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Added 29 mins ago
C
Director, Distribution Strategy & Financial Management
CIBC
Toronto, ON
- Full-time
…shape the strategy and priorities for CIBC’s banking centre and advisor channels. Reporting to the Senior Director, Distribution Strategy & Enablement, you’ll lead high-priority strategic…
Added 1 hour ago
DIRECTOR, PRODUCT - INSURANCE
Green Shield Canada
Toronto, ON
health care services such as mental health, pharmacy, telemedicine, and chronic
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SC
Senior Linux and Cloud Administrator | Global Cloud Ops LLD | Pacemaker Operations | Toronto
SAP Careers
Toronto, ON
- $97,800 to $202,400 CAD / year
- Full-time
SAP Private Cloud Operations (PCO) Delivery is a private cloud managed services provider who offers SAP applications in the HANA Enterprise Cloud. Our team "PCO Server Management" is tasked…
Added 2 hours ago
G
Director, Product - Insurance
GreenShield
Toronto, ON
- Full-time
…benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit…
Added 2 hours ago
Delivery Manager, Wealth Management
Scotiabank
Toronto, ON
…Management projects or workstreams, including initiatives related to advisor enablement, client experience, operational efficiency, regulatory change, or platform modernization, for…
Added 3 hours ago
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Financial Advisor CIRO-ID
CIBC
Toronto, ON
- Full-time
…client portfolio through relationship management, financial services support, and exceptional client service. As a Financial Advisor, you’ll deliver on CIBC’s Imperial Service approach,…
Added 4 hours ago
RB
Banking Advisor
Royal Bank of Canada
Fort Frances, ON
- Full-time
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Added 4 hours ago
B
HR Business Partner - Talent & Employee Relations
Bimeda
Cambridge, ON
- Full-time
AI Disclosure in Hiring: Artificial intelligence (AI) may be used to assist with certain aspects of the recruitment process, including the initial review and screening of applications.…
Added 4 hours ago
AG
Sr. Analyst, Growth & Innovation Operations
Altus Group
Toronto, ON
- Full-time
…measurable results across Altus Group's Valuation Advisory Services (VAS) business. You will take ownership of weekly and monthly commercial reporting, investigate business performance, and…
Added 5 hours ago
Financial Advisor - Port Moody BC
Scotiabank
Port Moody, BC
…achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking,…
Added 5 hours ago
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Insurance Advisor Level 1
AMA - Alberta Motor Association
Lethbridge, AB
- Full-time
You have at least 6 months of sales and/or customer service experience (even better if it’s insurance-related). Experience in a call center, retail, or financial services is a strong asset.
Added 6 hours ago
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Sr Functional Engineer, SAP - 12 month contract
''
Toronto, ON
- Full-time
- Temporary
Serve as a trusted advisor to Finance and technology stakeholders, providing functional expertise and supporting informed decision-making.
Added 6 hours ago
FN
Sr Advisor, Governance
First Nations Health Authority
Kamloops, BC
- Full-time
Added 6 hours ago
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Financial Advisor CIRO-ID (Urban)
CIBC
Mississauga, ON · Erin Mills Town Centre Banking
- Full-time
…client portfolio through relationship management, financial services support, and exceptional client service. As a Financial Advisor, you’ll deliver on CIBC’s Imperial Service approach,…
Added 6 hours ago
M
Vendor Conflicts Lead
Metrolinx
Canada
- Full-time
Act as a trusted advisor and counsellor to Procurement Services stakeholders (up to and including senior management), staff, and external or vendor staff in the context of COI matters;…
Added 6 hours ago
AG
Director, Growth & Innovation Operations
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Toronto, ON
- Full-time
…strategic priorities across Altus Group’s Valuation Advisory Services (VAS) business. You will turn opportunities for commercial growth, operational improvement, and technology-enabled…
Added 6 hours ago
M
Marketing Consultant, Sponsor/Advisor Marketing & Growth
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…solutions that promote differentiated health and wellness benefits, services and experiences. Our goal is to empower customers to live healthier lives, optimize benefits usage and plans,…
Added 7 hours ago
RB
Commercial Banking Advisor
Royal Bank of Canada
Ottawa, ON
- Full-time
By joining RBC as a Commercial Banking Advisor, you open the door to an exciting career in commercial banking. This is your opportunity to become a critical member of a results-oriented…
Added 7 hours ago
RB
Client Advisor
Royal Bank of Canada
Truro, NS
- Part-time
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Added 7 hours ago
RB
Client Advisor
Royal Bank of Canada
Crystal City, MB
- Part-time
…a great career with us as a future Account Manager/Banking…
Added 7 hours ago
GA
Career & Inclusion Consultant - Edmonton
Gateway Association Alberta
AB · Edmonton, AB
- Full-time
1-3 years experience working in a career development practitioner or employment services role such as a Career & Inclusion Consultant, Career Advisor, Job Developer, or Job Coach
Added 7 hours ago
S
Senior Financial Advisor - Stratford Main Branch, Ontario
Scotiabank
Stratford, ON
- Full-time
…achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking,…
Added 7 hours ago
JS
Team Lead - Talent Acquisition
JD Sports Canada
Vancouver, BC
- Full-time
…leadership for the JD Canada Group (JD Sports, Livestock, & size?) recruitment function. You will lead by example - driving the recruitment strategy for senior-level and critical roles…
Added 7 hours ago
S
Financial Advisor, Investment & Retirement Planning - Bridlewood, Kanata, Ontario
Scotiabank
Ottawa, ON · Kanata, ON
- Full-time
Internally known as Financial Advisor, Investment and Retirement Planning (FAIR), as a Financial Planner in our retail branch network, you are a member of the branch sales team responsible…
Added 7 hours ago
R
Senior Advisor, Strategic Change and Transformation Engagement (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time

H&M Group

H&M Sales Advisor

3122 Mount Lehman Road, Abbotsford, BC, V4X 2M9, Canada

Compensation: Sales Associates Pay Rate $18.25 per hour** · Part-time

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Job details

Pay: Compensation: Sales Associates Pay Rate $18.25 per hour**
Job type: Part-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description

About the Role

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Customer Sales & Profit

Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
Willingness to engage and have conversations with customers to provide excellent service
Guide customers through our fashion trends, stories & products in all areas of the store
Ability to effectively promote and sell our products to customers
Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Representing yourself and the H&M brand positively during all customer interactions
Support with commercial or operational actions to reach sales targets with store management team

General Information

Fashion & Trend Awareness

Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
Use your product & fashion knowledge to share relevant information to customers

Team & Development

Retain and share your service, fashion and store operations knowledge and skills with colleagues
Follow all procedures, routines, and legal requirements in all areas of the store
Give & receive feedback with your colleagues to learn, develop & support each other
Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development

Retail Operations/ Visual & Commercial Execution

Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
Operate fitting room and checkout areas according to best practice & processes
Contribute to a clean and tidy sales floor and back of house (including stockrooms)
Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
Ensure good stock levels with replenishment routines on sales floor
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Support with opening and closing of the store
Following all H&S guidelines and legal requirements applicable to role and responsibilities

Qualifications

Who You Are

As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
Motivated by giving customers a great experience.
You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
You should also enjoy working in a collaborative and dynamic environment.
You have sales experience working in a dynamic and collaborative environment that you can apply to your role
Experience working with customer service in fashion, retail or other service-related industries

Why You'll Love Working at H&M

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Job Status: Hourly, Non-Exempt

EEOC Code: SLS

Compensation: Sales Associates Pay Rate $18.25 per hour**

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

H&M Fashion USA, Inc. – Maki Assessment Tool:

We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather, it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates’ ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application, including your assessment score, to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment, your score will be one factor that the hiring team considers.

If you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting . Choosing an alternative method will not affect your chances of being considered for the position, nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions.

When you take the assessment, we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose.

During this process, we may collect information from you through cookies, with your consent. This may include details such as your electronic network activity information (IP address, timestamps, and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information, please refer to our Cookie Notice.

We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us, please refer to our Applicant Privacy Notice.

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More about this job

Responsibilities

The Sales Advisor is responsible for providing excellent customer service, guiding customers through fashion trends, and actively promoting products and loyalty programs. They also perform operational tasks such as garment replenishment, store maintenance, and supporting visual merchandising displays.

Requirements

Candidates should have previous experience in fashion retail or customer service and possess a strong passion for fashion and trends. The role requires individuals who are communicative, motivated, and capable of working effectively in a collaborative, dynamic team environment.

Skills

Customer service
Fashion knowledge
Sales promotion
Visual merchandising
Garment care
Stock replenishment
Communication
Teamwork
Trend awareness
Retail operations
Cash handling
Fitting room management

Benefits

Health insurance
Wellness programs
Family support programs
Retirement plan
Paid leave
Paid time off
Employee discount
Incentive program

Visa sponsorship

Not detected in the job text

Keywords

Sales Advisor
Retail
Fashion
Customer Service
Visual Merchandising
Stockroom
Omni-channel
Sustainability
Loyalty App
Garment Care
Fitting Room
Checkout
Trend Awareness
Retail Operations
H&M
Sales Targets
Inventory Management

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