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Added 5 months ago
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AI Engineer - Remote
Huzzle
Remote, Canada
- Full-time
- Remote
We are looking for a skilled AI Engineer with at least 2 years of hands-on experience in developing, deploying, and optimizing AI and machine learning solutions. You will work closely with…
Added 5 months ago
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Product Engineer (Pharma)
Basetwo
Remote, Canada
- Full-time
- Remote
We’re hiring a Product Engineer to work closely with pharmaceutical and chemical manufacturing customers to deploy AI-powered solutions in real lab-scale and GXP environments.
Added 5 months ago
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Applied Scientist, Pro Growth
Thumbtack
Remote, Canada
- Full-time
- Remote
3+ years of industry experience as an applied scientist, data scientist, or ML engineer with ownership of production ML models.
Added 5 months ago
VS
Software Development Engineer (Image Processing)
VIAVI Solutions
Ottawa, Ontario
- Full-time
This role is well-suited for an engineer with a solid foundation in C++ and Python, hands-on experience with image processing or machine vision, and an interest in working on real-world…
Added 5 months ago
CD
Lead Digital Verification Engineer
Cadence Design Systems
Ottawa, Ontario · Montreal, Quebec
- Full-time
Experience with scripting languages such as Python, Perl, Ruby, Sed, or Awk is also strongly preferred
Added 5 months ago
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Automation Engineer - Workflow & Process Automation
Huzzle
Remote, Canada
- Full-time
- Remote
We’re hiring a skilled Automation Engineer to help design, build, and optimize scalable workflows that improve business efficiency and eliminate repetitive tasks. This is a great…
Added 2 months ago
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Senior ASIC Design Engineer - Client IP
Ciena
Ottawa, ON
- $109,000 to $174,000 CAD / year
- Full-time
…our team, we are looking for an enthusiastic digital design engineer who will be involved in the design of these products, working within a team of digital design engineers, verification…
Added 5 months ago
S
Associate AI Engineer
ShyftLabs
Toronto, Ontario
- Full-time
ShyftLabs is looking for an Associate AI Engineer (New Grad) to join our growing engineering team. This is an exciting opportunity for a recent graduate or early-career engineer who wants…
Added 5 months ago
Senior QA Automation Engineer
Glint Tech Solutions LLC
Toronto, Ontario
We are actively looking for a Senior QA Automation Engineer to join a globally recognized investment management organization known for managing large-scale institutional investments across…
Added 5 months ago
PO
Electrical Engineer II
Poseidon Ocean Systems
Campbell River, British Columbia
- Full-time
We’re growing and we’re looking for an Electrical Engineer who’s excited to make an impact! Reporting to the EE Manager as part of our Electrical Engineering team, you’ll own designs from…
Added 5 months ago
A
Go-to-Market Engineer
atqleads
Remote, Canada
- Contract
- Remote
The GTM Engineer is the engine builder at the core of every ATQ Squad engagement.
Added 5 months ago
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Software Engineer, Detection (TOR)
Doppel
Toronto, ON
- $157,000 to $367,000 CAD / year
- Full-time
Strong mastery of at least one backend language (Python, Go, Java, or Node) and comfort with web APIs, async processing, and service frameworks.
Added 2 months ago
Sr. Staff Physical Design Timing Engineer (STA)
Lightmatter
Toronto, ON
We are hiring a Physical Design Timing Engineer to help drive backend digital execution for some of the leading photonics based interconnect solutions. You will work alongside a team of…
Added 1 month ago
Data Platform Operations Engineer
Scotiabank
Toronto, ON
The Data Platform Operations Engineer will play a critical role within the Enterprise Data & AI Technology organization - one of Scotiabank’s most significant enterprise-wide strategic…
Added 5 months ago
Network Engineer, Foundation and Support (Edge/Backbone Infrastructure Design)
Meta
Quinte West, Ontario
…this role, we are looking for a Network Infrastructure Design Engineer with demonstrated experience in developing and delivering network infrastructure solutions at scale in a data center…
Added 1 month ago
M
DevSecOps Engineer
Maxima
Toronto, ON
- Full-time
Proficiency in Go, TypeScript, Python, or similar languages for automation and development
Added 5 months ago
S
Senior Software Engineer II
SurveyMonkey
Remote, Canada
- $126,400 to $158,000 CAD / year
- Full-time
- Remote
The Machine Learning Platform team (MLP) is seeking a Senior Software Engineer II to design and implement the secure, highly scalable, and high-performance pipelines that govern the…
Added 5 months ago
GS
Senior Site Reliability Engineer
Guidewire Software
Remote, Canada
- Full-time
- Remote
…great people. We’re searching for a Senior Site Reliability Engineer who not only brings deep technical expertise but also thrives on engaging with customers, partners, and cross-functional…
Added 5 months ago
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Machine Learning Engineer, Underwriting
Bree
Remote, Canada
- $180,000 to $250,000 CAD / year
- Full-time
- Remote
We’re looking for a Machine Learning Engineer to build and scale high-impact, world-class ML systems. You’re passionate about deploying AI solutions, optimizing performance, and driving…
Added 5 months ago
H
AI Engineer - Remote
Huzzle
Remote, Canada
- Full-time
- Remote
We are looking for a highly skilled AI Engineer to design, build, and deploy AI-driven applications and machine learning solutions. You’ll work closely with product, engineering, and data…
Added 5 months ago
SA
Machine Learning Engineer
Sanctuary AI
Vancouver, British Columbia
- Full-time
Strong programming proficiency in Python and C++.
Added 4 months ago
RA
Staff Embedded Software Engineer, VCS
Rivian and Volkswagen Group Technologies
Remote, Canada
- $137,300 to $171,600 CAD / year
- Full-time
- Remote
Added 5 months ago
A
Field Engineering Co-Op
Acceldata
Kitchener, Ontario
- Internship
As a Field Engineer Co-op at Acceldata, you’ll be working hands-on with complex distributed systems, helping real customers solve deep infrastructure and data observability challenges.
Added 5 months ago
A
Sales Engineering Co-Op
Acceldata
Kitchener, Ontario
- Internship
As a Sales Engineer Co-op at Acceldata Inc, you will work closely with our sales engineering team to support customer-facing initiatives across solution design, pre-sales, and technical…
Added 6 months ago
T
Machine Learning Engineer II
TD
Remote, Canada
- Full-time
- Remote
Strong coding proficiency: python, R, SQL and / or Scala, cloud architecture a plus

Guidewire Software

Senior Site Reliability Engineer

Remote, Canada

Remote


The Canadian CAD base salary range for this full-time position is $118,000 - $148,000. · Full-time

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Job details

Pay: 
The Canadian CAD base salary range for this full-time position is $118,000 - $148,000.
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: May 11, 2026

Original job description

Summary

POSITION OVERVIEW

At Guidewire, we make software that offers Property and Casualty (P&C) Insurance companies the tools to take care of their customers when they need it the most, whether that’s a time of crisis, a natural disaster, an accident, or exposure to cyber risks. We build the core applications that insurance companies use to sell and underwrite policies, settle claims, and bill their customers. We also have a portfolio of innovative products serving the needs of P&C insurance companies in areas such as data management, digital online portals, and predictive analytics. We run these products on the Guidewire Cloud Platform, and we help hundreds of insurance providers all over the world to handle billions of dollars of business.

We are proud to be voted a Top Cloud Employer on Glassdoor by our own employees and positioned as a market leader by industry experts like Gartner. We have a fun work environment and a culture that lives by our core values of integrity, rationality, and collegiality.

ABOUT THE ROLE
At Guidewire, we believe that great technology is powered by great people. We’re searching for a Senior Site Reliability Engineer who not only brings deep technical expertise but also thrives on engaging with customers, partners, and cross-functional teams. In this customer-facing role, you will ensure the smooth, reliable operation of our flagship cloud platform and InsuranceSuite products - all while championing a customer-first mindset.
If you’re passionate about automating complex systems and equally enthusiastic about building genuine human connections, we want to hear from you.

Job Description

WHAT YOU’LL DO

Customer-Centric Collaboration:
- Serve as a technical ambassador, working directly with customers to understand their needs, address concerns, and ensure our systems support their business goals.
- Participate in design reviews, production readiness checks, and post-incident analyses with both internal teams and customers to continuously improve service quality.
Technical Excellence & Reliability:
- Collaborate closely with product development and other SRE teams to enhance the reliability, performance, and efficiency of our microservices applications.
- Analyze data from observability and monitoring tools to optimize operational metrics across our customer-focused systems.
- Develop, document, and share technical solutions and training materials to empower your colleagues and ensure consistent, high-quality support.
Innovation & Automation:
- Lead efforts to automate routine tasks and system maintenance on our SaaS multi-tenant infrastructure, ensuring 24x7x365 operations that meet both technical and customer experience benchmarks.
- Create and refine tooling and processes that improve incident management, driving proactive measures to prevent issues before they affect our customers.
Cross-Functional Partnership:
- Work alongside diverse teams - engineering, product development, and support - to integrate new features seamlessly and maintain an open dialogue about customer feedback.
- Contribute code and strategic ideas that not only solve technical challenges but also enhance the overall customer journey.

WHO YOU ARE

Technically Proficient:
- You hold a Bachelor’s Degree in Computer Science or a related field and have solid experience with Bash, Python, and/or Go.
- You’ve supported web applications in live production environments (Java/Apache/Tomcat) and have a deep understanding of Linux systems, AWS, and container orchestration (Docker, Kubernetes/EKS).
- You’re experienced with IaC (Terraform/Terragrunt/Terraspace), devops/gitops tools (Git, Bitbucket, Flux CD, TeamCity), and observability platforms (Datadog, CloudWatch, PagerDuty).
Customer Focused & Communicative:
- Beyond your technical skills, you’re a strong communicator who can explain complex concepts in a relatable way - both internally and when speaking directly with customers.
- You’re passionate about mentorship and thrive on teaching and collaborating across teams, always putting the customer’s experience at the forefront.
- You enjoy engaging with others, have a natural knack for troubleshooting, and are driven by a genuine desire to help customers succeed.
Driven & Adaptable:
- You’re a problem solver with a can-do attitude who believes that “if you have to do something more than once, automate it.”
- You adapt quickly to new technologies and processes, ensuring that you can meet the evolving needs of a highly dynamic, customer-centric environment.
- You’re comfortable with travel (up to 25%) and are eager to interface with customers, partners, and vendors to drive continuous improvement.

JOIN US

If you’re excited by the challenge of ensuring robust, customer-focused operations in a rapidly evolving tech landscape, and you’re as comfortable writing code as you are engaging with clients, then you’ll thrive at Guidewire. Apply today to make a direct impact on the reliability of our systems - and on the success of our customers.


The Canadian CAD base salary range for this full-time position is $118,000 - $148,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

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More about this job

Responsibilities

Ensure the reliability and performance of the cloud platform and InsuranceSuite products through automation and observability. Act as a technical ambassador by collaborating with customers to align system operations with their business goals.

Requirements

Requires a Bachelor's degree in Computer Science and proficiency in Linux, AWS, and container orchestration. Candidates must have strong communication skills for customer-facing interactions and experience with IaC and DevOps tools.

Skills

Bash
Python
Go
Linux
AWS
Docker
Kubernetes
Terraform
Git
Bitbucket
Flux CD
TeamCity
Datadog
CloudWatch
PagerDuty
Java

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Company Sponsored Retirement Plan
Annual Company Bonus Plan
Commissions
Long Term Incentive Awards

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
SRE
Cloud Platform
Microservices
SaaS
Multi-tenant Infrastructure
Infrastructure as Code
IaC
Terragrunt
Terraspace
GitOps
Observability
Incident Management
P&C Insurance
Production Readiness
Post-incident Analysis
EKS
Apache
Tomcat

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