Jobs in Canada

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Added 4 mins ago
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Manager, Chief Control Office - SOX
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Added 34 mins ago
Office Administrator
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Added 34 mins ago
Community Administrator
GWL Realty Advisors
Montreal, QC
Self- motivated, professional and flexible; professional phone manner
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Added 34 mins ago
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Added 34 mins ago
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Added 34 mins ago
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Added 34 mins ago
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GWL Realty Advisors

Community Administrator

Montreal, QC, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: Minimum of 1 year experience in the customer service industry, including solid experience in organization and scheduling activities
Posting language: English
Posted: Nov 12, 2026

Original job description

GWLRA is a leader in both the commercial and multi-residential real estate industries. We believe in generating value by creating vibrant, sustainable communities that engage, excite, and inspire. Our people live our values through the work they do and the results they deliver. Our core values are keeping our word, working better together and embracing diversity.

We’re looking for a Community Administrator to support a busy multi-residential property management office! Some of the major responsibilities for this role include responding to a variety of resident and visitor inquiries, populating and documenting changing reports, and supporting the site team.

RESPONSIBILITIES

Customer Service

Handle all telephone and walk-in inquiries from current residents professionally and courteously
Provide superior customer service to both internal and external clients by identifying and understanding the needs of others
Promote a strong sense of community
Greet and welcome residents and visitors as soon as they arrive at the property

Administration and Reporting

Inspecting amenities, amenity reservations and elevators bookings and preparing them for residents
Sort all incoming and outgoing mail services – including courier requirements
Assist residents with Resident Portal access. Ensure maintenance request, amenity bookings, rental payments, etc. are submitted by residents via the Resident Portal

Correspond with Property Administrator regarding the daily resident adjustments, including move-ins, move-outs, LMR applications, processing of lease applications, parking adjustments, rent adjustments, and resident discharge adjustments
Ensure resident records, files and documentation are maintained accurately and timely, in accordance with established procedures and in accordance with the Privacy Act
Oversee office equipment and order of office supplies.
Ensuring office is kept organized and clean
Responsible for the operation of the parking lot; assigning spots; print the Parking Log for monthly parking audit, update records and follow up with residents on various parking issues . Ensure parking details are uploaded in Yardi.
Control issuance and deletion of building security access Fobs from security system
Maintain and update Intercom records
Maintain, monitor, and update suite key records
Other related duties as required.

QUALIFICATIONS

High school diploma and a strong service ethic commitment
Minimum of 1 year experience in the customer service industry, including solid experience in organization and scheduling activities
Able to communicate effectively and professionally, both oral and written
Able to develop and sustain cooperative working relationships with team members and residents
Self- motivated, professional and flexible; professional phone manner
Mature and self-motivated team player with excellent conflict- resolution skills
Ability to handle multiple demands and competing priorities
Results oriented, detail oriented and accurate
Proficient in a variety of computer software packages including Microsoft Office, and property management / accounting programs, with preference given to Yardi experience
Bilingual. French and English

WHAT WE OFFER

3 weeks of vacation per year
3 paid personal days per year
Half-day every Friday before a long weekend
Eligible to participate in our annual performance based bonus program
A comprehensive health benefits plan that supports you and your family
Up to $2,000 annual education allowance
Up to $5,000 annual mental health coverage
A friendly, welcoming, and supportive culture
Many social and team events!

Our Business

Learn more about our commercial and residential businesses, our values, and careers at GWLRA.

Our Commitment to Diversity

GWL Realty Advisors is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Community Administrator will handle resident inquiries, manage amenity bookings, and maintain accurate property records. They will also support the site team with administrative tasks, including mail handling, parking management, and resident portal updates.

Requirements

Candidates must have a high school diploma and at least one year of experience in the customer service industry. Proficiency in Microsoft Office and property management software, along with strong communication and organizational skills, is required.

Skills

Customer service
Property management
Administrative support
Conflict resolution
Organization
Scheduling
Communication
Microsoft Office
Yardi
Record keeping
Data entry
Attention to detail
Teamwork
Bilingualism

Benefits

3 weeks of vacation per year
3 paid personal days per year
Performance based bonus program
Comprehensive health benefits plan
Annual education allowance
Annual mental health coverage
Social and team events

Visa sponsorship

Not detected in the job text

Keywords

Community Administrator
Property Management
Customer Service
Yardi
Microsoft Office
Resident Portal
Administrative Support
Record Keeping
Parking Management
Conflict Resolution
Real Estate
Multi-residential
Bilingual
Reporting
Facility Inspection

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Work requirements

Jobs in Canada