Find work in Canada.

612,681 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
SS
Senior General Manager
Sienna Senior Living
BC · Surrey, BC
- Full-time
Join our compassionate and dynamic team as the Senior General Manager at Sienna Senior Living, where we hold the privilege of serving Canada’s seniors with the utmost comfort, dignity, and…
Added 6 mins ago
Environmental Services Engineer, Compliance-TS269
City of London
London, ON
Reporting to the Division Manager, Wastewater Treatment Operations, the Environmental Services Engineer is responsible for overseeing the development and implementation of a wastewater…
Added 6 mins ago
V
Nieuport Aviation Shuttle Operations Supervisor - Toronto
Voyago
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
Reporting directly to the Operations Manager, the Supervisor serves as a critical link between frontline employees, management, client, and support departments, ensuring that everyone is…
Added 6 mins ago
Postmaster - Premises provided by Postmaster (Group Office)
Canada Post - Postes Canada
Speers, SK
…The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As…
Added 7 mins ago
BC
Client Service Manager - Commercial (Vancouver Island)
BFL CANADA
Victoria, BC
- Full-time
We are looking for a Client Service Manager to join our team in our Victoria office!
Added 7 mins ago
CL
Sales Operations Coordinator
Clover Leaf Seafoods
Saint John, NB
- Contract
Reporting to the Director, Business Analysis / Sales Operations, the Sales & Procurement Coordinator is responsible for the coordination of international purchase orders by following the…
Added 7 mins ago
SR
Head of People
Serv Recruitment
Kelowna, BC
- Full-time
This is not a traditional HR role focused primarily on administration. The Head of People will be a strategic partner to leadership and a hands-on operator responsible for building the…
Added 7 mins ago
SC
Payroll, Benefits, and Pension Specialist
Sturgeon County
Morinville, AB
- $83,161 to $105,805 CAD / year
- Temporary
…adherence to legal and regulatory compliance, and effective administration of employee benefits and pension plans. The role requires a proactive approach in addressing payroll…
Added 22 mins ago
BC
Client Service Manager - Commercial (Vancouver Island)
BFL CANADA
Victoria, BC
- Full-time
We are looking for a Client Service Manager to join our team in our Victoria office!
Added 22 mins ago
CC
Retail Assistant Store Manager
Canna Cabana
Calgary, AB · Canyon Meadows, Calgary, AB
- Full-time
The Assistant Store Manager will report to the Store Manager and is responsible for providing assistance to the store management team in supervising and facilitating the daily operations of…
Added 22 mins ago
CC
Retail Shift Leader
Canna Cabana
Ajax, ON · Meadow Ridge, Ajax, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 22 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Brantford, ON
- From $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 22 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Hamilton, ON
- From $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 36 mins ago
TO
Nieuport Aviation Shuttle Operations Supervisor - Toronto
Transdev Ontario Manitoba
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
Reporting directly to the Operations Manager, the Supervisor serves as a critical link between frontline employees, management, client, and support departments, ensuring that everyone is…
Added 36 mins ago
FB
Assistant Meat Manager
Farm Boy Inc.
Brantford, ON
- $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 36 mins ago
Field Sales Representative
Fire & Flower Inc.
Saskatoon, SK
…exceptional service to our clients. Reporting to the Sales Manager, this role involves retail in-store activations, meeting or exceeding sales targets, maintaining a deep understanding of…
Added 36 mins ago
Health Care Aide STBK
Connecting Care (2000) Inc.
Grimshaw, AB
At Connecting Care, we proudly embrace The Eden Alternative™ philosophy as a guiding force for every facet of community operations. This revolutionary approach to care prioritizes resident…
Added 36 mins ago
Conference Services Manager
Coast Hotels
Vancouver, BC
The Conference Services Manager will support the hotel's strategic plan by providing superior customer service and by selling product and/or services that maximize hotel revenues.
Added 36 mins ago
I
Senior Policy Advisor -Economic Development
ITK
Ottawa, ON
- Full-time
Reporting to a Manager within the Department of Policy Advancement, the Senior Policy Advisor will work towards promoting and improving the place of Canada’s Inuit in specific policy areas.…
Added 36 mins ago
Administrative Coordinator, Administration Network
University of Saskatchewan
Saskatoon, SK
Reporting to the Manager, Administrative Network, providing support to Johnson Shoyama Graduate School of Public Policy and taking day-to-day direction from the JSGS Director of…
Added 36 mins ago
WG
Dewatering Project Manager
WJ Groundwater
Toronto, ON · North York, Ontario
- Full-time
WJ Groundwater is the leading construction dewatering and groundwater specialist in the UK with operations in Canada, the Middle East, Poland & the Philippines. We have specialized plant…
Added 36 mins ago
TM
Team of two - Property Administrator and Suprintendent Couple
Tribe Management inc
Toronto, ON
- $40,000 to $42,000 CAD / year
- Full-time
The Property Administrator works under the direction of the Property Manager to oversee the administrative and maintenance operations. They will be responsible for meeting all contractual…
Added 37 mins ago
HD
Temporary Specialist - Building Performance and Asset Management , JWS (35hrs)
Halton District School Board
Burlington, ON
- Temporary
Reporting to the Manager, Building Performance Department, the Specialist, Building Performance and Asset Management will be responsible for database management, sustainability, and best…
Added 37 mins ago
A
Process Improvement & Training Manager
Alto
Toronto, ON
- Full-time
Bachelor’s degree in Business Administration, Organizational Development, Industrial Engineering, Operations Management, or a related field, or equivalent experience.
Added 37 mins ago
EL
Security DevOps Engineer
EnStream LP
Toronto, ON
- Full-time
Own day-to-day cloud security posture across AWS: GuardDuty, Security Hub, WAF, CloudTrail, KMS, and Secrets Manager.

Gunnebo Canada

Field Service Manager

Burnaby, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 5 years of experience in field service or technical operations, preferably in the lock and door hardware or electronic security industry.
Posting language: English
Posted: Nov 4, 2026

Original job description

About Gunnebo Canada

Gunnebo Canada is a leading provider of integrated security solutions, protecting people, property, and assets across the country. With a national network of branches and a strong reputation for service excellence, we support customers across a wide range of industries.

Position Summary

The Field Service Manager (FSM) is responsible for providing tactical leadership, oversight, operational management of all field service and installation activities within an assigned territory. This role leads the field operations business unit, including technician personnel and direct support functions such as Dispatch, Shop Technicians, and Warehouse personnel, ensuring operational excellence, service quality, customer satisfaction, workplace safety, and the achievement of established business objectives. The FSM also maintains a dotted-line reporting relationship with local branch administration to support effective coordination, alignment, and overall branch performance.

The FSM will be the frontline direct customer support leader in their region and will engage on all operational and service support activities with the customer base.

The FSM works closely with the Regional Operations Manager and other functional teams to deliver consistent service quality, optimize resources, support revenue objectives, and implement standardized operational processes across Gunnebo Canada.

Key Responsibilities:

Field Operations & Service Delivery

Lead and manage all daily service, preventive maintenance, and installation activities.
Ensure WO’s are completed as efficiently and as accurately as possible.
Manage scheduling, dispatch, technician utilization, and service backlog.
Ensure contractual SLA compliance, quality standards, and timely work order completion.

Team Leadership & Development

Lead, coach, and manage all assigned Field Operational personnel.
Support recruitment, onboarding, training, and performance management.
Promote accountability, teamwork, safety, and continuous improvement.
Collaborate with the Training manager to ensure appropriate technical training when required.

Operational & Financial Performance

Lead and manage performance to ensure excellence for operational KPIs, productivity, and resource efficiency.
Support revenue targets through timely job completion, documentation, and billing readiness.
Identify cost reduction opportunities and improve operational profitability.
Local Project Management for all project / logistics installations.

Customer Satisfaction & Escalations

Be the primary contact for all local customer relationships.
Manage operational customer escalations and ensure timely resolution.
Collaborate with Sales, Technical Support, and other departments to improve service delivery and customer satisfaction.

Warehouse, Inventory & Logistics

Lead and manage local warehouse operations and personnel, where applicable.
Ensure proper physical inventory controls, equipment availability, and material coordination.
Maintain compliance with national inventory management policies and procedures.

Safety, Compliance & Process Improvement

Lead and manage local branch compliance with company policies, safety regulations, and operational standards.
Implement standardized procedures and drive continuous operational improvement.

Qualifications & Experience

Minimum 5 years of experience in field service or technical operations, preferably in the lock and door hardware or electronic security industry.
Demonstrated experience leading technical teams and managing service and installation activities.
Strong operational planning, leadership, communication, and problem-solving skills.
Experience with service management systems, performance reporting, and inventory coordination.

Competitive base salary

Car Allowance

Company paid Benefits

RRSP Matching

Gunnebo Canada is an equal opportunity employer.

Gunnebo provides accommodations for employees with disabilities. If you require accommodation during the recruitment process, please contact our HR Department so that appropriate arrangements can be made.

Apply About employer

More about this job

Responsibilities

The Field Service Manager provides tactical leadership and operational management for all field service and installation activities within their assigned territory. They are responsible for leading technician teams, ensuring service quality, managing customer escalations, and overseeing warehouse and inventory operations.

Requirements

Candidates must have a minimum of 5 years of experience in field service or technical operations, preferably within the lock, door hardware, or electronic security industry. Demonstrated experience in leading technical teams and managing service and installation activities is required.

Skills

Field Service Management
Team Leadership
Operational Management
Technical Operations
Inventory Management
Logistics
Project Management
Preventive Maintenance
Dispatching
Performance Management
Safety Compliance
Problem-solving
Communication
Service Management Systems
Resource Optimization

Benefits

Car Allowance
Company paid Benefits
RRSP Matching

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Integrated Security Solutions
Operational Excellence
Preventive Maintenance
SLA Compliance
Work Order Management
Technician Utilization
Inventory Control
Logistics
Performance KPIs
Safety Regulations
Electronic Security
Lock and Door Hardware
Service Management Systems
Resource Efficiency
Customer Satisfaction
Branch Administration
Project Management
Continuous Improvement
Recruitment
Onboarding
Training
Billing Readiness
Operational Profitability
Field Operations

Report this job