Jobs in Laval, QC and nearby (42,660 jobs)

Jobs within 25 km of Laval, QC, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

42,660 listings · 5,394 employers Counted Nov 13, 2026. How we count

About these jobs

Employers hiring include RI-MUHC | Research Institute of the MUHC | #rimuhc (1,575 listings), Loblaw Companies Limited (1,254 listings), Shoppers Drug Mart (795 listings).

Common roles: Project manager, Retail sales associate, Sales representative.

3,519 of these listings include employer-provided pay. Open a job to see its currency and pay period.

Advertised starting pay
Pay period	Median starting pay	Listings
CAD / hour	29.00	2,039
CAD / year	80,000.00	1,433

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Workplace classifications: 0% remote, 31% hybrid, 69% on-site, 0% not specified. Hybrid and on-site classifications may be inferred from descriptions. Check the original ad.

Based on the dated count above. Listings can change. How we count

Jobs in Laval, QC and nearby

Within 25 km

Group jobs by employerEmail me new jobs Save this search

Added 23 hours ago
SS
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GURUS Solutions

Customer Experience Specialist

Montreal, QC, Canada

Apply on gurussolutions.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

Are you passionate about creating value-driven customer relationships and shaping strategic partnerships that drive business outcomes? GURUS Solutions is looking for a dynamic Customer Experience Specialist to join our high-performing team and act as a trusted advisor to our clients as they scale their operations with NetSuite and our ecosystem of solutions.

This is a strategic, sales-focused, and consultative role. As a CES, your ability to understand client needs, drive upsell opportunities, and build executive-level relationships will directly influence growth, retention, and long-term customer value.

Your Mission

As a Customer Experience Specialist, you will own a portfolio of client relationships. Your mandate is to proactively guide customers through all business stages, drive solution adoption, surface new revenue opportunities, and build the kind of trust that transforms you into an essential partner, not just a vendor.

What You’ll Be Doing

Own and Grow Accounts: Serve as the primary point of contact for assigned clients, fostering long-term, growth-oriented relationships.
Drive Strategic Expansion: Identify opportunities to position additional NetSuite modules, GURUS-built solutions, or services to support your clients’ evolving needs.
Build Trust and Influence: Develop strong relationships with key stakeholders, from end users to executive sponsors, by understanding their business goals and demonstrating value at every touchpoint.
Lead Business Reviews: Plan and facilitate structured Business Reviews to assess account health, review KPIs, and map out future opportunities for optimization and expansion.
Collaborate Cross-Functionally: Work closely with our Professional Services team and NetSuite’s channel to ensure seamless delivery, clear communication, and proactive account planning.
Stay Ahead of Risk: Proactively identify issues or challenges, escalate when necessary, and take ownership in solving problems to maintain satisfaction and momentum.
Track & Optimize: Maintain CRM records, participate in team strategy sessions, and contribute to continuous improvement across the Customer Experience function.

Who You Are

Bilingual (French & English) - essential for working with our client base.
2–4 years in Account Management, Customer Success, Sales, or other client-facing roles where driving growth and retention was part of your performance.
Proven ability to identify commercial opportunities and close them by building consensus and delivering value.
Bachelor’s degree in Business, Psychology, Communications, or a related field focused on understanding people and influencing outcomes.
Strong communicator and presenter
- You can confidently engage stakeholders at all levels, from technical users to the C-suite.
Entrepreneurial and agile
- You don’t wait to be told what to do; you spot opportunities and go after them.
Organized, accountable, and able to manage multiple priorities while maintaining focus on client success.

Bonus Points For

Familiarity with ERP or SaaS solutions (NetSuite is a major asset).
Experience working with or within Professional Services teams.
A consultative selling approach and knowledge of value-based selling techniques.

Why Join GURUS?

At GURUS, we help companies transform how they operate by implementing NetSuite and building long-term partnerships rooted in business impact. As a Customer Experience Specialist, you’ll be at the center of that transformation,empowered to drive client success, shape strategy, and influence growth. If you’re relationship-driven, commercially minded, and ready to lead from the front, this is your opportunity.

Apply on gurussolutions.com About employer

More about this job

Responsibilities

The Customer Experience Specialist will manage a portfolio of client relationships to drive solution adoption, retention, and strategic expansion. They are responsible for conducting business reviews, identifying upsell opportunities, and building strong executive-level partnerships.

Requirements

Candidates must have 2–4 years of experience in account management, sales, or customer success and be bilingual in French and English. A bachelor's degree in a relevant field and strong communication skills are required to effectively engage stakeholders.

Skills

Account Management
Customer Success
Sales
Consultative Selling
NetSuite
ERP
SaaS
Relationship Building
Strategic Planning
Business Reviews
Upselling
Communication
Presentation Skills
Stakeholder Management
Problem Solving
CRM

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Account Management
NetSuite
ERP
SaaS
Consultative Selling
Upselling
Business Reviews
KPIs
Professional Services
CRM
Stakeholder Management
Strategic Partnerships
Client Retention
Business Development
Bilingual
Entrepreneurial
Value-based Selling
Customer Success
Account Planning

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Work requirements

Jobs in Laval, QC and nearby