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Counter Representative-EN

  • AB, Canada
  • Edmonton, AB, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Full-time
Closing date
Experience
Ideally 5 years' experience in a similar position;
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

Counter Representative

Status

Regular, Full time

Location:

Edmonton, Alberta

Job Description

Reporting to the Business Centre Manager, the Counter Salesperson greets customers entering the Business Centre, serves them promptly and politely and ensures that the merchandise displayed at the counter is presented in an attractive manner.

Main Responsibilities

  • Serve Customers at the counter in a professional manner;
  • Process customer orders at the counter, which includes picking the order from the warehouse, carrying merchandise to the customer's vehicle when necessary;
  • Promote sales of focus and complimentary products, and suggest alternative or associated products as needed; Respond to various product enquiries;
  • Answer phone calls promptly and efficiently; redirect calls or take action when required;
  • Provide price and delivery information for items not in stock;
  • Maintain the counter area clean, organized and promptly restock items; set up new displays;
  • Assist the Inside Sales team as needed taking calls, preparing orders, etc.

Requirements

  • Ideally 5 years' experience in a similar position;
  • Demonstrated ability to work unsupervised and meet key deadlines;
  • Team player, adaptable, energetic with a positive professional attitude;
  • Excellent verbal, non verbal and written communication skills;
  • Good knowledge of English written and spoken;
  • Demonstrated initiative to self-improvement of your business and product skills;
  • Good merchandising skills and product application knowledge;
  • Highly organized;
  • Analytical skills to probe, identify and qualify opportunities for growth;
  • Good computer skills including knowledge of MS Office: Word, Excel and Outlook.

What’s In It For You

We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making, and offers great career opportunities.

What Sets Us Apart Is Our

  • Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
  • A strong national network offering real opportunities to grow: our people make the difference.

Among Our Benefits

  • Flexible group insurance plan customizable to your needs.
  • Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
  • Group RRSP with employer contribution and TFSA.
  • Postsecondary Scholarship Program for our employee’s children.
  • Charging terminals available at our facilities.
  • Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen!

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.
More about this job

Responsibilities

Serve customers at the counter, process and fulfill orders, answer product enquiries and phone calls, and provide pricing and delivery information. Promote relevant products, maintain and restock counter displays, and support the Inside Sales team as needed.

Requirements

Ideally, candidates have five years of experience in a similar role and can work independently, meet deadlines, and contribute positively as part of a team. They should have strong communication, merchandising, product application, organizational, analytical, and computer skills, including knowledge of Microsoft Office.

Skills

  • Customer Service
  • Counter Sales
  • Order Processing
  • Product Promotion
  • Product Knowledge
  • Merchandising
  • Inventory Restocking
  • Telephone Communication
  • Verbal Communication
  • Written Communication
  • Organization
  • Analytical Skills
  • Initiative
  • Teamwork
  • Microsoft Word
  • Microsoft Excel

Benefits

  • Annual Profit Sharing
  • Flexible Group Insurance
  • Telemedicine
  • Employee Assistance Program
  • Group RRSP With Employer Contribution
  • Tax-Free Savings Account
  • Postsecondary Scholarship Program
  • Charging Terminals
  • Years of Service Recognition Program

Visa sponsorship

Not detected in the job text

Categories

  • Sales
  • Customer Service & Support
  • Retail
  • Logistics

Keywords

  • Counter Sales
  • Customer Service
  • Order Processing
  • Warehouse Picking
  • Product Promotion
  • Complementary Products
  • Product Enquiries
  • Pricing Information
  • Delivery Information
  • Merchandising
  • Product Displays
  • Inventory Restocking
  • Inside Sales
  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Wholesale
  • Business Centre

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