Closed listing
Inside Sales Representative-EN
- Edmonton, AB, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Inside Sales Representative
Status
Regular, Full time
Location:
Edmonton, Alberta
Job Description
Reporting to the Business Centre Manager, the Inside Sales Representative sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.
Main Responsibilities
21469- 115 Avenue NW
Edmonton, AB T5S 0K5
What’s In It For You
We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making, and offers great career opportunities.
What Sets Us Apart Is Our
Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.
Status
Regular, Full time
Location:
Edmonton, Alberta
Job Description
Reporting to the Business Centre Manager, the Inside Sales Representative sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.
Main Responsibilities
- Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs;
- Responds to the customer's inquiries in a timely manner;
- On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager;
- Takes necessary action to resolve customer service issues in a timely manner and follows-up and verifies commitments are met afterwards;
- Proactively suggests associated and/or alternate products as needed;
- Promotes focus product items to generate incremental sales;
- Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.;
- Maintains their technical knowledge up-to-date on various product lines and broaden system knowledge.
- One (1) to three (3) years of industry experience preferable, or a combination of relevant professional training and experience
- Strong English communication skills written and spoken
- Demonstrated people skills;
- Excellent organizational skills;
- Relevant DataComm Market Knowledge and experience is an asset for this position.
- Knowledge of products and services sold within our market;
- Must be customer service driven;
- Good knowledge of MS Office (Word, Excel, Outlook).
21469- 115 Avenue NW
Edmonton, AB T5S 0K5
What’s In It For You
We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making, and offers great career opportunities.
What Sets Us Apart Is Our
- Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
- A strong national network offering real opportunities to grow: our people make the difference.
- Flexible group insurance plan customizable to your needs.
- Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
- Group RRSP with employer contribution and TFSA.
- Postsecondary Scholarship Program for our employee’s children.
- Charging terminals available at our facilities.
- Years of Service Recognition Program.
Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.
More about this job
Responsibilities
The Inside Sales Representative is responsible for selling products, processing customer orders, and providing technical information to resolve customer issues. They proactively suggest alternate products and collaborate with the Business Centre Manager and Outside Sales Representatives to improve service.
Requirements
Candidates should ideally have one to three years of industry experience or relevant professional training. Proficiency in MS Office and strong English communication and interpersonal skills are required.
Skills
- Inside Sales
- Customer Service
- Negotiation
- Order Processing
- Technical Support
- English Communication
- Organizational Skills
- MS Office
- DataComm Market Knowledge
- Product Promotion
Benefits
- Annual Profit-sharing
- Flexible Group Insurance Plan
- Telemedicine
- Employee Assistance Program (EAP)
- Group RRSP With Employer Contribution
- TFSA
- Postsecondary Scholarship Program For Children
- Charging Terminals
- Years Of Service Recognition Program
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Energy
Keywords
- Inside Sales
- DataComm
- Wholesale
- MS Word
- MS Excel
- MS Outlook
- Energy Transformation
- Order Management
- Technical Sales