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That’s why we’re working in a model where teams are required to be together in the office 4 days per week

Guy's Frenchys

Store Manager

NS, Canada

Full-time

Apply on novascotiaworks.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 30, 2026
Experience: Minimum 5 years’ experience in retail, including at least 2 years in a management or supervisory position
Posting language: English
Posted: Oct 26, 2026

Original job description

We are looking for experienced managers who want a role that involves hands-on management on the production line and the sales floor, with consistent mentoring, coaching and developing of team members. You will oversee store operations and manage the production line to meet or exceed weekly targets, and to ensure quantity, quality, and assortment for our valued customers. You will maximize production and sales floor success by using sound business strategies and modelling excellent work ethic and promote exceptional customer service and cleanliness in your store.

Resolve any customers issues or concerns that may arise while ensuring customer satisfaction
Manage and motivate staff daily to meet or exceed production targets and budgeted weight
Perform daily minute meetings with team and create energizing and informative monthly staff meetings
Train, guide, encourage, develop, and motivate team members to reach and exceed their full potential
Advise employees regarding work performance on an ongoing basis and apply corrective progressive discipline measures when needed
Prepare annual performance evaluations and ensure proper and prompt follow-up
Demonstrate strict adherence to all company policies and procedures to ensure all team members comply with loss prevention and health and safety policies
Complete daily sales sheets and bank deposits
Weekly, monthly, and bi-annual ordering and receiving merchandise
Organizing and preparation of incoming store merchandise loads
Recruit and hire the right applicants to meet with store and company needs
Proactive participation and creativity in our ongoing fundraising efforts
Efficiently ensuring all levels of books, bric brac, jewelry and shoes are full - Answering the phone on a daily basis and faxing documentation as needed
Minimum of 40hrs per week (average)
Responsible for overall store maintenance interior and exterior including contacting sub-contractors when repairs need to be made
Effectively able to execute all duties and tasks of every store position
Negate and resolve any negative gossip or behavior in the workplace
Opening bales on a daily basis with wire cutters, gloves and safety goggles in accordance with the health and safety policy
Filling canvas carts with clothes that are loose or in bags (up to 45lbs)
Drag or move (with a dolly) export bags (35-40 lbs), and rag bags (55-60 lbs) to loading area (up to 50 feet away)
Carrying clothing bucket and distributing clothes in the proper location on the sales floor
Assist in cleaning bathrooms every hour on the hour
Weekly cleaning of the store including mopping, sweeping, wiping, and vacuuming
Sort non-retail approved items into appropriate sorting bags
Bring full garbage cans and empty into the dumpster Requirements.

Highly motivated and positive with a strong sense of urgency and initiative
Set standards and model exemplary customer service and communication skills
Career minded, self-starter, and quick learner
Demonstrates a sense of positivity, energy, ownership, and commitment in others
Uses high energy levels to motivate and develop team members
Solid problem-solving, analytical, and independent judgement skills
Ability to prioritize, manage time and orchestrate multiple tasks simultaneously
Demonstrated ability to identify opportunities and coach your team to better performance
Passion for leading and developing team members
Minimum 5 years’ experience in retail, including at least 2 years in a management or supervisory position
Flexibility with regard to availabilities and work schedules (must have the availably to work days, evenings, every other Saturday and occasional Sundays when needed)
Ability to work in a fast paced ever growing business
Able to efficiently organize time and manage priorities
Strong leadership and communication skills
Effectively able to communicate both verbally and written
Ability to endure the physical requirements on an on-going basis.

Disability insurance
Extended health care
Life insurance
Paid time off
Store discount
Vision care.

Apply on novascotiaworks.ca About employer

More about this job

Responsibilities

The store manager at Guy's Frenchys will run the store floor and production line, hire, coach and evaluate staff, handle customer concerns, order and receive merchandise, and keep the store clean and safe. The role also includes daily sales reporting, bank deposits and some physical handling of incoming clothing bags.

Requirements

Candidates need at least 5 years of retail experience, including 2 years in a management or supervisory role. They need strong leadership, communication and problem-solving skills, the ability to manage time across many tasks, and the physical stamina for lifting up to 45 lbs and moving heavy bags.

Skills

Team leadership and coaching
Staff training and development
Performance evaluation
Progressive discipline
Hiring and recruitment
Customer service
Problem solving
Time management
Merchandise ordering and receiving
Sales reporting
Cash handling and bank deposits
Store operations management
Loss prevention
Health and safety compliance
Store cleaning and maintenance
Fundraising
Written and verbal communication
Manual material handling

Benefits

Disability insurance
Extended health care
Life insurance
Paid time off
Store discount
Vision care

Keywords

store manager
retail management
retail supervisor
production line
sales floor
thrift store
staff coaching
employee performance evaluation
merchandising
inventory ordering
receiving
loss prevention
customer service
store maintenance
hiring
fundraising
health and safety
cash deposits

Seniority

Manager

Perks

Generous paid time off
Employee discount

Tools

fax
wire cutters

Languages

English

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Work requirements

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