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Added 43 mins ago
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HR Business Partner - Talent & Employee Relations
Bimeda
Cambridge, ON
- Full-time
Act as the go-to advisor and coach for managers on people decisions, communication and the application of HR policies and programs, stepping in to help with difficult conversations when…
Added 43 mins ago
A
Everyday Banking Advisor - Pincher Creek
ATB
Pincher Creek, AB
- Full-time
Act with Integrity: Take ownership of risk and compliance management, adhering to regulatory requirements and protecting client information from potential threats.
Added 43 mins ago
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Social Media Surveillance Officer
TD
Toronto, ON
- Full-time
…Canada use social media confidently and compliantly - balancing advisor enablement with strong regulatory oversight. As a regulatory and policy subject matter expert, you will provide…
Added 43 mins ago
M
Senior Finance Manager, AI Business Solutions
Microsoft
Goodwood, ON
- Full-time
…Finance team. This is a fantastic opportunity to become a trusted advisor to the Canada sales leadership team and gain exposure to the broader Americas and worldwide finance organizations.…
Added 43 mins ago
SL
SUN LIFE FINANCIAL ADVISOR - Alberta
Sun Life
Calgary, AB · AB · Grande Prairie, AB · Lethbridge, AB · Red Deer, AB · Canada Mid-Western Region Career Sales Force Location
- Full-time
People from various professional and educational backgrounds have found success in the advisor career at Sun Life. That’s because being a successful advisor is not just about what’s on your…
Added 43 mins ago
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SUN LIFE FINANCIAL ADVISOR - Manitoba
Sun Life
Winnipeg, MB · ON · Canada Ontario West & Manitoba Region Career Sales Force Location
- Full-time
People from various professional and educational backgrounds have found success in the advisor career at Sun Life. That’s because being a successful advisor is not just about what’s on your…
Added 43 mins ago
SL
SUN LIFE FINANCIAL ADVISOR - Saskatchewan
Sun Life
Regina, SK · Saskatoon, SK · Canada Western Region Career Sales Force Location
- Full-time
People from various professional and educational backgrounds have found success in the advisor career at Sun Life. That’s because being a successful advisor is not just about what’s on your…
Added 43 mins ago
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SUN LIFE FINANCIAL ADVISOR - Northwest Territories, Yukon & Nunavut
Sun Life
Yellowknife, NT · Iqaluit, NU · ON · Whitehorse, YT · Canada Ontario Central Region Career Sales Force Location
- Full-time
People from various professional and educational backgrounds have found success in the advisor career at Sun Life. That’s because being a successful advisor is not just about what’s on your…
Added 43 mins ago
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Bilingual Sales Associate, Apartments.com/ Associé(e) aux ventes bilingue, Apartments.com - Montréal, Québec
CoStar
Montreal, QC
- Full-time
Depuis plus de 35 ans, nous vivons et respirons l'univers de l'information immobilière et des places de marché en ligne, ce qui nous donne le recul nécessaire pour créer des offres…
Added 57 mins ago
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Analyst, Pricing (Bangkok Based, relocation provided)
Agoda
Vancouver, BC
- Full-time
Act as a trusted advisor to senior internal and external stakeholders; surface trade-offs, align priorities, and drive decisions to closure; Coordinate cross-functional execution across…
Added 57 mins ago
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Altus Group
Toronto, ON
- Full-time
…Engineering, Enablement, and VAS business teams, you will connect information, challenge assumptions, identify risks and inconsistencies, and develop practical recommendations that support…
Added 1 hour ago
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- Full-time
Considerable knowledge of the principles, practices and techniques of records management and archives.
Added 1 hour ago
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Added 1 hour ago
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Manager, National Tax Services
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- Full-time
…internally drive the success of our Tax practice. As a trusted advisor, you’ll work internally to support the delivery of tax services, the development and coordination of key training…
Added 2 hours ago
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''
Toronto, ON
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Drive user onboarding, training, and change management to embed solutions into daily operating processes.
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Sr Functional Engineer, SAP - 12 month contract
''
Toronto, ON
- Full-time
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Serve as a trusted advisor to Finance and technology stakeholders, providing functional expertise and supporting informed decision-making.
Added 2 hours ago
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HR Advisor Specialized in Labor Relations - Temporary
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Strong skills in analysis and management of complex cases, including negotiation;
Added 2 hours ago
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Resourcing Lead
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Toronto, ON
- Full-time
Build trusted relationships across our entire consulting team, acting as the go-to advisor on resourcing decisions and a sounding board for staffing questions.
Added 2 hours ago
FN
Sr Advisor, Governance
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Kamloops, BC
- Full-time
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Added 2 hours ago
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Commercial Lines Underwriter P&C – Middle Market
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Assess risk exposures through financial analysis, loss history reviews, industry trends, and other relevant underwriting information.
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Product Advisor - OpenRoad Toyota Richmond
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Use closing techniques effectively; ask for help from management with closing when necessary. Be profit-minded when closing.
Added 2 hours ago
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Co-op Accountant, Assurance and Accounting (September 2027)
MNP
Strathroy-Caradoc, ON · Strathroy, ON
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 2 hours ago
M
Co-op Accountant, Assurance and Accounting (January 2028)
MNP
Sarnia, ON
- Full-time
…evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information that enables clients to make informed decisions with…
Added 2 hours ago
M
Vendor Conflicts Lead
Metrolinx
Canada
- Full-time
Act as a trusted advisor and counsellor to Procurement Services stakeholders (up to and including senior management), staff, and external or vendor staff in the context of COI matters;…
Added 2 hours ago
AG
Director, Growth & Innovation Operations
Altus Group
Toronto, ON
- Full-time
…Working with existing data and reporting tools, you will connect information across the business, identify trends and risks, and translate insights into clear recommendations and actions…

H&M Group

H&M Sales Advisor

Cookstown, ON, Canada
3311 Simcoe 89, Innisfil, ON, L0L 1L0, Canada

Compensation: Sales Associates Pay Rate $17.95 per hour** · Part-time

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Job details

Pay: Compensation: Sales Associates Pay Rate $17.95 per hour**
Job type: Part-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description

About the Role

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Customer Sales & Profit

Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
Willingness to engage and have conversations with customers to provide excellent service
Guide customers through our fashion trends, stories & products in all areas of the store
Ability to effectively promote and sell our products to customers
Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Representing yourself and the H&M brand positively during all customer interactions
Support with commercial or operational actions to reach sales targets with store management team

General Information

Fashion & Trend Awareness

Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
Use your product & fashion knowledge to share relevant information to customers

Team & Development

Retain and share your service, fashion and store operations knowledge and skills with colleagues
Follow all procedures, routines, and legal requirements in all areas of the store
Give & receive feedback with your colleagues to learn, develop & support each other
Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development

Retail Operations/ Visual & Commercial Execution

Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
Operate fitting room and checkout areas according to best practice & processes
Contribute to a clean and tidy sales floor and back of house (including stockrooms)
Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
Ensure good stock levels with replenishment routines on sales floor
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Support with opening and closing of the store
Following all H&S guidelines and legal requirements applicable to role and responsibilities

Qualifications

Who You Are

As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
Motivated by giving customers a great experience.
You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
You should also enjoy working in a collaborative and dynamic environment.
You have sales experience working in a dynamic and collaborative environment that you can apply to your role
Experience working with customer service in fashion, retail or other service-related industries

Why You'll Love Working at H&M

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Job Status: Hourly, Non-Exempt

EEOC Code: SLS

Compensation: Sales Associates Pay Rate $17.95 per hour**

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

H&M Fashion USA, Inc. – Maki Assessment Tool:

We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather, it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates’ ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application, including your assessment score, to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment, your score will be one factor that the hiring team considers.

If you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting [email protected]. Choosing an alternative method will not affect your chances of being considered for the position, nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions.

When you take the assessment, we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose.

During this process, we may collect information from you through cookies, with your consent. This may include details such as your electronic network activity information (IP address, timestamps, and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information, please refer to our Cookie Notice.

We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us, please refer to our Applicant Privacy Notice.

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More about this job

Responsibilities

The Sales Advisor is responsible for providing excellent customer service, guiding customers through fashion trends, and actively promoting products and loyalty programs. Additionally, they must maintain store presentation, handle garment replenishment, and ensure a clean and organized sales floor.

Requirements

Candidates should have previous experience in customer service, fashion, or retail environments and possess a strong passion for fashion. The role requires individuals who are communicative, creative, motivated, and capable of working effectively within a collaborative team.

Skills

Customer service
Fashion trend awareness
Sales
Communication
Visual merchandising
Stock replenishment
Garment care
Team collaboration
Retail operations
Problem solving
Adaptability
Time management

Benefits

Health insurance
Wellness programs
Family support programs
Company match retirement plan
Paid leave programs
Paid time off
Community day
Employee discount
Incentive program

Visa sponsorship

Not detected in the job text

Keywords

Sales Advisor
Retail
Fashion
Customer Service
Merchandising
Stockroom
Omni-channel
Sustainability
Loyalty App
Fitting Room
Inventory Management
Visual Execution
H&M
Trend Awareness
In-store Tech
Click & Collect
Smart Store
Health & Safety

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