Inside Sales Representative
- Whitehorse, YT, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Status:
Regular, Full timeLocation:
Whitehorse, YukonJob Description
Interested?
Daytime schedule: Monday to Friday.
Known customer base, reliable and high-quality products.
Opportunity for advancement.
Do you have what we’re looking for?
Experience in B2B sales.
“People” person who puts customer satisfaction at the centre of every decision.
Reliable, resourceful and committed.
Very resilient and good at finding solutions.
Here’s a typical day:
Manage and prioritize customer requests coming through various channels (email, phone and online sales).
Respond to customer needs and find appropriate solutions, based on the circumstances. Follow up as necessary and promptly inform key personnel of customer feedback (prices, products, service, etc.).
Maximize sales to customers; suggest alternative and complementary products.
Work closely with outside sales staff.
Maintain skills and knowledge of product lines and systems used.
May be required to negotiate special prices and terms with customers
What’s in it for you
We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making, and offers great career opportunities.
What sets us apart is our:
Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
A strong national network offering real opportunities to grow: our people make the difference.
Among our benefits:
Flexible group insurance plan customizable to your needs.
Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
Group RRSP with employer contribution and TFSA.
Postsecondary Scholarship Program for our employee’s children.
Charging terminals available at our facilities.
Years of Service Recognition Program.
Come build your career with us, a growing network where our people make it happen!
Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.
More about this job
Responsibilities
Manage customer requests received by email, phone, and online sales channels, respond with appropriate solutions, and follow up while sharing customer feedback with relevant personnel. Maximize sales by recommending alternative and complementary products, collaborating with outside sales staff, maintaining product and system knowledge, and negotiating special prices or terms when needed.
Requirements
Candidates should have B2B sales experience and be customer-focused, reliable, resourceful, and committed. The role also calls for resilience, solution-finding ability, and the capacity to manage customer needs effectively.
Skills
- B2B Sales
- Customer Service
- Customer Request Management
- Sales Prioritization
- Problem Solving
- Customer Follow-Up
- Sales Maximization
- Product Recommendations
- Cross-Selling
- Product Knowledge
- Sales Systems
- Negotiation
- Resilience
- Resourcefulness
- Communication
- Collaboration
Benefits
- Annual Profit Sharing
- Flexible Group Insurance
- Telemedicine
- Employee Assistance Program
- Group RRSP With Employer Contribution
- Tax-Free Savings Account
- Postsecondary Scholarship Program
- Charging Terminals
- Years of Service Recognition Program
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Energy
Keywords
- B2B Sales
- Inside Sales
- Customer Satisfaction
- Customer Requests
- Phone
- Online Sales
- Customer Feedback
- Sales Maximization
- Alternative Products
- Complementary Products
- Outside Sales
- Product Lines
- Sales Systems
- Price Negotiation
- Customer Service
- Energy Transformation