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Added 1 day ago
RJ
Financial Advisor Assistant
Raymond James
Calgary, AB
- Full-time
Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth…
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SH
Senior Living Advisor
Spectrum Health Care
Ottawa, ON
- Full-time
Visavie, a company of Spectrum Health Care, is seeking a Senior Living Advisor to serve the Ottawa region.
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PH
Obstetrician/Gynecologist (Complex Menopause Clinic) - BC Women's Hospital + Health Centre
Provincial Health Services Authority
Vancouver, BC
- Part-time
…families across British Columbia. As part of the Provincial Health Services Authority (PHSA), BCW provides specialized and tertiary care, advances research and education, and leads…
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NB
Associate Advice Center Manager
National Bank of Canada
Valleyfield, PE
- Full-time
Promote and foster the advisory approach of the banking advisor model
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NB
Senior Advisor, Distribution Growth and Transformation
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Advisor, Distribution Growth and Transformation with National Bank Insurance means contributing directly to business growth by leading high-impact strategic initiatives.
Added 1 day ago
NB
Director, National Client Group
National Bank of Canada
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- Full-time
Act as a leader and trusted advisor, contributing to team development and the achievement of business objectives.
Added 1 day ago
Junior Service Advisor - Subaru on Regent
The Jim Pattison Auto Group
Winnipeg, MB
The Jim Pattison Auto Group is seeking a Junior Service Advisor to serve as the first point of contact in the Service Department at our Subaru on Regent dealership. In this role, you will…
Added 1 day ago
S
Paid Services Beauty Advisor - Full Time
sephora.com
Toronto, ON
- $19.7 to $23.2 CAD / hour
- Full-time
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 1 day ago
RB
Branch Manager Advisor
Royal Bank of Canada
Petrolia, ON
- Full-time
Canada (excluding Quebec): Completed Designated Financial Services Advisor (DFSA) designation, offered through the Canadian Securities Institute (i.e. Personal Financial Service Advice and…
Added 1 day ago
RB
Financial Advisor Intern
Royal Bank of Canada
Oshawa, ON
- Full-time
Canada (excluding Quebec) - Completed Designated Financial Services Advisor (DFSA) designation, offered through the Canadian Securities Institute (i.e. Personal Financial Service Advice and…
Added 1 day ago
TO
HR Business Partner
The Ottawa Hospital
Ottawa, ON
- Full-time
As an HR Business Partner (HRBP), you will be a trusted advisor on all talent matters, providing professional and proactive human resources support and service to a designated client group.…
Added 1 day ago
BW
Obstetrician/Gynecologist (Complex Menopause Clinic) - BC Women's Hospital + Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Part-time
…families across British Columbia. As part of the Provincial Health Services Authority (PHSA), BCW provides specialized and tertiary care, advances research and education, and leads…
Added 1 day ago
S
Senior Diagnostic Neurophysiology Technologist, EEG Clinical - BC Children’s Hospital
Sanya’k̓ula
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Gestionnaire principal de projet bilingue (Nucléaire) /Senior Project Manager (Nuclear)
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Repérer et poursuivre les possibilités d’élargissement de la portée, de services à valeur ajoutée et de travaux subséquents.
Added 1 day ago
S
Paid Services Beauty Advisor - Part Time
sephora.com
Toronto, ON
- $19.7 to $23.2 CAD / hour
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 1 day ago
CI
Account Executive
Compugen Inc
Toronto, ON
- Full-time
Identify whitespace and growth opportunities across managed services, professional services, and product solutions.
Added 1 day ago
DG
Senior Manager, Restructuring
Doane Grant Thornton LLP
Calgary, AB
- Full-time
…trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our…
Added 1 day ago
C
Senior / Principal Forward Deployed Engineering & AI Solutions Architect
CGI
Toronto, ON
- Full-time
Operate as a trusted advisor while remaining accountable for translating recommendations into delivered capabilities.
Added 1 day ago
DA
PARTS ADVISOR
Drive Auto Group
Ajax, ON
- Full-time
(LOCATION) is a proud member of Drive Auto Group and is currently seeking a Parts Advisor to join our growing team. The Parts Advisor will be customer facing and need to have a welcoming…
Added 1 day ago
G
Project Control Specialist 2 - Water and Waste Water Infrastructure
Graham
Calgary, AB
- Full-time
As Graham’s trusted recruitment partner, Jardeg supports the hiring of skilled professionals across Buildings, Industrial, Infrastructure, Water, Development, and Services projects…
Added 1 day ago
UO
Research Assistant, Phlebotomist- Faculty of Kinesiology
University of Calgary
Calgary, AB
- Internship
…phlebotomist. The incumbent will provide phlebotomy and minor admin services as needed, based on participant scheduling and operational requirements. The role reports directly to the…
Added 1 day ago
O
Technical Account Manager (Canada - Enterprise - Auth0)
Okta
Toronto, ON
- Full-time
…across various core industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and…
Added 1 day ago
UO
Manager, Procurement
University of the Fraser Valley
Abbotsford, BC
- Full-time
…effective, compliant, and value-driven acquisition of goods and services in support of institutional objectives. Reporting to the Director, Financial Services, the role provides leadership…
Added 1 day ago
B
Associate, Sales and Customer Service - Bilingual
belairdirect
Laval, QC
- Full-time
…Associate, Sales and Customer Service, you’ll become a trusted advisor in helping Canadians protect the things they care…
Added 1 day ago
UO
Research Coordinator, Department of Medicine
University of Calgary
Calgary, AB
- Full-time
Coordinate institutional approvals, including Alberta Health Services (AHS) administrative approval and data access requirements

H&M Group

H&M Sales Advisor

25 Peel Centre Drive, Brampton, ON, L6T 3R5, Canada

Compensation: Sales Associates Pay Rate $17.95 per hour** · Part-time

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Job details

Pay: Compensation: Sales Associates Pay Rate $17.95 per hour**
Job type: Part-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 30, 2026

Original job description

Job Description

About the Role

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Customer Sales & Profit

Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
Willingness to engage and have conversations with customers to provide excellent service
Guide customers through our fashion trends, stories & products in all areas of the store
Ability to effectively promote and sell our products to customers
Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Representing yourself and the H&M brand positively during all customer interactions
Support with commercial or operational actions to reach sales targets with store management team

General Information

Fashion & Trend Awareness

Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
Use your product & fashion knowledge to share relevant information to customers

Team & Development

Retain and share your service, fashion and store operations knowledge and skills with colleagues
Follow all procedures, routines, and legal requirements in all areas of the store
Give & receive feedback with your colleagues to learn, develop & support each other
Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development

Retail Operations/ Visual & Commercial Execution

Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
Operate fitting room and checkout areas according to best practice & processes
Contribute to a clean and tidy sales floor and back of house (including stockrooms)
Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
Ensure good stock levels with replenishment routines on sales floor
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Support with opening and closing of the store
Following all H&S guidelines and legal requirements applicable to role and responsibilities

Qualifications

Who You Are

As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
Motivated by giving customers a great experience.
You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
You should also enjoy working in a collaborative and dynamic environment.
You have sales experience working in a dynamic and collaborative environment that you can apply to your role
Experience working with customer service in fashion, retail or other service-related industries

Why You'll Love Working at H&M

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Job Status: Hourly, Non-Exempt

EEOC Code: SLS

Compensation: Sales Associates Pay Rate $17.95 per hour**

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

H&M Fashion USA, Inc. – Maki Assessment Tool:

We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather, it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates’ ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application, including your assessment score, to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment, your score will be one factor that the hiring team considers.

If you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting [email protected]. Choosing an alternative method will not affect your chances of being considered for the position, nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions.

When you take the assessment, we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose.

During this process, we may collect information from you through cookies, with your consent. This may include details such as your electronic network activity information (IP address, timestamps, and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information, please refer to our Cookie Notice.

We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us, please refer to our Applicant Privacy Notice.

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More about this job

Responsibilities

The Sales Advisor is responsible for providing excellent customer service, guiding customers through fashion trends, and actively promoting products and loyalty programs. They also perform operational tasks such as garment care, stock replenishment, and maintaining a clean and organized sales floor.

Requirements

Candidates should have previous experience in customer service, retail, or fashion-related industries. They must be passionate about fashion, communicative, and able to work effectively in a collaborative and dynamic team environment.

Skills

Customer service
Sales
Fashion knowledge
Trend awareness
Communication
Visual merchandising
Stock replenishment
Team collaboration
Retail operations
Product knowledge
Problem solving
Flexibility

Benefits

Health insurance
Wellness programs
Family support programs
Company match retirement plan
Paid leave programs
Paid time off
Community day
Employee discount
H&M incentive program

Visa sponsorship

Not detected in the job text

Keywords

Sales Advisor
Retail
Fashion
Customer Experience
Merchandising
Stockroom
Omni-channel
Sustainability
Customer Loyalty
Fitting Room
Checkout
Garment Care
Visual Execution
Inventory Management
Retail Operations
Trend Awareness

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