Ratings Technology
Added 1 month ago
Transformation Engineer - Software Development, AI & Quality Engineering
Fitch Group
Toronto, ON
Fitch Group is seeking a hands-on Transformation Engineer with strong expertise in software development, AI-enabled engineering, and modern quality practices. This role will focus on…

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Guidewire Software

Senior Site Reliability Engineer

Remote, Canada

Remote


The Canadian CAD base salary range for this full-time position is $118,000 - $148,000. · Full-time

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Job details

Pay: 
The Canadian CAD base salary range for this full-time position is $118,000 - $148,000.
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: May 11, 2026

Original job description

Summary

POSITION OVERVIEW

At Guidewire, we make software that offers Property and Casualty (P&C) Insurance companies the tools to take care of their customers when they need it the most, whether that’s a time of crisis, a natural disaster, an accident, or exposure to cyber risks. We build the core applications that insurance companies use to sell and underwrite policies, settle claims, and bill their customers. We also have a portfolio of innovative products serving the needs of P&C insurance companies in areas such as data management, digital online portals, and predictive analytics. We run these products on the Guidewire Cloud Platform, and we help hundreds of insurance providers all over the world to handle billions of dollars of business.

We are proud to be voted a Top Cloud Employer on Glassdoor by our own employees and positioned as a market leader by industry experts like Gartner. We have a fun work environment and a culture that lives by our core values of integrity, rationality, and collegiality.

ABOUT THE ROLE
At Guidewire, we believe that great technology is powered by great people. We’re searching for a Senior Site Reliability Engineer who not only brings deep technical expertise but also thrives on engaging with customers, partners, and cross-functional teams. In this customer-facing role, you will ensure the smooth, reliable operation of our flagship cloud platform and InsuranceSuite products - all while championing a customer-first mindset.
If you’re passionate about automating complex systems and equally enthusiastic about building genuine human connections, we want to hear from you.

Job Description

WHAT YOU’LL DO

Customer-Centric Collaboration:
- Serve as a technical ambassador, working directly with customers to understand their needs, address concerns, and ensure our systems support their business goals.
- Participate in design reviews, production readiness checks, and post-incident analyses with both internal teams and customers to continuously improve service quality.
Technical Excellence & Reliability:
- Collaborate closely with product development and other SRE teams to enhance the reliability, performance, and efficiency of our microservices applications.
- Analyze data from observability and monitoring tools to optimize operational metrics across our customer-focused systems.
- Develop, document, and share technical solutions and training materials to empower your colleagues and ensure consistent, high-quality support.
Innovation & Automation:
- Lead efforts to automate routine tasks and system maintenance on our SaaS multi-tenant infrastructure, ensuring 24x7x365 operations that meet both technical and customer experience benchmarks.
- Create and refine tooling and processes that improve incident management, driving proactive measures to prevent issues before they affect our customers.
Cross-Functional Partnership:
- Work alongside diverse teams - engineering, product development, and support - to integrate new features seamlessly and maintain an open dialogue about customer feedback.
- Contribute code and strategic ideas that not only solve technical challenges but also enhance the overall customer journey.

WHO YOU ARE

Technically Proficient:
- You hold a Bachelor’s Degree in Computer Science or a related field and have solid experience with Bash, Python, and/or Go.
- You’ve supported web applications in live production environments (Java/Apache/Tomcat) and have a deep understanding of Linux systems, AWS, and container orchestration (Docker, Kubernetes/EKS).
- You’re experienced with IaC (Terraform/Terragrunt/Terraspace), devops/gitops tools (Git, Bitbucket, Flux CD, TeamCity), and observability platforms (Datadog, CloudWatch, PagerDuty).
Customer Focused & Communicative:
- Beyond your technical skills, you’re a strong communicator who can explain complex concepts in a relatable way - both internally and when speaking directly with customers.
- You’re passionate about mentorship and thrive on teaching and collaborating across teams, always putting the customer’s experience at the forefront.
- You enjoy engaging with others, have a natural knack for troubleshooting, and are driven by a genuine desire to help customers succeed.
Driven & Adaptable:
- You’re a problem solver with a can-do attitude who believes that “if you have to do something more than once, automate it.”
- You adapt quickly to new technologies and processes, ensuring that you can meet the evolving needs of a highly dynamic, customer-centric environment.
- You’re comfortable with travel (up to 25%) and are eager to interface with customers, partners, and vendors to drive continuous improvement.

JOIN US

If you’re excited by the challenge of ensuring robust, customer-focused operations in a rapidly evolving tech landscape, and you’re as comfortable writing code as you are engaging with clients, then you’ll thrive at Guidewire. Apply today to make a direct impact on the reliability of our systems - and on the success of our customers.


The Canadian CAD base salary range for this full-time position is $118,000 - $148,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

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More about this job

Responsibilities

Ensure the reliability and performance of the cloud platform and InsuranceSuite products through automation and observability. Act as a technical ambassador by collaborating with customers to align system operations with their business goals.

Requirements

Requires a Bachelor's degree in Computer Science and proficiency in Linux, AWS, and container orchestration. Candidates must have strong communication skills for customer-facing interactions and experience with IaC and DevOps tools.

Skills

Bash
Python
Go
Linux
AWS
Docker
Kubernetes
Terraform
Git
Bitbucket
Flux CD
TeamCity
Datadog
CloudWatch
PagerDuty
Java

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Company Sponsored Retirement Plan
Annual Company Bonus Plan
Commissions
Long Term Incentive Awards

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
SRE
Cloud Platform
Microservices
SaaS
Multi-tenant Infrastructure
Infrastructure as Code
IaC
Terragrunt
Terraspace
GitOps
Observability
Incident Management
P&C Insurance
Production Readiness
Post-incident Analysis
EKS
Apache
Tomcat

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